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Top Rated Customer Support Software with Mid size business - Page 9

Last updated: September 2026

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290 software options

Agent.ai logo
(0)

Artificial Intelligence Customer Service

Agent.ai provides businesses with the tools to automate their customer service using an artificial intelligence multi-channel chatbot

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Jeeva logo
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help leaders transform their companies into customer-centric

Early warning system that helps businesses leverage artificial intelligence (AI) technology to provide customer support teams with actionable insights and automation, enabling them to increase upsells and enhance customer experience.

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atendIA logo
(0)

Cloud-based AI customer service automation for Brazil

Cloud-based AI customer service platform for Brazilian businesses, automating WhatsApp and multi-channel interactions with NLP.

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Graphlogic text to speech API logo
(0)

Cloud API for enterprise text-to-speech synthesis

Cloud-based TTS API for enterprises and developers, offering neural speech synthesis, SSML control, and custom vocabularies.

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SimpleFeedback logo
(0)

Cloud-based customer engagement application

SimpleFeedback is a SaaS feedback management system that provides a service for websites, WordPress blogs, and iOS (iPhone) apps to collect customer feedback. It provides the code to add a customizable feedback button or feedback widget and feedback form to your site, blog, or app.

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Helpfeel logo
(0)

AI FAQ and chatbot platform for customer support

Helpfeel is an AI-powered knowledge platform addressing customer and internal inquiries via self-service solutions. It features intent prediction search, an AI chatbot for natural conversation, and voice of customer analytics to reduce inquiry volumes. With FAQ and ticket management, plus marketing tools for conversion optimization, it consolidates knowledge and automates responses across touchpoints for customer support and internal help desk operations.

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Flixcheck logo
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Digital forms solution for improved customer communication

Flixcheck is a digital solution for forms and customer communication. It enables sending custom forms to customers' phones for secure completion and return. Key features include digital signatures, file uploads, SEPA mandates, and a PDF editor. Designed to streamline interactions and data workflows while complying with GDPR, Flixcheck integrates with existing systems and is ideal for individuals, small teams, or large enterprises.

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Alhena AI logo
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Agentic AI commerce platform for ecommerce brands

Alhena AI (formerly Gleen) is the leading AI shopping assistant for ecommerce customer support built to convert browsers into buyers and generate revenue.

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Conecto logo
(0)

AI-powered messaging platform with live chat

Conecto is a customer messaging platform that consolidates live chat, AI chatbot capabilities, CRM, shared inbox, and analytics into a unified system. The platform features an AI agent trained on business knowledge bases that responds to customer inquiries and seamlessly hands off to human agents when needed. Conecto includes a voice-enabled chat widget, ticketing system, bot builder, knowledge base, and team performance analytics.

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Personalized Agent Intelligent Routing (PAIR) logo
(0)

AI-enabled automated call routing software

PAIR Conversations is an automated call routing solution that uses emotion AI and voice data to match customers with the best-suited agents for specific calls. The system leverages behavioral signal processing and NLP algorithms to create optimal customer-agent pairings based on natural human affinity and rapport. This technology helps organizations improve call outcomes, reduce handling time, and enhance customer satisfaction across sales, support, and collection interactions.

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Autocalls logo

AI voice agent platform for automated phone calls

Autocalls is an AI voice agent platform that automates inbound and outbound phone calls for businesses. The platform supports over one hundred languages with multiple accents and offers voice cloning capabilities. It includes a no-code builder for creating customized AI agents and integrates with more than three hundred third-party tools including HubSpot, GoHighLevel, and Calendly for calendar management and workflow automation.

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klink.cloud logo
(0)

Omnichannel contact center platform

klink.cloud is an omnichannel contact center platform offering solutions like virtual contact centers, and unified communications to streamline operations and integrate communication channels for enhanced customer support across voice, chat, social media, and email.

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Mobile Service Cloud logo
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Mobile Service Cloud, for frictionless service experiences

Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

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Hiver in Gmail logo
(0)

Gmail-native helpdesk for teams of all sizes

Hiver in Gmail is a cloud-based helpdesk Chrome extension converting Gmail shared inboxes into collaborative support queues for small.

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Zowie logo
(0)

Cloud-based AI customer service agent for enterprises

Zowie is a set of customer support tools for companies that sell online. The platform offers a free analysis of automation potential, an omnichannel inbox, and various integrations, including Shopify, Magento, Klaviyo, Zapier, and more.

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VivoChat logo
(0)

AI powered customer support automation platform

VivoChat is an AI-powered customer support platform that automates responses to customer inquiries across multiple channels. The platform trains on business knowledge bases including documentation, FAQs, and past conversations to handle repetitive support tickets. It operates across website chat, email, WhatsApp, Telegram, and Messenger, and includes an agent marketplace where businesses can install specialized AI agents for functions like billing, onboarding, and sales.

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Gradient Labs logo
(0)

Cloud AI agents for financial services ops

Gradient Labs is a cloud-based AI customer operations platform for financial services firms, offering specialist agents for disputes.

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ClearTouch Operator logo

Cloud Contact Center Platform Provider

ClearTouch is a cloud-hosted contact center platform provider, specializes in enhancing the customer experience of organizations in BPOs, consumer goods, and services, healthcare, insurance, and banking

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Grypp logo
(0)

Customer engagement solution for contact centers

Grypp helps contact centers get closer to customers by providing a shared, engaging experience through immersive technology. Grypp's Digital Experience Platform (DXP) adds live synchronous interactions to existing voice, chat and messaging channels to elevate the contact center experience.

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ASAPP logo
(0)

Cloud-based agentic CX platform for enterprises

Cloud-based agentic Customer Experience Platform for enterprise contact centers, combining autonomous AI, agent-assist, and workforce.

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leezy logo
(0)

Cloud-based AI chatbot platform for businesses

Cloud-based AI chatbot platform for businesses across industries, with custom training, multilingual support, and lead qualification.

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Voiceflow logo
(0)

Cloud-based AI agent builder for enterprise teams

Cloud-based platform for building, deploying, and monitoring chat and voice AI agents across web, mobile, WhatsApp, SMS, and voice.

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QuantumDesk logo
(0)

AI-powered customer service platform

QuantumDesk is an AI-native customer service platform that unifies communication channels into a single inbox and uses artificial intelligence agents to resolve customer queries. The platform features context-aware responses, sentiment analysis, multi-language support, and skill-based ticket assignment. It includes real-time analytics, automated resolution capabilities, and AI-powered assistance to help support teams respond to customer inquiries more efficiently.

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Amelia logo

AI platform for enterprise automation

Amelia Conversational AI Platform is an enterprise-grade solution that automates customer and employee interactions through advanced voice and text-based AI agents. The platform features autonomous reasoning capabilities, multi-channel communication support, and integration with existing enterprise systems to handle complex conversations across industries including healthcare, finance, retail, and telecommunications.

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Giosg logo

AI-powered chat for customer service and sales teams.

Live chat with the best user experience for the agents, chat routing, workflow with real-time analytics among other superb features.

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