App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Customer Support Software for Small Business

AvatarImg
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.

218 software options

Sponsored

1 filter applied



Integrated with


Pricing model




User rating


Personalize your search

Any industry

Any business size

TeamSupport logo
4.5
(844)

The complete B2B solution for great customer support

visit website
TeamSupport is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about TeamSupport

Users also considered
Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

visit website
Zendesk Suite is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

Read more about Zendesk Suite

Users also considered
Freshworks Customer Service Suite logo
5.0
(1)

Omnichannel customer support software

visit website
Freshworks Customer Service Suite is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Freshworks Customer Service Suite

Users also considered
Front logo
4.6
(260)

How 8,000+ companies streamline customer communication.

visit website
Front is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

Read more about Front

Users also considered
RenewityRMA logo
4.9
(10)

Returns management and product service tracking solution

visit website
RenewityRMA is available for Small Business and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Chat.

Read more about RenewityRMA

Users also considered
Comm100 Live Chat logo
4.7
(106)

Deliver the support your customers expect

visit website
Comm100 Live Chat is available for Small Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat.

Read more about Comm100 Live Chat

Users also considered
Zoho Desk logo
4.5
(2.1K)

Superior customer service. Lasting experiences.

visit website
Zoho Desk is available for Small Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

Read more about Zoho Desk

Users also considered
TeamSupport Messaging & Live Chat logo
4.6
(109)

Engage in impactful conversations

visit website
TeamSupport Messaging & Live Chat is available for Small Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base, Phone Support.

Read more about TeamSupport Messaging & Live Chat

Users also considered
Zuar Portal logo
5.0
(1)

Provide branded Tableau dashboards!

visit website
Zuar Portal is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

Read more about Zuar Portal

Users also considered
Supportbench logo
4.9
(97)

Supportbench: AI-Powered Enterprise Support Mastery

visit website
Supportbench is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support, 24/7 (Live rep).

Read more about Supportbench

Users also considered
Freshdesk logo
4.5
(3.2K)

Online helpdesk system and customer service software

learn more
Freshdesk is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Chat.

Read more about Freshdesk

Users also considered
LiveAgent logo
4.7
(1.5K)

Great customer service starts with better help desk software

learn more
LiveAgent is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

Read more about LiveAgent

Users also considered
Intercom logo
4.5
(1K)

Making internet business personal

learn more
Intercom is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat.

Read more about Intercom

Users also considered
Birdeye logo
4.7
(643)

#1 most trusted reputation and customer experience platform

learn more
Birdeye is available for Small Business and offers the following support options: 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about Birdeye

Users also considered
Userlike logo
4.6
(646)

Live chat and customer messaging for businesses of all sizes

learn more
Userlike is available for Small Business and offers the following support options: 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Chat, Phone Support.

Read more about Userlike

Users also considered
Tidio logo
4.7
(444)

Communicator for businesses. live chat, messenger and email

learn more
Tidio is available for Small Business and offers the following support options: Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat.

Read more about Tidio

Users also considered
Smartsupp logo
4.6
(342)

Smartsupp–Live Chat, Chatbots, and Video Recordings

learn more
Smartsupp is available for Small Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum.

Read more about Smartsupp

Users also considered
Yonyx logo
4.7
(232)

Decision tree driven Interactive guides for customer service

learn more
Yonyx is available for Small Business and offers the following support options: Phone Support, Chat, 24/7 (Live rep).

Read more about Yonyx

Users also considered
NICE CXone logo
4.2
(565)

Cloud Contact Center Software

learn more
NICE CXone is available for Small Business and offers the following support options: Phone Support, Chat, Knowledge Base, 24/7 (Live rep), Email/Help Desk, FAQs/Forum.

Read more about NICE CXone

Users also considered
Textline logo
4.9
(166)

Cloud-based plug-and-play text messaging software

learn more
Textline is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Chat.

Read more about Textline

Users also considered
HelpCrunch logo
4.8
(183)

Customer Communication tool for support, marketing & sales

learn more
HelpCrunch is available for Small Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base, FAQs/Forum.

Read more about HelpCrunch

Users also considered
Help Scout logo
4.6
(207)

Deliver world-class support from one easy-to-use platform.

learn more
Help Scout is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat.

Read more about Help Scout

Users also considered
Lucky Orange logo
4.7
(189)

All-in-one conversion optimization suite for website owners

learn more
Lucky Orange is available for Small Business and offers the following support options: Phone Support, FAQs/Forum, Email/Help Desk, Chat, Knowledge Base.

Read more about Lucky Orange

Users also considered
Zight (formerly CloudApp) logo
4.6
(183)

Share information faster with visual context.

learn more
Zight (formerly CloudApp) is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum.

Read more about Zight (formerly CloudApp)

Users also considered
TenFold logo
4.7
(151)

Have better customer conversations

learn more
TenFold is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

Read more about TenFold

Users also considered