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Best Review Management Software for Small Business

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Podium logo

Podium

4.4
(408)

Review management, reputation software, feedback & webchat

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Podium is available for Small Business and offers the following support options: Chat, Phone Support, Email/Help Desk.

Read more about Podium

Swell logo

Swell

4.7
(212)

Cloud-based customer experience management platform

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Swell is available for Small Business and offers the following support options: 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

Read more about Swell

NiceJob  logo

NiceJob

4.9
(131)

Reputation marketing with reviews, social & SEO tools

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NiceJob is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support.

Read more about NiceJob

TrueReview.co logo

TrueReview.co

5.0
(12)

Review & Reputation Management Platform

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TrueReview.co is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Chat.

Read more about TrueReview.co

Brand24 logo

Brand24

4.8
(140)

Track & engage online conversations relevant to your brand.

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Brand24 is available for Small Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, Phone Support, FAQs/Forum.

Read more about Brand24

GetMoreReviews logo

GetMoreReviews

4.7
(129)

Review generation & reputation monitoring tool

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GetMoreReviews is available for Small Business and offers the following support options: Phone Support, Chat, Email/Help Desk.

Read more about GetMoreReviews

CallSource logo

CallSource

4.4
(193)

Performance management solution for sales & marketing calls

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CallSource is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep).

Read more about CallSource

Vendasta logo

Vendasta

4.5
(133)

Conquer Local

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Vendasta is available for Small Business and offers the following support options: Chat, 24/7 (Live rep).

Read more about Vendasta

WikiPro logo

WikiPro

4.7
(28)

Customer communication platform for small business owners

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WikiPro is available for Small Business and offers the following support options: Chat, Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum.

Read more about WikiPro

ReviewRefer logo

ReviewRefer

5.0
(4)

Cloud-based review management software

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ReviewRefer is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, Chat.

Read more about ReviewRefer

Stratus logo

Stratus

5.0
(2)

Cloud-based review management tool for multi-location firms

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Stratus is available for Small Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base.

Read more about Stratus

justLikeAPI logo

justLikeAPI

5.0
(1)

A single point API for scraping review websites with ease

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justLikeAPI is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, Chat, FAQs/Forum, Phone Support.

Read more about justLikeAPI

Trustpilot logo

Trustpilot

4.6
(632)

Customer review management platform for online businesses

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Trustpilot is available for Small Business and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum.

Read more about Trustpilot

ReviewTrackers logo

ReviewTrackers

4.6
(128)

Review monitoring software for multi-location businesses

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ReviewTrackers is available for Small Business and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base.

Read more about ReviewTrackers

gominga logo

gominga

4.5
(10)

Review management software with API interfaces

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gominga is available for Small Business and offers the following support options: Chat, Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base.

Read more about gominga

Blue Zone logo

Blue Zone

5.0
(1)

Cloud-based reputation and review management software

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Blue Zone is available for Small Business and offers the following support options: Phone Support, Email/Help Desk.

Read more about Blue Zone

Customer Thermometer logo

Customer Thermometer

5.0
(12)

Actionable feedback for customer-obsessed businesses.

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Customer Thermometer is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Chat, Knowledge Base, 24/7 (Live rep).

Read more about Customer Thermometer

Birdeye logo

Birdeye

4.7
(385)

Experience Marketing Platform

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Birdeye is available for Small Business and offers the following support options: 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about Birdeye

Nicereply logo

Nicereply

4.7
(268)

Customer Satisfaction Survey, Net Promoter Score & CES 2.0

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Nicereply is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

Read more about Nicereply

HappyFox Help Desk logo

HappyFox Help Desk

4.6
(86)

Helpdesk, customer support software

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HappyFox Help Desk is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

Read more about HappyFox Help Desk

Zonka Feedback logo

Zonka Feedback

4.8
(61)

Multi-channel survey & feedback platform

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Zonka Feedback is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat, Phone Support.

Read more about Zonka Feedback

Canny logo

Canny

4.7
(31)

Customer feedback & feature request management

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Canny is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Chat, Knowledge Base.

Read more about Canny

ReviewInc logo

ReviewInc

4.8
(22)

Reputation management and customer experience software unite

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ReviewInc is available for Small Business and offers the following support options: Chat, Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum.

Read more about ReviewInc

IdeaScale logo

IdeaScale

4.6
(28)

Crowdsourced Innovation Management

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IdeaScale is available for Small Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

Read more about IdeaScale

WebEngage logo

WebEngage

4.6
(25)

Marketing Automation & Customer Data Platform for SMBs

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WebEngage is available for Small Business and offers the following support options: Chat, 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support.

Read more about WebEngage