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Help Desk
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Help Desk Software with Third-Party Integrations (2026) - Page 10

Last updated: March 2026

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All apps

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Features

Support Ticket Management(186)

Reporting/Analytics(217)

Real-Time Notifications(169)

Email Management(178)

Alerts/Escalation(199)

Third-Party Integrations

Integrated with

Microsoft Teams(49)

Microsoft 365(39)

Google Workspace(20)

Microsoft Outlook(46)

3CX(9)

Pricing model

Free(65)

Open Source(12)

Free Trial(188)

One Time License(6)

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Devices supported

Mac(127)

iPad(110)

Android(127)

Linux(116)

Web-based(238)

iPhone(122)

Windows(161)

Organization types

Small Business(228)

Non Profit(151)

Large Enterprises(216)

Public Administrations(119)

Freelancers(102)

Mid Size Business(222)

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239 software options

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Infraon Helpdesk

(0)

Cloud-based helpdesk and customer success software

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Infraon Helpdesk integrates ticketing, knowledge base, and self-service portal functionalities into a unified platform. The tool helps users to streamline support processes across various channels. Managers can integrate the system with collaboration tools to facilitate two-way communication with clients.

Ariglad

(0)

Ariglad auto creates & updates your knowledge base

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Ariglad elevates support efficiency by auto-updating your knowledge bases through support ticket analysis, integrating seamlessly with platforms like Zendesk, Salesforce, and more.

Ellevo Next

(0)

Your next B2B customer service software

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Ellevo Next is a dynamic and fast growing SaaS for backoffices, shared services centers and service desks that is engineered for B2B companies.

Giant Rocketship

(0)

Automating helpdesk management for MSP growth

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Giant Rocketship turbocharges MSP growth by automating helpdesk management in Autotask. It seamlessly integrates intelligent assignment, optimized scheduling, on-demand escalations, and SLA-driven work queuing and predictions into the Autotask ticket lifecycle. The platform modernizes helpdesk operations with features like skill-based dispatch, tiered escalations, preventing SLA violations, optimizing workloads, and more.

iiQ Ticketing

(0)

The help desk built for schools.

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The help desk built for schools. iiQ Ticketing is the help ticketing product that IT teams use to easily and intelligently manage hardware, software, and systems-related help requests.

KIX

(0)

Cloud-based ITSM software

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KIX is a service management software solution for IT service management (ITSM) and technical customer service. It offers features tailored for organizations of all sizes, from SMEs to large enterprises in the public and private sectors.

etrack1

(0)

For customer centres with passionate customer service manage

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etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

ReplyDesk

(0)

Cloud-based help desk software

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ReplyDesk is a comprehensive ecommerce helpdesk platform designed to simplify customer service for online sellers by bringing support tickets from all their communication channels together into one inbox.

HelpLane

(0)

AI powered unified customer support platform

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HelpLane is an AI-powered customer support platform that centralizes communication across multiple channels including email, WhatsApp, SMS, Facebook Messenger, and web chat into a unified inbox. The software features workflow automation capabilities that allow teams to create rules for conversation assignment and follow-ups without coding, while its AI assistant generates context-aware reply suggestions to handle routine customer queries.

Customer Operations Platform

(0)

After-sales software for OEMs and industrial supplier

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Makula Customer Operations Platform integrates asset management, field service, and customer portal capabilities for industrial equipment manufacturers and distributors. The platform centralizes installed base management with features like AI-powered help desk, 3D visualization tools, and preventive maintenance scheduling. It enables businesses to digitize after-sales operations while preserving machinery knowledge through comprehensive documentation systems.

Read more about Customer Operations Platform

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Text App

(0)

AI-powered support platform for unified service

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Empower your team with an AI-driven support platform that connects chat, ticketing, and analytics. Automate routine inquiries, respond instantly, and scale service quality without adding headcount.

Diadyn

(0)

Business management application

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Diadyn Helpdesk manages tickets, offers support, and integrates with Diadyn apps for efficient issue resolution. It centralizes customer inquiries, streamlines workflows, and provides real-time tracking, ensuring fast responses, enhanced customer satisfaction, and smooth operations across all teams.

Kundo

(0)

Customer service management system

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Kundo is a customer service management system that helps businesses create an optimal service mix between assisted and self-service to meet personalized customer service requirements. With centralized case management, an accessible knowledge platform and AI-driven self-service, users can deliver support across multiple communication channels, such as email, live chat, and more.

ReplyDesk

(0)

Cloud-based help desk software

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