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Customer Support Software for Small Business (2026) - Page 5

Last updated: February 2026

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244 software options

Sagicc logo

An intelligent customer service experience.

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Sagicc is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat, FAQs/Forum.

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Surfly logo

Universal Co-browsing and Collaboration Technology

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Surfly is available for Small Business and offers the following support options: 24/7 (Live rep), Chat, FAQs/Forum, Knowledge Base, Email/Help Desk.

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RingCentral Engage Digital logo

Unified management tool for customer service conversations

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RingCentral Engage Digital is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base.

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Trengo logo

Automate repetitive work to unleash meaningful conversations

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Trengo is available for Small Business and offers the following support options: Email/Help Desk, Chat, FAQs/Forum, Knowledge Base, Phone Support.

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Eloquant logo

Cloud Contact Center Customer Experience platform

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Eloquant is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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eBanqo logo

Customer engagement platform with automation

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eBanqo is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Chat.

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Moveo.AI logo

Power the Toughest Conversations

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Moveo.AI is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep).

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xFind logo

AI driven enterprise search platform

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xFind is available for Small Business and offers the following support options: Chat, Email/Help Desk.

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YDEA logo

Italian CRM tool to handle customer service operations

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YDEA is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Chat.

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Talla logo

AI-powered automation solution for streamlining support

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Talla is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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Helpshift logo

Digital customer service platform and ticketing system

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Helpshift is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

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Capacity logo

Artificial Intelligence-based knowledge management solution

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Capacity is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support.

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Answerbase logo

Meet your customers’ and company's information needs

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Answerbase is available for Small Business and offers the following support options: Phone Support, Email/Help Desk.

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LiveCaller logo

Live chat and customer communications management software

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LiveCaller is available for Small Business and offers the following support options: Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support.

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Hyversa logo

Hyversa: Elevate Your Customer Experience!

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Hyversa is available for Small Business and offers the following support options: Knowledge Base, 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Chat.

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Simplify360 logo

Customer experiences tools Software

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Simplify360 is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base.

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easiware logo

No more claims, only conversations

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easiware is available for Small Business and offers the following support options: 24/7 (Live rep), Chat, FAQs/Forum, Knowledge Base, Email/Help Desk.

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ControlHippo logo

WhatsApp shared inbox that lets you manage multiple devices.

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ControlHippo is available for Small Business and offers the following support options: 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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Verloop logo

Conversational AI Platform for Automated Customer Support

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Verloop is available for Small Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Phone Support, FAQs/Forum, Email/Help Desk.

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Viewabo logo

Diagnose problems faster when you can see them.

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Viewabo is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk.

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Maqsam logo

Cloud and mobile-based contact center solution

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Maqsam is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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ManageEngine SupportCenter Plus logo

Web based customer support

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ManageEngine SupportCenter Plus is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, 24/7 (Live rep), FAQs/Forum, Phone Support.

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C2-ITSM logo

The ultimate ITSM platform

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C2-ITSM is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Chat, Phone Support, FAQs/Forum.

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Interakt logo

All-in-one WhatsApp Business Platform

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Interakt is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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Sparkcentral logo

Customer service platform for asynchronous messaging

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Sparkcentral is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep).

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