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Best Customer Support Software for Small Business - Page 2

94 software options

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NABD System

4.6
(38)

Omnichannel Customer support & Help Desk software-FREE PLAN

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NABD System is available for Small Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support.

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Sharpen

4.4
(47)

Happy Agents. Happy Customers.

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Sharpen is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum, 24/7 (Live rep).

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eDesk

4.5
(44)

The World's #1 eCommerce Help Desk

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eDesk is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Chat, Phone Support, Knowledge Base.

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UseResponse

4.7
(32)

All-in-one Customer Support and Feedback Suite

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UseResponse is available for Small Business and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base.

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ilos

4.8
(29)

Video's Most Interactive Platform

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ilos is available for Small Business and offers the following support options: Phone Support, Knowledge Base, Email/Help Desk, Chat.

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DeskPRO

4.6
(35)

Customer service software you can depend on

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DeskPRO is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat.

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C-Desk

4.7
(27)

Cloud-based help desk software for customer support teams

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C-Desk is available for Small Business and offers the following support options: 24/7 (Live rep), Chat, Email/Help Desk, Phone Support, Knowledge Base.

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User.com

4.6
(30)

The engine of growth. An all in one solution for user data.

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User.com is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

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Magentrix

4.7
(24)

We make portals. It's not magic. It's Magentrix.

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Magentrix is available for Small Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum.

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Vocalcom

4.9
(15)

Omnichannel Cloud Contact Center Solutions

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Vocalcom is available for Small Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, Knowledge Base.

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Casengo

4.7
(18)

Customer Support Software for Live Chat, Email and Twitter

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Casengo is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support.

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Mi4biz

4.7
(17)

End-to-end omnichannel customer experience management

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Mi4biz is available for Small Business and offers the following support options: 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

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SupportBee

4.4
(26)

Customer support help desk software

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SupportBee is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Chat, Knowledge Base.

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InfoServ

4.9
(12)

Integrated Call Center, Help Desk, and CRM software system

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InfoServ is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat, Phone Support, FAQs/Forum.

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Answerbase

4.7
(11)

Meet your customers’ and company's information needs

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Answerbase is available for Small Business and offers the following support options: Email/Help Desk, Phone Support.

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Paldesk

4.8
(10)

Live chat & omni-channel helpdesk software

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Paldesk is available for Small Business and offers the following support options: Email/Help Desk, Chat.

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Helpshift

3.9
(26)

Digital customer service platform and ticketing system

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Helpshift is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support.

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Sparkcentral

4.2
(15)

Customer service platform for asynchronous messaging

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Sparkcentral is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep).

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BlueCamroo

4.8
(8)

All-In-One for SMBs - CRM, project management, and more

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BlueCamroo is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

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Pypestream

4.8
(8)

Cloud-based messaging and conversational AI platform

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Pypestream is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat, Phone Support.

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eKMS

4.2
(12)

Internal & external knowledge base and forum management

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eKMS is available for Small Business and offers the following support options: Chat, 24/7 (Live rep).

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Helprace

4.7
(7)

All-in-one customer service solution

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Helprace is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, Chat.

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C2 ATOM

4.2
(12)

All-in-one service desk software

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C2 ATOM is available for Small Business and offers the following support options: Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

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Re:Desk

4.8
(6)

Help desk software for eCommerce or multi-vendor stores

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Re:Desk is available for Small Business and offers the following support options: 24/7 (Live rep), Chat, Email/Help Desk.

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Dashly

4.5
(8)

Marketing and customer conversation management platform

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Dashly is available for Small Business and offers the following support options: Phone Support, FAQs/Forum, Knowledge Base, Email/Help Desk, Chat.

Read more about Dashly