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Customer Support Software for Small Business (2026) - Page 8

Last updated: February 2026

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244 software options

DeepConverse logo

The complete customer support automation platform

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DeepConverse is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep).

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tele-LOOK logo

See & Solve Instantly. Live-Video Support. Starting at 0€

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tele-LOOK is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

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ServiceTonic is available for Small Business and offers the following support options: Chat, Knowledge Base, Email/Help Desk, Phone Support.

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SteadyPoint Helpdesk logo

Customizable helpdesk for support across industries

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SteadyPoint Helpdesk is available for Small Business and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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Gluru AI logo

Customer experience management with AI and machine learning

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Gluru AI is available for Small Business and offers the following support options: Knowledge Base, FAQs/Forum, Email/Help Desk, Chat.

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Freshdesk Omni logo

Omnichannel customer support software

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Freshdesk Omni is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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Kindly logo

Conversational AI platform

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Kindly is available for Small Business and offers the following support options: Chat, Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base.

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CX Genie logo

Cloud-based and AI-enabled chatbot software

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CX Genie is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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Brand Embassy logo

Social Customer Service Software

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Brand Embassy is available for Small Business and offers the following support options: FAQs/Forum, Chat, Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep).

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Glia logo

Personalized live customer experience & engagement

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Glia is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep).

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Chat Outsource logo

Live chat solution providing professional chat agents

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Chat Outsource is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, 24/7 (Live rep), Chat.

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Zuar Portal logo

Provide branded Tableau dashboards!

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Zuar Portal is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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CallerDesk logo

Virtual telephony system for business communications

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CallerDesk is available for Small Business and offers the following support options: Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk, Chat, 24/7 (Live rep).

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Conferbot logo

Build chatbots for lead generation, customer support, survey

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Conferbot is available for Small Business and offers the following support options: Email/Help Desk, Chat.

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DVSAnalytics Workforce Optimization logo

Improve Your Contact Center Customer Experience

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DVSAnalytics Workforce Optimization is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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SAAS First logo

AI-Driven Chatbot Transforming Your Customer Support

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SAAS First is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat.

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AR Genie logo

Virtual assistance software for resolving technical issues

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AR Genie is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum.

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Engaige logo

AI-powered seamless customer support

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Engaige is available for Small Business.

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DevRev logo

DevRev OneCRM, purpose-built for technology companies

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DevRev is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Chat, Phone Support, FAQs/Forum.

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AIVITEX logo

Comprehensive digital service management platform

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AIVITEX is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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Tribe CRM logo

Cloud-based CRM software

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Tribe CRM is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, Phone Support.

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KaraboAI logo

Enhancing Business Operations with AI Powered Chatbots

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KaraboAI is available for Small Business.

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Helpmate logo

Sales and support AI chatbot for WooCommerce

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Helpmate is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat.

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Deskhero logo

Customer support software

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Deskhero is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base.

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InfoCision logo

Web-based call center and internal communication software

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InfoCision is available for Small Business and offers the following support options: Email/Help Desk.

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