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Help Desk
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Help Desk Software with Third-Party Integrations (2026) - Page 10

Last updated: March 2026

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All apps

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Features

Support Ticket Management(186)

Reporting/Analytics(217)

Real-Time Notifications(168)

Email Management(177)

Alerts/Escalation(199)

Third-Party Integrations

Integrated with

Microsoft Teams(49)

Microsoft 365(39)

Google Workspace(20)

Microsoft Outlook(46)

3CX(9)

Pricing model

Free(65)

Open Source(12)

Free Trial(188)

One Time License(6)

Subscription(212)

Devices supported

Mac(128)

iPad(111)

Android(128)

Linux(117)

Web-based(238)

iPhone(123)

Windows(162)

Organization types

Small Business(228)

Non Profit(151)

Large Enterprises(216)

Public Administrations(120)

Freelancers(102)

Mid Size Business(222)

User rating

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239 software options

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Issuebear

(0)

Cloud-based help desk software for businesses

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Issuebear is a cloud-based help desk solution for B2B support. Key features include shared inbox, ticket management, client management, knowledge base, automation, reporting and more.

Ellevo Next

(0)

Your next B2B customer service software

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Ellevo Next is a dynamic and fast growing SaaS for backoffices, shared services centers and service desks that is engineered for B2B companies.

HelpLane

(0)

AI powered unified customer support platform

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HelpLane is an AI-powered customer support platform that centralizes communication across multiple channels including email, WhatsApp, SMS, Facebook Messenger, and web chat into a unified inbox. The software features workflow automation capabilities that allow teams to create rules for conversation assignment and follow-ups without coding, while its AI assistant generates context-aware reply suggestions to handle routine customer queries.

Customer Operations Platform

(0)

After-sales software for OEMs and industrial supplier

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Makula Customer Operations Platform integrates asset management, field service, and customer portal capabilities for industrial equipment manufacturers and distributors. The platform centralizes installed base management with features like AI-powered help desk, 3D visualization tools, and preventive maintenance scheduling. It enables businesses to digitize after-sales operations while preserving machinery knowledge through comprehensive documentation systems.

Read more about Customer Operations Platform

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Text App

(0)

AI-powered support platform for unified service

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Empower your team with an AI-driven support platform that connects chat, ticketing, and analytics. Automate routine inquiries, respond instantly, and scale service quality without adding headcount.

CommBox

(0)

Cloud-based contact center and customer service solution

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CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients.

CallVU

(0)

Digital call experience platform for call centers

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CallVU is a call center software designed to help businesses in industries including finance, insurance, telecommunications, and more engage with clients via digital sessions to resolve issues, automate data collection processes using digital forms, and more.

DeskXpand

(0)

Revolutionize your support with helpdesk management software

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DeskXpand is a ready-to-integrate, collaborative customer support software It has adaptable features like ticket automation, omnichannel, self-service, and analytics.

CloudOffix

(0)

Cloud-based Customer Based Business Management Platform

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CloudOffix is an all-in-one CRM platform with a 360-degree view of the customer while offering easy customization features, having access to all the natively integrated apps through one screen.

Serviceware Processes

(0)

ITSM Software, Helpdesk & Service Desk for IT Organizations

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Serviceware offers intelligent solutions for digitizing and automating service processes and enabling companies to optimize their service costs. Key features include a service-catalogue, self-service portal, configuration and knowledge base management and process control.

Resolve

(0)

Never Touch Another Ticket

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Resolve’s Agentic Resolution Fabric is an AI-powered automation platform that unifies knowledge, automation, orchestration, and intelligent assistance to deliver autonomous IT operations.

SOGEDES.X

(0)

Cloud-based omnichannel call and contact center solution

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SOGEDES.X is an omnichannel cloud solution for inbound, outbound, and blended contact centers. The solution enables companies to inspire customers across channels and to manage customer relationships easily and effectively.

Microsoft 365 Help Desk Ticketing System

(0)

Seamless communication between employees and helpdesk agents

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Establish seamless communication between the employees and help desk agents with Microsoft 365 Help Desk Ticketing System.

Read more about Microsoft 365 Help Desk Ticketing System

Users also considered

HelpLane

(0)

AI powered unified customer support platform

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