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Best Help Desk Software - Page 7

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246 software options

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Casengo logo

Casengo

4.6
(19)

Customer Support Software for Live Chat, Email and Twitter

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Casengo is a multichannel customer support tool with a built-in helpdesk ticketing system, knowledgebase, live chat, customer history & email management.

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InfoServ logo

InfoServ

4.9
(12)

Integrated Call Center, Help Desk, and CRM software system

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InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization.

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4me logo

4me

4.7
(14)

Enterprise service management with SIAM support

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For details, please visit 4me's blog posts on incident management at: https://www.4me.com/blog/category/incident-management/

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ITM IT Asset Management logo

ITM IT Asset Management

4.9
(11)

Complete Asset Management with IOT Technology & RDP

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ITM IT Asset Management is an IOT web-based asset management solution designed to help businesses monitor and manage assets within their network

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Clickatell logo

Clickatell

4.7
(13)

Clickatell powers chat commerce.

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Give customers the self-service and transactional experiences they want in their favorite chat messaging channel without having to download another app, all while making your business more efficient and profitable. Be there for customers around the clock with Chat Flow today.

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helppeople Cloud logo

helppeople Cloud

4.7
(13)

Spanish helpdesk solution for small to large businesses

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helppeople Cloud is a helpdesk solution designed to help businesses of all sizes manage assets, tickets, requirements, service level agreements (SLAs), projects, incidents, and more. The platform enables users to streamline support service processes via automated workflows, and self-service portals.

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Dixa logo

Dixa

4.3
(20)

Conversational Customer Service Software

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Get a powerful and user-friendly help desk for email, live chat, messaging apps and phone that runs in your browser. Easily keep track of all customer inquiries and utilize advanced routing features to work faster and smarter. Dixa starts at $99 per user/per month.

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Replyco logo

Replyco

4.8
(12)

Win? ?Back? ?50%? ?of? ?Time? ?Lost? ?Messaging? ?Customers?

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Replyco is the affordable eCommerce helpdesk platform that centralises all your customer messages into one intuitive inbox. Automate tasks, streamline your workflows and deliver exceptional customer support in a fraction of the time.

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Richpanel logo

Richpanel

5.0
(9)

Effortless Ecommerce Customer Support

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Help Desk & Ticketing software purpose built for Ecommerce teams. Richpanel consolidates customer orders, tracking details & website activities so your team has all the context to assist customers quickly, at scale.

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eBanqo logo

eBanqo

4.2
(21)

Customer engagement platform with automation

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eBanqo is a customer engagement platform that helps businesses extend their services and offer support on social and messaging channels. It offers automated answers to FAQs, multichannel live chat and automation of workflows that enable customers to onboard, complete purchases or resolve issues from their preferred messaging application.

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Wowdesk logo

Wowdesk

4.7
(11)

Omnichannel customer service help desk software

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Wowdesk is a flexible, scalable and user friendly customer service platform that aims to provide and deliver optimum omnichannel customer support services at best price. Wowdesk can be deployed as SaaS solution or on-premise for all business verticals and for different business sizes

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Mint Service Desk logo

Mint Service Desk

4.8
(10)

IT service desk and asset management solution

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Mint Service Desk is a an IT service desk and asset management solution which aids small to large enterprises in monitoring, tracking and exchanging information about resources within the organization as well as with vendors.

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Paldesk  logo

Paldesk

4.8
(10)

Live chat & omni-channel helpdesk software

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Paldesk is a live chat and omni-channel helpdesk solution for customer service and sales teams which allows users to track and manage interactions with customers from one central dashboard. A Paldesk widget can be embedded into the company website to provide online, instant support to clients.

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Leena AI logo

Leena AI

4.5
(13)

AI-enabled employee engagement and helpdesk platform

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Leena AI is an employee experience software, which helps businesses engage with staff members using conversational artificial intelligence (AI) technology, net promoter score (NPS) or pulse surveys, and more. Organizations can inform employees about announcements or events via bulk notifications.

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UVdesk logo

UVdesk

4.4
(15)

Open Source & SaaS based helpdesk for eCommerce merchants

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UVdesk offers both Open Source and SaaS-based helpdesk solution also built using Standard Symfony/PHP component.

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Helpshift logo

Helpshift

3.9
(28)

Digital customer service platform and ticketing system

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Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

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Inbenta logo

Inbenta

4.6
(11)

A Conversational AI Platform that Reduces Support Requests

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Inbenta's Conversational AI Platform automates communications 24/7 and helps reduce incoming support requests providing up to a 90% self-service rate.

Its unique NLP technology powers 4 modules that help brands offer 360º conversational experiences across channels and boost agents performance.

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Loop Email logo

Loop Email

4.6
(11)

An all-in-one team inbox

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Loop Email is an all-in-one team inbox, which simplifies and organizes incoming work communication into one inbox.

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Virima logo

Virima

4.6
(11)

Intelligent CMDB automation and complete IT asset management

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Virima is a SaaS platform for businesses to manage IT operations and report potential challenges. It provides IT insights for decision-making through automated infrastructure discoveries and service mapping. The platform is designed to help companies simplify IT operations and systems management.

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Unifize logo

Unifize

4.7
(10)

Collaboration software

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Unifize is a cloud-based collaboration software that helps bring people, processes and data into one collaborative platform that looks and feels like a simple chat app. Infinitely configurable to processes using a drag-and-drop builder.

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Deepser logo

Deepser

4.5
(12)

IT service desk, ticketing, and asset management software

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It allows you to efficiently manage customer support, optimizing the use of company resources and saving time. Easily measure service data, check performance with reports and dashboards, respect KPIs and improve customer satisfaction. The software is intuitive and simple to customize.

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ngDesk logo

ngDesk

4.5
(12)

Ticket management for customer service and support teams

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ngDesk is a cloud-based customer service solution, which assists customer support teams with ticket management and query resolution. Key features include forms management, collaboration, chatbot creation, rule-based workflows, knowledge base management, and multi-channel communication.

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Initiative CRM logo

Initiative CRM

4.9
(8)

CRM for B2B companies

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Initiative CRM is a CRM for B2B that includes shared agenda, opportunity tracking, quotes, invoices, complaints in one tool.

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YDEA logo

YDEA

4.4
(12)

Italian CRM tool to handle customer service operations

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All-In-One CLOUD Suite to manage entire Support Department: - Tickets and Incidents, Reports and sign from mobile - Asset Management - Planning and Map to show ticket locations - Contracs: rent and pay-per-page printers and MFPs, prepaid scaled contract, recurring billing - Customer Portal and FAQs

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BeInContact logo

BeInContact

4.3
(13)

Your Omnichannel Cloud Contact Center Solution

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BeInContact helps companies of various sectors and sizes increase the loyalty of their customers, improving their Customer Experience and speeding up Sales processes.

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