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Customer Support
Freelancers

Top Rated Customer Support Software with Freelancers - Page 13

Last updated: October 2026

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329 software options

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DRUID

(0)

Enhance user experience with DRUID conversational AI

DRUID AI offers conversational AI with an NLP engine of 98% accuracy, multiple integrations & flexible cloud/on-prem/hybrid deployments

Oxaide

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Floatbot

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AI Agent Platform for Enterprises and Contact Center

Floatbot is a cloud-based conversational AI platform helping insurance carriers and fintechs enhance digital sales, automate inbound and outbound calls, and streamline customer support processes.

Drift

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Cloud-based AI chat platform for B2B sales teams

Drift is a cloud-based AI chat agent platform for B2B sales and marketing teams that identifies high-intent visitors, automates lead.

ClearFeed

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Conversational Support Platform for Slack-first Teams.

ClearFeed is a platform purpose-built for Slack-based support that helps users convert conversations from multiple Slack channels into a single shared requests queue using which customer-facing teams can assign issues to each other, respond within SLAs, and dive into service level metrics.

Messagio

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AI-powered unified customer messaging platform

Messagio is a unified messaging platform consolidating communication across ten channels, including live chat, WhatsApp, Telegram, Facebook Messenger, Instagram, email, Viber, and voice AI, into one dashboard. Its AI assistant, Melina, classifies messages by intent, detects sentiment, and provides automated responses. Features include smart routing, e-commerce integrations for Magento and WooCommerce, and team collaboration tools with role-based access.

Kav

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Answers from your own systems, not from a FAQ

Customer-facing AI assistant that reads real answers from your own business systems, with no code and human hand-off.

Verascape

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Customer service and order tracking solution for businesses

Versacape is a cloud-based solution, which allows customer experience teams to provide a self service experience to customers for issue resolution. Businesses can provide self service information for subjects including benefits administration, inventory, loyalty programs, product catalog, and more.

Hay

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AI customer support automation platform

Hay.chat is source-available AI support automation that resolves tickets by executing real actions across your e-commerce and helpdesk tools. It processes refunds, tracks orders, updates addresses, and resets passwords inside the conversation without needing escalation.

Omago

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OneTone.ai

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AI tool for customer support and QA management

OneTone.ai replaces manual supervision (reviewing, improving, feed-back…) of customer support agents with an automated AI solution.

Chat360

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Cloud-based conversational AI chatbot for businesses.

Chat360 is a conversational AI platform that enables enterprises to enhance customer engagement and support across multiple channels. The solution provides a no-code chatbot builder that allows businesses to create engaging chatbots without any coding expertise. Enterprises can connect with customers on their preferred channels including WhatsApp, Facebook Messenger, Instagram DMs, and websites.

Heyloha

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Cloud-based conversational AI for customer engagement

Heyloha is a cloud-based, AI-powered customer engagement platform offering conversational AI and chat automation for businesses.

Supsis AI

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Cloud-based multichannel CRM & AI support platform

Supsis AI is a cloud-based platform consolidating 22 communication channels, AI chatbots, voice agents, live chat, CRM, and no-code.

HelpLane

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AI powered unified customer support platform

HelpLane is an AI-powered customer support platform that centralizes communication across multiple channels including email, WhatsApp, SMS, Facebook Messenger, and web chat into a unified inbox. The software features workflow automation capabilities that allow teams to create rules for conversation assignment and follow-ups without coding, while its AI assistant generates context-aware reply suggestions to handle routine customer queries.

HGS Agent X

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Contact Center AI

HGS Contact Center AI offers cloud-based contact center tools that help streamline processes, improve agent performance, and optimize the hiring & onboarding framework. With HGS Contact Center AI, you pay for only the features your business needs. Schedule a free demo to learn more.

SuperHippo

(0)

Flip CX

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Cost-saving automation for inbound calls

Flip's automated CS voice assistant handles the simple, repetitive requests from inbound customer support calls. Its automated voicebot provides an Alexa-like experience that can deliver faster resolutions to simple requests while giving human agents more time to handle the more complex issues.

Creative Desk

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IT support ticket management solution

Creative Desk is a help desk management software that enables customers to submit issues as tickets through web or mobile applications. The software allows departments within organizations to resolve tickets and respond to queries, with notifications delivered via email. It features automated ticketing processes and data control capabilities designed to support end-user clients, help desk staff, and management teams.

Vensper

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Twig AI

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Cloud-based AI support agent studio for SMBs

Twig AI is a cloud-based RAG platform and AI agent studio for SMB and mid-market support teams to build, deploy, and monitor.

ChatterPillar

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HappySupport

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BOTNATION AI

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Artificial intelligence (AI)-based chatbot creation platform

BOTNATION AI is a cloud-based conversational AI solution designed to help businesses launch and manage chatbots for websites and Facebook pages. With the keyword recommendation engine, users can search and analyze keywords and phrases from customer interactions across multiple advertising campaigns.

EvoAI

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Cloud AI platform for DTC ecommerce brands

Cloud-based AI platform for DTC ecommerce brands that unifies sales, support, and site search into a single system with shared shopper.