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TrueReview Logo

Boost Your Reputation with Seamless Review Management

Table of Contents

TrueReview - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: May 2026

TrueReview overview

Based on 152 verified user reviews

What is TrueReview?

TrueReview is a review management solution offering key features such as review monitoring, review request, negative feedback management, and a dashboard, among others.

Who uses TrueReview?

Reviews for TrueReview come from a wide variety of industries, including construction (14% of reviewers), real estate (11%), and law practice (8%). The most frequent use case for TrueReview cited by reviewers is review management (88% of reviewers).

Starting price

49flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Review Management

Client Support

Client Reviews

Leave a Review

TrueReview’s user interface

Ease of use rating:

TrueReview review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(5)
5(147)

What do users say about TrueReview?

Reviewers indicate TrueReview streamlines review management with automated requests, easy integration, and a user-friendly interface that saves time and increases review volume. They find setup straightforward, appreciate campaign customization, and value the ability to monitor responses and address customer concerns directly from the dashboard. Some mention the platform is effective for improving online reputation and is accessible for both staff and clients. They also highlight responsive customer support as a key benefit.

Users say pricing is generally competitive and affordable compared to alternatives, though some feel costs are higher for smaller practices or advanced features. They note occasional integration limitations and desire more customization options, but report overall satisfaction with the service and support.

Select to learn more


Who uses TrueReview?

Based on 152 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Construction
Law Practice
Medical Practice
Real Estate
Others

Use cases

Review Management
Reputation Management

TrueReview's key features

Most critical features, based on insights from TrueReview users:

Review notification
Response management
Campaign management
Social sharing

All TrueReview features

Features rating:

Activity dashboard
Activity tracking
AI/Machine learning
Alerts/Notifications
API
Automated responses
Brand management
Campaign management
Commenting/Notes
Communication management
CRM
CRM integration
Customer advocacy
Customer experience management
Customizable branding
Customizable fields
Customizable reports
Customizable templates
Dashboard
Data import/export
Email management
Email reminders
Engagement tracking
Feedback management
Generative ai
Hashtag tracking
Keyword tracking
Media monitoring
Monitoring
Multi-Channel campaigns
Multi-Location
Negative feedback management
Performance metrics
Predictive analytics
Ratings/Reviews
Real-Time analytics
Real-Time data
Real-Time notifications
Reminders
Reporting/Analytics
Reporting & statistics
Response management
Review badge management
Review monitoring
Review notification
Review request
Review sharing
Scoring
Search/Filter
Sentiment analysis
SMS messaging
Social media integration
Social promotion
Social sharing
Survey/Poll management
Surveys & feedback
Template management
Third-Party integrations
Visual analytics
Website integration
Widgets

TrueReview alternatives

TrueReview logo

Starting from

49

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
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Starting from

49

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Okendo logo
visit website

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19

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Free trial
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Birdeye logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

TrueReview pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

49

Per month

Starter Annual

348

Per year

Small Business

99

Per month

Small Business Annual

708

Per year

Premium

299

Per month

Premium Annual

2,148

Per year

User opinions about TrueReview price and value

Value for money rating:

To see what individual users think of TrueReview's price and value, check out the review snippets below.

“While the platform is effective overall, customization options for messaging and workflow automation can feel somewhat limited compared to more advanced reputation management systems.”
NA

Nnamdi A.

Director

“The automated review requests integrate smoothly into our workflow, saving staff time while improving our online reputation.”
NA

Nnamdi A.

Director

TrueReview integrations (1)

Integrations rated by users

We looked at 152 user reviews to identify which products are mentioned as TrueReview integrations and how users feel about them.

Integration rating: 4.8 (15)

To help us see when kids are registered in our project management software

It connects fine but has lots of issues.

EE

Emma E.

Artistic Director

1/2
Gmail logo
Gmail

Integration rating: 5.0 (1)

I don't know that I am using this it's fullest. I wish that it kinda logged the emails as touch points itself in the correct client to prevent me from having to log things like that myself.

AD

Adelita D.

Founder

Integration rating: 5.0 (1)

Customers can pay online or in person

BB

Bridget B.

Director

Integration rating: 3.0 (1)

Integration rating: 5.0 (1)

TrueReview customer support

What do users say about TrueReview customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of TrueReview customer support.

A large number of users highlight TrueReview's customer support as exceptionally responsive, helpful, and easy to reach.

Frequently reported by users, the support team provides timely assistance and resolves issues quickly, enhancing overall satisfaction.

Support options

Email/help desk
Faqs/forum
Phone support
Chat
Knowledge base
24/7 (live rep)

Training options

Live online
Documentation
Videos

To see what individual users say about TrueReview's customer support, check out the review snippets below.

“Even when I couldn't figure something out, their customer service was so timely and helped me through it right away!”

RL

Richard L.

Director of Sales

“Ease of use and customer service is so helpful.”

Verified reviewer profile picture

Devan M.

Administrator

TrueReview FAQs

Q. Who are the typical users of TrueReview?

TrueReview has the following typical customers:
Small Business, Freelancers, Mid-size Business, Large Enterprises

These products have better value for money


Q. What is TrueReview used for?

🤩 Boost your Google reviews (or reviews on any platform) effortlessly with TrueReview! Sending SMS or email review requests is quick and easy, with no complicated setup required. 🚀 TrueReview tracks customer interactions with your review requests and sends automated follow-up emails to boost engagement, helping you gather even more reviews! 🤖 Simplify your workflow by connecting TrueReview with your CRM via Zapier or using our API. Automatically send review requests when payments are received, jobs are completed, or any other trigger your CRM supports. ✨ Respond to reviews with ease using our AI-powered Review Response Generator, which crafts personalized, thoughtful replies for you. ❤️ Turn your best reviews into stunning visual posts! Customize fonts, colors, and layouts to fit your brand and make your testimonials shine with our Social Review Post Generator.


Q. What level of support does TrueReview offer?

TrueReview offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, Chat, Knowledge Base, 24/7 (Live rep)

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