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SimpleFeedback is a SaaS feedback management system that provides a service for websites, WordPress blogs, and iOS (iPhone) apps to collect customer feedback. It provides the code to add a customizable feedback button or feedback widget and feedback form to your site, blog, or app.Read more about SimpleFeedback
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ShowHows is a web-based platform which lets businesses create web-based, embeddable how-to and tutorial guides for customer support and content marketingRead more about ShowHows
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ConfirmKit is a user research platform that helps product organizations of all sizes to discover what their users really want. ConfirmKit helps product teams to conduct, analyze and store qualitative data from user interviews, highlight patterns / trends in data, and ultimately improve their productRead more about ConfirmKit
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Enterprise Accelerator is a data analysis solution designed to help businesses utilize call recordings, transcripts support emails, chat conversations, and social media mentions to interpret voice interactions across multiple departments including call centers, marketing, customer experience, and sales. Administrators can monitor call outcomes, agents' adherence to scripts, and assess performance based on KPIs.Read more about Enterprise Accelerator
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timum is a web-based software, which is used to coordinate real estate sector appointments. The timum calendar can be integrated into ImmobilienScout24 and users can configure the times at which a particular property can be viewed.Read more about Timum
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SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.Read more about SOGEDES.X
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tbXMS is an enterprise grade network monitoring and network management platform. The goal is to be a truly distributed, scalable management application platform for all aspects of the FCAPS network management model.Read more about tbXMS
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HGS Contact Center AI offers cloud-based contact center tools that help streamline processes, improve agent performance, and optimize the hiring & onboarding framework. With HGS Contact Center AI, you pay for only the features your business needs. Schedule a free demo to learn more.Read more about HGS Agent X
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Flip's automated CS voice assistant handles the simple, repetitive requests from inbound customer support calls. Its automated voicebot provides an Alexa-like experience that can deliver faster resolutions to simple requests while giving human agents more time to handle the more complex issues.Read more about Flip CX
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Proprietary work@home operating system is a technology platform that combines workforce recruitment, training, scheduling, and management with a CX marketplace. Companies get access to a comprehensive outsourcing software solution and access to a global workforce of over 8,500 freelancers.Read more about yoummday
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VQ Online is a web-based quality assurance platform used to improve contact center individual agent and team performance. Flat rate pricing means you can expand access infinitely across your organization. Extremely cost-effective for growing centers with as little as 100 agents.Read more about VQ Online
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Pencil Spaces is an entire virtual classroom in a single tab — with video calls, chats, unlimited whiteboards, file uploads, breakout rooms and even other websites — in one place. No tabs, no windows, no distractions!Read more about Pencil Spaces
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ResolveAI is a SaaS that offers chatbot services driven by ChatGPT to other companies. Our chatbots can comprehend client requests and questions and offer prompt, precise responses.Read more about ResolveAI
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Customer Self-Service is a customer service platform that helps businesses resolve issues for clients via chatbots, desktops, and corporate websites. Teams can add multimedia content with images, text, and videos, as well as customize the user's interface based on branded requirements.Read more about Customer Self-Service
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Videate is revolutionizing the way customer service teams create software tutorials and training materials. This innovative, patent-pending tool eliminates traditional manual screen recording and voiceover tasks, enabling the production of informative videos straight from scripts in minutes.Read more about Videate
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