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Customer Support Software for Small Business (2026) - Page 3

Last updated: February 2026

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244 software options

Tracker logo

Customer Service and Support Management Software

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Tracker is available for Small Business and offers the following support options: FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat.

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Froged logo

THE one tool for onboarding, engagement & customer support

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Froged is available for Small Business and offers the following support options: Chat, Knowledge Base, Email/Help Desk.

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Denser AI logo

AI-Powered Semantic Search and Chat for your website.

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Denser AI is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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Cayzu logo

Cloud Based Ticket Management & Help Desk Software

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Cayzu is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

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AzureDesk logo

Help desk software for SMBs

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AzureDesk is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Phone Support.

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Kommunicate logo

Customer support automation tool for enterprises

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Kommunicate is available for Small Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base, 24/7 (Live rep), Phone Support, FAQs/Forum.

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ThriveDesk logo
Category Leaders

Customer experience software for small businesses

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ThriveDesk is available for Small Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum.

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Desku logo

AI First Customer Service Software | AI Agents | AI CoPilot

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Desku is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, Chat, 24/7 (Live rep).

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LogicBox logo

Custom-built business management software.

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LogicBox is available for Small Business and offers the following support options: Phone Support, 24/7 (Live rep).

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NABD System logo

Omnichannel Customer support & Help Desk software-FREE PLAN

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NABD System is available for Small Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support.

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Sharpen logo

Happy Agents. Happy Customers.

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Sharpen is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum, 24/7 (Live rep).

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HelpSpace logo

Customer Support Software for SMBs

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HelpSpace is available for Small Business and offers the following support options: Chat, Knowledge Base, Email/Help Desk, FAQs/Forum.

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Mava logo

Cloud-based conversational AI & customer service platform

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Mava is available for Small Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base.

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Deskpro logo

Customer service software you can depend on

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Deskpro is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep).

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Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

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Efficy CRM is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, Chat.

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ilos logo

Video's Most Interactive Platform

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ilos is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat, Phone Support.

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User.com logo

The engine of growth. An all in one solution for user data.

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User.com is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

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UseResponse logo

All-in-one Customer Support and Feedback Suite

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UseResponse is available for Small Business and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base.

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Quiq logo

Business messaging solution - SMS, FB Messenger, Kik, & Chat

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Quiq is available for Small Business and offers the following support options: Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat.

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Mayday logo

The intelligent knowledge base for customer care

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Mayday is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support.

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C-Desk logo

Cloud-based help desk software for customer support teams

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C-Desk is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep), Chat.

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Helpwise logo
Category Leaders

Communication and workflow management software

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Helpwise is available for Small Business and offers the following support options: Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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Voiso logo

AI-first contact center software to drive your growth

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Voiso is available for Small Business and offers the following support options: Email/Help Desk, 24/7 (Live rep), Phone Support, Chat, Knowledge Base.

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Botsify logo

Live chat and conversational AI solution

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Botsify is available for Small Business and offers the following support options: Chat, FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support, 24/7 (Live rep).

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Planhat logo

Customer success platform

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Planhat is available for Small Business and offers the following support options: Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base.

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