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Best Customer Support Software for Mid Size Business

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Supportbench logo

Supportbench

4.6
(18)

A Modern B2B Helpdesk CRM Software.

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Supportbench is available for Mid Size Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support.

Read more about Supportbench

Idiomatic logo

Idiomatic

4.7
(16)

Use data to turn feedback into features with confidence.

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Idiomatic is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base.

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Sprinklr logo

Sprinklr

4.2
(60)

Social media management, analytics & strategy planning.

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Sprinklr is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

Read more about Sprinklr

Zoho Desk logo

Zoho Desk

4.5
(1.6K)

Cloud-based help desk platform

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Zoho Desk is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

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FAQ Bot logo

FAQ Bot

4.7
(9)

Become FAQing amazing at customer service.

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FAQ Bot is available for Mid Size Business and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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Quiq Messaging logo

Quiq Messaging

4.5
(35)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

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Quiq Messaging is available for Mid Size Business and offers the following support options: Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat.

Read more about Quiq Messaging

InfoCision logo

InfoCision

4.5
(2)

Web-based call center and internal communication software

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InfoCision is available for Mid Size Business and offers the following support options: Email/Help Desk.

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Vivantio logo

Vivantio

4.3
(165)

Flexible Software. Focused Service.

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Vivantio is available for Mid Size Business and offers the following support options: Knowledge Base, FAQs/Forum, Email/Help Desk, Chat, Phone Support.

Read more about Vivantio

Tidio logo

Tidio

4.8
(221)

Communicator for businesses. live chat, messenger and email

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Tidio is available for Mid Size Business and offers the following support options: Knowledge Base, 24/7 (Live rep), Chat, Email/Help Desk.

Read more about Tidio

Zendesk logo

Zendesk

4.4
(2.7K)

Service-first CRM company that builds support & sales tools

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Zendesk is available for Mid Size Business and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support.

Read more about Zendesk

NICE CXone logo

NICE CXone

4.2
(511)

Cloud Contact Center Software

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NICE CXone is available for Mid Size Business and offers the following support options: Knowledge Base, 24/7 (Live rep), Phone Support, Chat.

Read more about NICE CXone

Issuetrak logo

Issuetrak

4.5
(157)

Report. Resolve. Relax. It starts with Issuetrak.

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Issuetrak is available for Mid Size Business and offers the following support options: FAQs/Forum, Phone Support, 24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base.

Read more about Issuetrak

Lucky Orange logo

Lucky Orange

4.6
(65)

All-in-one conversion optimization suite for website owners

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Lucky Orange is available for Mid Size Business and offers the following support options: Phone Support, FAQs/Forum, Email/Help Desk, Chat, Knowledge Base.

Read more about Lucky Orange

todo.vu logo

todo.vu

4.4
(46)

Productivity suite for freelancers & SMBs

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todo.vu is available for Mid Size Business and offers the following support options: Knowledge Base, FAQs/Forum, Chat, Email/Help Desk, Phone Support.

Read more about todo.vu

Efficy CRM logo

Efficy CRM

4.4
(30)

Pay-less for more. Europe's most flexible CRM

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Efficy CRM is available for Mid Size Business and offers the following support options: Phone Support, Chat, Email/Help Desk, Knowledge Base, FAQs/Forum.

Read more about Efficy CRM

HappyFox Chat logo

HappyFox Chat

4.5
(17)

Premium live chat software

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HappyFox Chat is available for Mid Size Business and offers the following support options: Chat, Email/Help Desk, 24/7 (Live rep), Knowledge Base.

Read more about HappyFox Chat

ConSol CM/Customer Service logo

ConSol CM/Customer Service

5.0
(3)

Customer service and help desk software

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ConSol CM/Customer Service is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

Read more about ConSol CM/Customer Service

BOTNATION AI logo

BOTNATION AI

(0)

Artificial intelligence (AI)-based chatbot creation platform

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BOTNATION AI is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base.

Read more about BOTNATION AI

Slack logo

Slack

4.7
(21.1K)

A single place for team communication and workflows

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Slack is available for Mid Size Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat.

Read more about Slack

Intercom logo

Intercom

4.5
(792)

The #1-rated Business Messenger for customer relationships.

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Intercom is available for Mid Size Business and offers the following support options: Knowledge Base, Chat, FAQs/Forum, Email/Help Desk.

Read more about Intercom

Userlike logo

Userlike

4.6
(633)

Live chat and customer messaging for businesses of all sizes

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Userlike is available for Mid Size Business and offers the following support options: 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Chat, Phone Support.

Read more about Userlike

TeamSupport logo

TeamSupport

4.5
(800)

B2B Customer Support Software

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TeamSupport is available for Mid Size Business and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about TeamSupport

HelpCrunch logo

HelpCrunch

4.8
(175)

Customer Communication tool for Support, Marketing & Sales

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HelpCrunch is available for Mid Size Business and offers the following support options: Knowledge Base, FAQs/Forum, Chat, Email/Help Desk.

Read more about HelpCrunch

Textline logo

Textline

4.9
(139)

Cloud-based plug-and-play text messaging software

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Textline is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base, Chat.

Read more about Textline

TenFold logo

TenFold

4.7
(149)

Have better customer conversations

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TenFold is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

Read more about TenFold