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Customer Support
Shopify

Top Rated Customer Support Software with Shopify - Page 3

Last updated: May 2026

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Sponsored

Interakt

4.2

(13)

5

8

4

3

3

0

2

0

1

2

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

All-in-one WhatsApp Business Platform

Interakt provides businesses with a scalable infrastructure that they need to expand and grow. It can be easily integrated with Shopify, Instamojo, & other popular e-stores, CRMs, payment gateways, and business apps like WooCommerce, Zoho, Google Sheets, Razorpay, PayU, Pabbly etc., making it the on

Read more about Interakt

Users also considered

Trengo

4.1

(26)

5

12

4

8

3

3

2

2

1

1

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Automate repetitive work to unleash meaningful conversations

Because customer Delight. Always. Wins.

Read more about Trengo

Users also considered

ClickDesk

3.4

(21)

5

6

4

7

3

2

2

1

1

5

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Live chat for customer support

ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk.

Read more about ClickDesk

Users also considered

Freshchat

4.1

(117)

5

52

4

40

3

16

2

4

1

5

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Live Chat software for modern messaging

Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social

Read more about Freshchat

Users also considered

Kayako

4.0

(176)

5

68

4

68

3

25

2

5

1

10

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-enabled unified customer service platform

Kayako - Customer Support Software made personal and simple with a unified customer service platform that helps you build closer relationships.

Read more about Kayako

Users also considered

Azeon

(0)

AI-powered support across multiple channels

Azeon is an agentic AI solution designed for customer support across chat, email, and voice channels. The platform integrates with existing CRM, helpdesk, billing, payment, eCommerce, and ERP systems without requiring infrastructure replacement. It features context-aware conversation handling, automated escalation to human agents, multilingual support, and compliance with GDPR, SOC 2, ISO 27001, and HIPAA standards.

Read more about Azeon

Users also considered

AskSpot

(0)

AI sales agent for ecommerce stores

AskSpot is an AI sales agent designed for e-commerce stores to assist customers in product discovery and purchasing decisions. The platform offers AI-powered product recommendations, multilingual support across over two hundred languages, and automated order and support management. AskSpot integrates with e-commerce platforms including Shopify, WooCommerce, and Magento to provide real-time customer assistance through chat functionality.

Read more about AskSpot

Users also considered

SupportSyndicate

(0)

AI powered multichannel customer support platform

SupportSyndicate is an AI-powered customer support platform that enables businesses to train AI agents on their knowledge base within minutes. The system operates across multiple channels including web chat, email, and WhatsApp, providing consistent responses while maintaining the ability to seamlessly transfer complex issues to human agents when necessary.

Read more about SupportSyndicate

Users also considered

Mobile Service Cloud

(0)

Mobile Service Cloud, for frictionless service experiences

Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

Read more about Mobile Service Cloud

Users also considered

Relish AI

(0)

Personalized, AI-powered chat assistant for Shopify

Relish AI chatbot is a conversational AI-powered chatbot that automates conversations, reduces response time, delivers personalized attention, instant answers and helps reduce cart abandonment while improving store conversions and customer satisfaction.

Read more about Relish AI

Users also considered

Conversational AI Cloud

(0)

Conversational AI Cloud for automated customers service

Let your customer support be available 24/7 with Conversational AI Cloud. Boost your efficiency and become more productive as an customer service team by building your own advanced virtual assistants such as AI chatbots, voicebots, and much more, and automating what can be automated.

Read more about Conversational AI Cloud

Users also considered

OMQ

(0)

Customizable, AI-powered customer service

OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response

Read more about OMQ

Users also considered

Hay

(0)

AI customer support automation platform

Hay.chat is source-available AI support automation that resolves tickets by executing real actions across your e-commerce and helpdesk tools. It processes refunds, tracks orders, updates addresses, and resets passwords inside the conversation without needing escalation.

Read more about Hay

Users also considered

Ringly

(0)

AI phone agent for Shopify customer support

Ringly is an AI phone support solution for Shopify stores, using an AI agent named Seth to handle customer service calls. It integrates with Shopify to check order statuses, process returns, answer product questions, and provide policy details. Seth can escalate calls to human agents when needed, allowing businesses to keep their phone numbers and workflows while tracking call resolution rates and performance metrics.

Read more about Ringly

Users also considered

Ayudo

(0)

AI powered customer support automation platform

AI-powered customer support platform that automates L0 queries, escalates issues to L1/L2 with full context, and manages customer conversations across chat, email, messaging, and voice.

Read more about Ayudo

Users also considered

BOTNATION AI

(0)

Artificial intelligence (AI)-based chatbot creation platform

BOTNATION AI is a cloud-based conversational AI solution designed to help businesses launch and manage chatbots for websites and Facebook pages. With the keyword recommendation engine, users can search and analyze keywords and phrases from customer interactions across multiple advertising campaigns.

Read more about BOTNATION AI

Users also considered

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