App comparison

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92 software options

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Freshchat

4.2

(155)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Live Chat software for modern messaging

Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social

Genesys Cloud CX

4.3

(268)

137

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud CCaaS platform for global enterprises

Genesys Cloud CX is a cloud-native CCaaS platform unifying omnichannel engagement, workforce management, and AI-powered journey.

Kayako

4.0

(176)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-enabled unified customer service platform

Kayako - Customer Support Software made personal and simple with a unified customer service platform that helps you build closer relationships.

Efficy CRM

3.9

(91)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Pay-less for more. Europe's most flexible CRM

Known as Europe’s most flexible CRM, Efficy offers a completly customisable Customer Relationship Management solution. With us, you'll centralize your customer data, empower your employees, and grow your business.

Wizr AI

(0)

Cloud-based and AI-enabled customer support platform

Wizr AI is a cloud-based and AI-enabled customer service platform for B2B enterprises that assists with customer satisfaction management and more.

Agent.ai

(0)

Artificial Intelligence Customer Service

Agent.ai provides businesses with the tools to automate their customer service using an artificial intelligence multi-channel chatbot

Chattitude

(0)

Cloud-based no-code AI chat agents for SMBs

Cloud-based, no-code platform for building and deploying brand-customizable AI chat agents that handle sales, support, and lead.

VivoChat

(0)

AI powered customer support automation platform

VivoChat is an AI-powered customer support platform that automates responses to customer inquiries across multiple channels. The platform trains on business knowledge bases including documentation, FAQs, and past conversations to handle repetitive support tickets. It operates across website chat, email, WhatsApp, Telegram, and Messenger, and includes an agent marketplace where businesses can install specialized AI agents for functions like billing, onboarding, and sales.

Giosg

4.5

(45)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-powered chat for customer service and sales teams.

Live chat with the best user experience for the agents, chat routing, workflow with real-time analytics among other superb features.

Featurebase

(0)

Automate feedback collection with public suggestion boards

Featurebase is a cloud-based customer satisfaction tool that lets users create customizable feedback boards & widgets to effortlessly capture all user feedback, feature requests, and bug reports. It also allows staff members to analyze feedback, prioritize development with feature voting, and keep customers informed with a public product roadmap and changelog.

Maven AGI

(0)

Cloud-based enterprise AI customer support platform

Maven AGI is a cloud-based enterprise AI agent platform automating customer support across chat, email, voice, and web for mid-market.

Evaline

(0)

AI-powered chatbot for smarter customer support

Evalaine is an AI-powered conversational platform that helps businesses automate customer support, engage website visitors, and capture leads in real time. With smart chatbots, real-time analytics, and seamless integrations, Evalaine improves response times and enhances customer experience.

OMQ

(0)

Customizable, AI-powered customer service

OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response

ASAPP

(0)

Agile communication management system to assist field teams

ASAPP is a communication system that works as a distribution channel type for company information. The tool facilitates access to data that matters the most when field teams are attending sales interactions through the organization of contents in files.

8x8 Contact Center

4.3

(47)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

One solution for every customer interaction.

8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success.

Supsis AI

(0)

Cloud-based multichannel CRM & AI support platform

Supsis AI is a cloud-based platform consolidating 22 communication channels, AI chatbots, voice agents, live chat, CRM, and no-code.

Esker

4.6

(38)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Unlocking Positive-Sum Growth with AI-Driven Solutions

Esker is a global cloud platform built to unlock strategic value for Finance, Procurement and Customer Service professionals, and strengthen collaboration between companies by automating the cash conversion cycle.