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Customer Support Software for Small Business (2026) - Page 6

Last updated: February 2026

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244 software options

Ticker logo

Communications Platform as a Service

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Ticker is available for Small Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base, Phone Support.

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Spotler Engage logo

Social media management for customer service & engagement

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Spotler Engage is available for Small Business and offers the following support options: Phone Support, Chat, Email/Help Desk, Knowledge Base, FAQs/Forum.

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SearchUnify logo

Elevate Self-service and Support with Cognitive Technology

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SearchUnify is available for Small Business and offers the following support options: Chat, FAQs/Forum, Knowledge Base.

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Ochatbot logo

AI Chatbot for Ecommerce & Support. No Hallucinations, Free

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Ochatbot is available for Small Business and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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Stonly logo

Cloud-based knowledge management and decision tree software

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Stonly is available for Small Business and offers the following support options: Chat, Knowledge Base.

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Forethought logo

Empower your support team with AI.

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Forethought is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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inconnect logo

Make Contact. Do Business.

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inconnect is available for Small Business and offers the following support options: 24/7 (Live rep), Knowledge Base.

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Callbox logo

UCaaS, Cloud PBX, Contact Center, Omnichannel

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Callbox is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, 24/7 (Live rep), Chat.

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Surfboard logo

Support team scheduling, made simple.

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Surfboard is available for Small Business and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base.

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Essembi logo

The OEE Platform for Manufacturing Teams

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Essembi is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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SanCCS logo

Attain the Best Call Center Solutions by SAN Softwares.

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SanCCS is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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Zendesk AI logo

Zendesk AI is AI that puts humans first.

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Zendesk AI is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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Enghouse eKMS logo

Internal & external knowledge base and forum management

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Enghouse eKMS is available for Small Business and offers the following support options: Chat, 24/7 (Live rep).

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Helprace logo

All-in-one customer service solution

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Helprace is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, FAQs/Forum, Phone Support.

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Ruby Receptionists logo

Human-powered virtual receptionist for small businesses

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Ruby Receptionists is available for Small Business and offers the following support options: Knowledge Base, Phone Support, Email/Help Desk, FAQs/Forum.

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ServicePRO logo

Enterprise Service Desk Request Software that delivers ROI

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ServicePRO is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum.

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Stames logo

Cloud-based customer service & team communication S

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Stames is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Chat, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

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OneHash Chat logo

World's 1st FaaS

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OneHash Chat is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat, Phone Support.

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SatisMeter logo

Customer Feedback Tool | NPS | CSAT | PMF

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SatisMeter is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat.

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VoyagerNetz logo

Multi-channel messaging

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VoyagerNetz is available for Small Business and offers the following support options: Email/Help Desk, Chat.

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ClickDesk logo

Live chat for customer support

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ClickDesk is available for Small Business and offers the following support options: 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Chat, Phone Support.

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Prompt.io logo

The enterprise messaging platform

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Prompt.io is available for Small Business and offers the following support options: Phone Support, Chat, Email/Help Desk.

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WotNot logo

Automating customer interactions at scale

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WotNot is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support, 24/7 (Live rep).

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NinjaChat logo

Live Chat Software

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NinjaChat is available for Small Business and offers the following support options: Chat, Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep), FAQs/Forum.

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Velaro logo

Driving business success through every conversation.

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Velaro is available for Small Business and offers the following support options: Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

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