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Help Desk Software with Third-Party Integrations - Page 7
Last updated: January 2025
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274 software options
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Unifize is a cloud-based collaboration software that helps bring people, processes and data into one collaborative platform that looks and feels like a simple chat app. Infinitely configurable to processes using a drag-and-drop builder.
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HiperMe! is a cloud-based contact center and unified communications platform that enables companies to manage corporate communications and customer service interactions from one place. With HiperMe!'s omnichannel solution, businesses can receive and place calls, emails, chats, WhatsApp message
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Paldesk is a live chat and omni-channel helpdesk solution for customer service and sales teams which allows users to track and manage interactions with customers from one central dashboard. A Paldesk widget can be embedded into the company website to provide online, instant support to clients.
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Little SaaS's Communication platform offers a comprehensive customer helpdesk and team communication solution. Featuring a shared inbox, live chat, and knowledge base, it provides a streamlined approach to resolving customer conversations promptly and effectively.
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ky2help® Service Management is the all-in-one solution for company-wide service processes. Both as an IT ticketing solution and for the digitalization of non-IT processes, it improves quality across service processes. The standard software is Serview certified and offers ITIL processes out-of-the-box.
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Our conversation software offers you a lot of possibilities. From inbound and outbound telephony, e-mail, chat, SMS, and WhatsApp, to social media such as Twitter and Facebook. You organize all your customer contact in the way that best suits your company.
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easiware transforms customer interactions by centralizing knowledge, automating requests, and utilizing intelligent technologies. This approach creates memorable customer experiences, fostering brand loyalty and long-term business sustainability.
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HelpOnClick software helps website owners increase sales and improve customer service providing timely online help to their customers.
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User-friendly and flexible web and mobile Asset, Work Order and Customer Service solution. Geo-tag and map assets. Schedule Preventative Maintenance.
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IT help desk software with integrated incident ticketing, project management, and asset management - all in one - ITSM.
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ngDesk is a cloud-based customer service solution, which assists customer support teams with ticket management and query resolution. Key features include forms management, collaboration, chatbot creation, rule-based workflows, knowledge base management, and multi-channel communication.
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Clickatell’s Chat Commerce Platform as a Service delivers full, authenticated commerce experiences within the most widely adopted mobile messaging environments, such as WhatsApp, Apple Messages, SMS and USSD.
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BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.
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Rexpondo is a modern Help Desk ticketing and IT Service Management (ITSM) solution designed using ITIL best practice, that help organizations to focus on efficiency and effectiveness. More than just a Help Desk, Rexpondo is a true service desk solution available in Cloud as well as On Premise.
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Rezolve.ai is an artificial intelligence (AI)-enabled platform designed to help businesses in healthcare, retail, education, and other industries automate service desk operations via a unified portal. The software allows organizations to establish custom workflows to resolve all employee issues.
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HelpSpot is a help desk management software that allows businesses to organize multiple email accounts, filter and track support tickets as well as access pre-built reports according to requirements. Users can manage service level agreements, categorize help requests and integrate the platform with various third-party systems.
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Inxide by Increso is a conversational AI platform, which helps contact centers personalize interactions through various technologies such as biometric recognition, Natural Language Processing (NLP), smart speaker, and deep learning.
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SupportCenter Plus is a web-based CRM application & customer support tool that lets organizations manage customer tickets, account & contact information, & more
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C2 ITSM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.
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Enterprise distribution of the famous Wikipedia software MediaWiki, that allows optimized agile knowledge management.
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everything HelpDesk is a configurable support management & workflow automation system for K12 support staff & IT technicians in schools, governments & industry
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Ochatbot, designed for ecommerce and support, provides proprietary scripted intent-based AI and generative AI, hallucination-free. Easy to install, For all website platforms, Free version available.
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Requestor helps businesses in telecommunication, eCommerce, manufacturing, logistics, manufacturing and other sectors deliver services to customers and employees via a ticketing system with integrated artificial intelligence (AI).
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AI-powered intelligent virtual assistants and automation tools that enable round-the-clock support via email, voice, and chat across your enterprise ecosystem. Automate 85% of all user-related queries in 12+ languages, increase CSAT scores by 25% and be deployment-ready within a day.
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