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OMQ

Customizable, AI-powered customer service

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OMQ Pricing, Features, Reviews and Alternatives

OMQ product overview

What is OMQ?

OMQ is a suite of cloud-based, artificial intelligence (AI) powered customer service solutions which offer businesses the tools to create custom knowledge bases and dynamic FAQs to encourage customer self service. The platform also automates processes such as ticketing and message response using chatbots and auto-responders in order to provide answers to customer queries without the need for direct agent involvement.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat

Training options

In Person
Webinars
Documentation
Live Online
Videos

OMQ pricing information

Value for money

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Starting from

Free

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

OMQ features

Functionality

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Total features

33

4 categories

Most valued features by users

API
Third Party Integrations
Chat/Messaging
Reporting & Statistics
Multi-Channel Communication
Customizable Branding
Live Chat
Knowledge Base Management

Functionality contenders

OMQ users reviews

Overall rating

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

0

0

0

Overall rating contenders

OMQ FAQs and common questions

Q. What type of pricing plans does OMQ offer?

OMQ has the following pricing plans:
Pricing model: Free
Free Trial: Available


Q. Who are the typical users of OMQ?

OMQ has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. Does OMQ support mobile devices?

OMQ supports the following devices:
Android, iPad, iPhone


Q. Does OMQ offer an API?

Yes, OMQ has an API available for use.


Q. What other apps does OMQ integrate with?

OMQ integrates with the following applications:
Salesforce Service Cloud, GitHub, Userlike, Freshdesk, Shopify, Zendesk


Q. What level of support does OMQ offer?

OMQ offers the following support options:
Phone Support, Email/Help Desk, Chat

Common OMQ comparisons

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