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Best Customer Support Software for Freelancers

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HelpCrunch logo

HelpCrunch

4.8
(175)

Customer Communication tool for Support, Marketing & Sales

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HelpCrunch is available for Freelancers and offers the following support options: Knowledge Base, FAQs/Forum, Chat, Email/Help Desk.

Read more about HelpCrunch

InfoCision logo

InfoCision

4.5
(2)

Web-based call center and internal communication software

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InfoCision is available for Freelancers and offers the following support options: Email/Help Desk.

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Tidio logo

Tidio

4.8
(221)

Communicator for businesses. live chat, messenger and email

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Tidio is available for Freelancers and offers the following support options: Knowledge Base, 24/7 (Live rep), Chat, Email/Help Desk.

Read more about Tidio

Zoho Desk logo

Zoho Desk

4.5
(1.6K)

Cloud-based help desk platform

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Zoho Desk is available for Freelancers and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

Read more about Zoho Desk

Zendesk logo

Zendesk

4.4
(2.7K)

Service-first CRM company that builds support & sales tools

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Zendesk is available for Freelancers and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support.

Read more about Zendesk

Efficy CRM logo

Efficy CRM

4.4
(30)

Pay-less for more. Europe's most flexible CRM

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Efficy CRM is available for Freelancers and offers the following support options: Phone Support, Chat, Email/Help Desk, Knowledge Base, FAQs/Forum.

Read more about Efficy CRM

BOTNATION AI logo

BOTNATION AI

(0)

Artificial intelligence (AI)-based chatbot creation platform

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BOTNATION AI is available for Freelancers and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base.

Read more about BOTNATION AI

Slack logo

Slack

4.7
(21.1K)

A single place for team communication and workflows

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Slack is available for Freelancers and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat.

Read more about Slack

Intercom logo

Intercom

4.5
(792)

The #1-rated Business Messenger for customer relationships.

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Intercom is available for Freelancers and offers the following support options: Knowledge Base, Chat, FAQs/Forum, Email/Help Desk.

Read more about Intercom

Userlike logo

Userlike

4.6
(633)

Live chat and customer messaging for businesses of all sizes

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Userlike is available for Freelancers and offers the following support options: 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Chat, Phone Support.

Read more about Userlike

Textline logo

Textline

4.9
(141)

Cloud-based plug-and-play text messaging software

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Textline is available for Freelancers and offers the following support options: Email/Help Desk, Knowledge Base, Chat.

Read more about Textline

Bookafy logo

Bookafy

4.7
(132)

Free online appointment booking software

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Bookafy is available for Freelancers and offers the following support options: FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support.

Read more about Bookafy

Yonyx logo

Yonyx

4.8
(120)

Decision tree driven Interactive guides for customer service

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Yonyx is available for Freelancers and offers the following support options: Phone Support, Chat, 24/7 (Live rep).

Read more about Yonyx

Issuetrak logo

Issuetrak

4.5
(157)

Report. Resolve. Relax. It starts with Issuetrak.

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Issuetrak is available for Freelancers and offers the following support options: FAQs/Forum, Phone Support, 24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base.

Read more about Issuetrak

Hiver logo

Hiver

4.7
(74)

Hiver: World's First Gmail-based Customer Service Helpdesk

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Hiver is available for Freelancers and offers the following support options: Phone Support, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep).

Read more about Hiver

Kayako logo

Kayako

4.0
(159)

Unified customer service platform

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Kayako is available for Freelancers and offers the following support options: Email/Help Desk, Chat, 24/7 (Live rep), Phone Support, FAQs/Forum, Knowledge Base.

Read more about Kayako

Acobot logo

Acobot

4.9
(31)

Self-learning conversational AI for lead nurture on websites

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Acobot is available for Freelancers and offers the following support options: Email/Help Desk, Chat.

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AzureDesk logo

AzureDesk

4.5
(49)

Help desk software for SMBs

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AzureDesk is available for Freelancers and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Phone Support.

Read more about AzureDesk

eDesk logo

eDesk

4.5
(52)

eDesk; the most scalable eCommerce customer support tool for

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eDesk is available for Freelancers and offers the following support options: FAQs/Forum, Email/Help Desk, Chat, Phone Support, Knowledge Base.

Read more about eDesk

NABD System logo

NABD System

4.6
(38)

Omnichannel Customer support & Help Desk software-FREE PLAN

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NABD System is available for Freelancers and offers the following support options: Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support.

Read more about NABD System

User.com logo

User.com

4.7
(33)

The engine of growth. An all in one solution for user data.

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User.com is available for Freelancers and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

Read more about User.com

todo.vu logo

todo.vu

4.4
(46)

Productivity suite for freelancers & SMBs

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todo.vu is available for Freelancers and offers the following support options: Knowledge Base, FAQs/Forum, Chat, Email/Help Desk, Phone Support.

Read more about todo.vu

ilos logo

ilos

4.8
(29)

Video's Most Interactive Platform

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ilos is available for Freelancers and offers the following support options: Knowledge Base, Email/Help Desk, Chat, Phone Support.

Read more about ilos

DeskPRO logo

DeskPRO

4.6
(35)

Customer service software you can depend on

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DeskPRO is available for Freelancers and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about DeskPRO

Wix Answers logo

Wix Answers

4.6
(22)

The only platform with all support channels in one place.

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Wix Answers is available for Freelancers and offers the following support options: 24/7 (Live rep), Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base.

Read more about Wix Answers