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Top Rated Customer Support Software with Mid size business - Page 10

Last updated: September 2026

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290 software options

Relish AI logo

Personalized, AI-powered chat assistant for Shopify

Relish AI chatbot is a conversational AI-powered chatbot that automates conversations, reduces response time, delivers personalized attention, instant answers and helps reduce cart abandonment while improving store conversions and customer satisfaction.

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SOGEDES.X logo

Cloud-based omnichannel call and contact center solution

SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

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Replicant logo

Conversational AI platform

Conversational AI platform and autonomous contact center management software. The provides always-on and flexible call center capacity for customer service with voice AI.

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Featurebase logo

Automate feedback collection with public suggestion boards

Featurebase is a cloud-based customer satisfaction tool that lets users create customizable feedback boards & widgets to effortlessly capture all user feedback, feature requests, and bug reports. It also allows staff members to analyze feedback, prioritize development with feature voting, and keep customers informed with a public product roadmap and changelog.

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ContactSwing logo

Cloud-based AI voice agent platform for all business

Cloud-based AI voice agent platform for inbound and outbound calls, lead qualification, appointment scheduling, and CRM integration.

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Rhythmiq logo

No-code customer support platform

RhythmiqCX is an AI-first, no-code customer support platform that automates complex interactions through intelligent chatbots and Real-time Voice AI. Designed to handle over 60+ languages with native fluency, it transforms support workflows from simple Q&A into a high-performance decision engine tha

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Futr logo

AI-driven live chat software for customer service functions

Live Chat promotes customer engagement with live chat and AI chatbots. It serves small to large firms in various industries, including housing, police, charity, retail, and local governments. Key features include chat surveys, conversational AI & forms, multilingual chats, feedback automation, and more.

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3C Plus logo

Call center software for managing telephony operations

3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

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Sirius logo

AI for smarter customer engagement and support

Sirius is a Conversational AI platform that delivers real-time support through natural language. The solution helps reduce repetitive inquiries, improve customer experience and minimize operational time with automated self-serve chatbots and smart virtual agents.

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i-net HelpDesk logo

Streamline Support with Intelligent Ticketing

i-net HelpDesk is a customer support platform with intelligent ticket management, workflow automation, AI-assisted responses, self-service knowledge base, SLA tracking, and real-time collaboration. Resolve customer issues faster while improving service quality and team productivity.

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Maven AGI logo

Cloud-based enterprise AI customer support platform

Maven AGI is a cloud-based enterprise AI agent platform automating customer support across chat, email, voice, and web for mid-market.

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Conversational AI Cloud logo

Conversational AI Cloud for automated customers service

Let your customer support be available 24/7 with Conversational AI Cloud. Boost your efficiency and become more productive as an customer service team by building your own advanced virtual assistants such as AI chatbots, voicebots, and much more, and automating what can be automated.

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Cognigy.AI logo

Enterprise Conversational AI Platform

Business-focused Conversational AI solution to help enterprises deliver outstanding services experiences.

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AskSpot logo

Cloud AI sales & support agent for e-commerce

Cloud-based AI sales and support agent for e-commerce retailers, automating chat, inbox triage, product discovery, and post-sale.

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Cobbai logo

AI agents for customer service

Cobbai’s AI agents assist support teams by automating responses, routing tickets, and delivering actionable insights to improve efficiency.

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Mixdesk logo

Cloud-based AI marketing tool for marketers.

Mixdesk is a cloud-based solution that helps businesses streamline marketing operations via AI (artificial intelligence) technology. The platform integrates a wide range of communication channels including LiveChat, WhatsApp, Facebook, Instagram, Line, Email, and Telegram, enabling organizations to deliver a cohesive and personalized customer experience across all touchpoints.

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telli logo

Cloud-based AI voice agent platform for B2C teams

telli is a cloud-based AI phone call platform for B2C companies that automates inbound and outbound voice conversations across sales.

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Bland logo

Enterprise AI phone agent platform for regulated

Cloud and on-premises enterprise voice AI platform for building, deploying, and monitoring inbound and outbound AI phone agents across.

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IrisAgent logo

AI for every customer conversation, grounded in your truth.

IrisAgent is an AI customer support automation platform that resolves conversations across chat, email, voice, and WhatsApp. Unlike generic chatbots, it grounds every response in your knowledge base, past tickets, and connected systems, so answers stay accurate and on-brand.

Deploys in 24 hours.

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TIKTING logo

TIKTING® Help Desk & Change Management System

SaaS or On-Premises Deployment
Auto Ticket Creation & Assignment
Categories, Sub-Cat, Levels & Tags
Priority, Levels and SLA
Advanced Search Filters
Fully Customizable
Predefined Search filters
Email Templates
Automate scenarios

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WIZ.AI logo

Enterprise voice AI platform for contact centers

Cloud and on-premises enterprise voice AI platform automating inbound and outbound contact center operations for mid-market and large.

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Raffle Chat logo

Conversational AI self-service tool for customer support.

Raffle AI Chat Assistant is a conversational AI platform that helps businesses improve customer experience by boosting self-service on their website. Raffle AI integrates with multiple platforms, so your customers can access all the information they need from one source.

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Ushur logo

Conversational AI platform for finance industry

Ushur delivers the world’s first AI-powered Customer Experience Automation platform that has been purpose-built, from the ground up, to intelligently automate entire customer journeys, end to end.

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Vendasta AI Platform logo

Cloud-based AI platform for agencies and SMBs

Cloud-based AI platform unifying CRM, marketing automation, reputation management, and AI employees for agencies and SMBs.

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Boost.AI logo

Cloud-based conversational AI platform for enterprise

Boost.ai helps businesses in banking, insurance, and other industries create, launch, and manage automated chatbots to handle customer queries. Using self-learning AI, it lets organizations use information from existing websites or chat logs to create advanced virtual agents in a matter of hours.

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