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Top Rated Customer Support Software with Mid size business - Page 11

Last updated: November 2026

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305 software options

i-net HelpDesk logo

Streamline Support with Intelligent Ticketing

i-net HelpDesk organizes customer requests through tickets, forms, and automated workflows. A knowledge base supports self-service, while optional AI provides summaries and suggested replies. The Messengers plugin connects Telegram, WhatsApp, Instagram, and Facebook Messenger.

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Maven AGI logo

Cloud-based enterprise AI customer support platform

Maven AGI is a cloud-based enterprise AI agent platform automating customer support across chat, email, voice, and web for mid-market.

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Conversational AI Cloud logo

Conversational AI Cloud for automated customers service

Let your customer support be available 24/7 with Conversational AI Cloud. Boost your efficiency and become more productive as an customer service team by building your own advanced virtual assistants such as AI chatbots, voicebots, and much more, and automating what can be automated.

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AskSpot logo

Cloud AI sales & support agent for e-commerce

Cloud-based AI sales and support agent for e-commerce retailers, automating chat, inbox triage, product discovery, and post-sale.

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Cobbai logo

AI agents for customer service

Cobbai’s AI agents assist support teams by automating responses, routing tickets, and delivering actionable insights to improve efficiency.

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Mixdesk logo

Cloud-based AI marketing tool for marketers.

Mixdesk is a cloud-based solution that helps businesses streamline marketing operations via AI (artificial intelligence) technology. The platform integrates a wide range of communication channels including LiveChat, WhatsApp, Facebook, Instagram, Line, Email, and Telegram, enabling organizations to deliver a cohesive and personalized customer experience across all touchpoints.

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telli logo

Cloud-based AI voice agent platform for B2C teams

telli is a cloud-based AI phone call platform for B2C companies that automates inbound and outbound voice conversations across sales.

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Bland logo

Enterprise AI phone agent platform for regulated

Cloud and on-premises enterprise voice AI platform for building, deploying, and monitoring inbound and outbound AI phone agents across.

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GLARUS logo

Centralised queue management for service branches

Multi-branch queue management with live dashboards, 28 reports, EMS counter operations and multilingual CSA self-service kiosks.

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IrisAgent logo

AI for every customer conversation, grounded in your truth.

IrisAgent is an AI customer support automation platform that resolves conversations across chat, email, voice, and WhatsApp. Unlike generic chatbots, it grounds every response in your knowledge base, past tickets, and connected systems, so answers stay accurate and on-brand.

Deploys in 24 hours.

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TIKTING logo

TIKTING® Help Desk & Change Management System

SaaS or On-Premises Deployment
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios

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LA-GEC logo

Cloud SaaS mail & activity management platform

Cloud-based SaaS platform centralizing postal mail, emails, calls, and visits with workflow automation and multi-channel tracking.

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WIZ.AI logo

Enterprise voice AI platform for contact centers

Cloud and on-premises enterprise voice AI platform automating inbound and outbound contact center operations for mid-market and large.

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Raffle Chat logo

Conversational AI self-service tool for customer support.

Raffle AI Chat Assistant is a conversational AI platform that helps businesses improve customer experience by boosting self-service on their website. Raffle AI integrates with multiple platforms, so your customers can access all the information they need from one source.

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AutoZap logo

Cloud-based WhatsApp automation for SMBs

Cloud-based WhatsApp automation platform for SMBs with AI customer service, pipeline CRM, bulk messaging, and scheduling.

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MindX Service AI logo

AI-based customer support solution

MindX Service AI is an intelligent, fully agentic customer support platform that powers 24/7, human-like assistance—automating up to 80% of inquiries, boosting agent productivity, and elevating customer loyalty.

Read more about MindX Service AI

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Jotform AI Agents logo

Cloud-based AI agents for customer service automation

Jotform AI Agents is a cloud-based, no-code platform for building and deploying conversational AI agents across web, phone, and social.

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Massively.ai logo

Cloud-based AI chat & DM sales platform for SMBs

Massively.ai is a cloud-based AI chatbot and live chat platform for SMBs that converts Instagram DMs, Facebook Messenger, and website.

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Vensor AI logo

Cloud-based AI agent platform for SMBs and enterprises

Cloud-based platform for building, deploying, and managing AI agents and automated workflows for mid-size to enterprise businesses.

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Decagon logo

Cloud-based conversational AI for enterprise CX

Decagon is a cloud-based conversational AI platform deploying chat, voice, and email agents for enterprise and mid-market CX teams.

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Evaline logo

AI-powered chatbot for smarter customer support

Evalaine is an AI-powered conversational platform that helps businesses automate customer support, engage website visitors, and capture leads in real time. With smart chatbots, real-time analytics, and seamless integrations, Evalaine improves response times and enhances customer experience.

Read more about Evaline

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Webio logo

Conversational AI tool for handling customer engagement

Webio specialises in conversational AI for customer engagement, automated debt collection, payments and self-service via multichannel messaging.

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Brand2Chat logo

Cloud-based WhatsApp CRM for SMBs & enterprises

Brand2Chat is a cloud-based WhatsApp Business API platform for SMBs and enterprises to manage multi-agent inboxes, automate chatbots.

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NuPlay logo

Cloud-based conversational AI platform for enterprises

NuPlay is a cloud-based enterprise conversational AI platform for building, deploying, and optimizing voice and chat agents across.

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Agent IQ logo

AI relationship banking platform for banks & unions

Cloud-based AI relationship banking platform for banks and credit unions, combining NLP self-service and live agent escalation.

Read more about Agent IQ

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