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Customer Support
Page 9

Customer Support Software for Mid Size Business (2026) - Page 9

Last updated: February 2026

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1 filter applied

Features

Support Ticket Management(152)

Reporting/Analytics(191)

Real-Time Notifications(134)

Website Integration(66)

API(189)

Integrated with

Microsoft Teams(33)

ActiveCampaign(15)

Adobe Commerce(23)

Aircall(21)

Amazon Connect(8)

Pricing model

Free(65)

Open Source(7)

Free Trial(159)

One Time License(1)

Subscription(197)

Devices supported

Mac(97)

iPad(76)

Android(95)

Linux(81)

Web-based(235)

iPhone(87)

Windows(113)

Organization types

Small Business(227)

Non Profit(115)

Large Enterprises(222)

Public Administrations(95)

Freelancers(104)

Mid Size Business

User rating

All Reviews

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235 software options

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Sponsored

SimpleFeedback

(0)

Cloud-based customer engagement application

SimpleFeedback is available for Mid Size Business and offers the following support options: Chat.

Read more about SimpleFeedback

Users also considered

Akio.CX

(0)

Multi-channel customer relations management platform

Akio.CX is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about Akio.CX

Users also considered

Verascape

(0)

Customer service and order tracking solution for businesses

Verascape is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support.

Read more about Verascape

Users also considered

BOTNATION AI

(0)

Artificial intelligence (AI)-based chatbot creation platform

BOTNATION AI is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base.

Read more about BOTNATION AI

Users also considered

3C Plus

(0)

Call center software for managing telephony operations

3C Plus is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, Chat.

Read more about 3C Plus

Users also considered

Zowie

(0)

Chatbot tool for handling customer interactions

Zowie is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Zowie

Users also considered

Mobile Service Cloud

(0)

Mobile Service Cloud, for frictionless service experiences

Mobile Service Cloud is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Mobile Service Cloud

Users also considered

Levity

(0)

Artificial intelligence, machine learning, automation

Levity is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

Read more about Levity

Users also considered

Relish AI

(0)

Personalized, AI-powered chat assistant for Shopify

Relish AI is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

Read more about Relish AI

Users also considered

Saysimple

(0)

Dynamic Customer Engagement Platform

Saysimple is available for Mid Size Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base, Phone Support.

Read more about Saysimple

Users also considered

Sirius

(0)

AI for smarter customer engagement and support

Sirius is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, Phone Support, 24/7 (Live rep), FAQs/Forum.

Read more about Sirius

Users also considered

Roundesk

(0)

Telecom and customer relationship software provider

Roundesk is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Roundesk

Users also considered

SOGEDES.X

(0)

Cloud-based omnichannel call and contact center solution

SOGEDES.X is available for Mid Size Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support, 24/7 (Live rep), Chat.

Read more about SOGEDES.X

Users also considered

Conversational AI Cloud

(0)

Conversational AI Cloud for automated customers service

Conversational AI Cloud is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Conversational AI Cloud

Users also considered

HGS Agent X

(0)

Contact Center AI

HGS Agent X is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support.

Read more about HGS Agent X

Users also considered

Cordless

(0)

Improve phone support for your customers and your agents

Cordless is available for Mid Size Business and offers the following support options: Chat, Email/Help Desk.

Read more about Cordless

Users also considered

IrisAgent

(0)

Customer Support Automation with AI-based answers and tags

IrisAgent is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about IrisAgent

Users also considered

ClearFeed

(0)

Conversational Support Platform for Slack-first Teams.

ClearFeed is available for Mid Size Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base.

Read more about ClearFeed

Users also considered

Raffle Chat

(0)

Conversational AI self-service tool for customer support.

Raffle Chat is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Raffle Chat

Users also considered

DRUID

(0)

Enhance user experience with DRUID conversational AI

DRUID is available for Mid Size Business and offers the following support options: Chat, FAQs/Forum, Email/Help Desk, Knowledge Base, Phone Support.

Read more about DRUID

Users also considered

Jeeva

(0)

help leaders transform their companies into customer-centric

Jeeva is available for Mid Size Business.

Read more about Jeeva

Users also considered

etrack1

(0)

For customer centres with passionate customer service manage

etrack1 is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Chat, Knowledge Base.

Read more about etrack1

Users also considered

Flixcheck

(0)

Digital forms solution for improved customer communication

Flixcheck is available for Mid Size Business and offers the following support options: Phone Support, Chat, FAQs/Forum, Email/Help Desk, Knowledge Base.

Read more about Flixcheck

Users also considered

Kundo

(0)

Customer service management system

Kundo is available for Mid Size Business and offers the following support options: Chat, FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, 24/7 (Live rep).

Read more about Kundo

Users also considered

OneTone.ai

(0)

AI tool for customer support and QA management

OneTone.ai is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

Read more about OneTone.ai

Users also considered

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56 Top Gallant Road
Stamford, CT 06902
USA

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Calle Álava 121
08018 Barcelona,
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