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Help Desk Software - Page 7
Last updated: Oct 11th 2024
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386 software options
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ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing
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CloudBlue supports the entire business lifecycle, from lead generation to contract renewal. It is designed specifically for software and services businesses, automating business functions in a single platform available on the cloud. It includes integrated time tracking systems and automated billing
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Merca is a digital collaborative tool to monitor employees' skills, trainings, and assignments to the different production positions. The data collected allows the supporting functions to have a global view of their production sites. Merca is a digital collaborative tool that monitors your employees’ skills, trainings and assignments to the different production positions. With our data collection tool, think of Merca as a window into your factory from the field.
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A Trello Power-up that connects your customers and employees to your support, IT & business teams by creating Trello cards via online forms and emails.
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Grasp's cloud application for customer support empowers online retailers and other small businesses to respond to customer questions faster and better than ever. One team inbox for customer chats, emails and social media posts. Boost your customer service with Grasp
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CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done fa
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Labidesk is a complete and fully integrated customer support software. With live chat, a ticketing system, a knowledge base, and a help widget, professionals can provide personalized assistance to your customers and sell them the right product at the right time.
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UVdesk from Webkul is cloud-based help desk also proud to release Open Source Helpdesk for eCommerce businesses to provide better support experience to their customers
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ISM is a ITIL cloud-based IT service management tool for including Help Desk, ITAM, and Knowledge Management.
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MyAlice is a support and sales automation platform designed for growing eCommerce and DTC brands. It helps businesses increase sales and engagement by delivering personalized messages at key moments throughout the customer journey, such as order notifications, cart recovery, and more. MyAlice centralizes interactions across various messaging channels like WhatsApp, Instagram, and Facebook, allowing businesses to build long-lasting customer relationships.
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Next4biz CSM is a comprehensive cloud-based customer service management software with an omnichannel approach. It offers customizable self-service knowledge base, live chat, automated workflows, and advanced reporting capabilities. It enables organizations to provide excellent customer experience.
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SoftBCom Help Desk is designed to help businesses streamline ticketing, process automation, and reporting operations with the intention to save time and improve customer service quality.
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XEOX software is a cloud-based remote monitoring and management system for MS Windows IT infrastructures. It allows admins to centralize monitoring and management of company-wide inventory and software. Key features include CMDB, network management, software delivery, task automation, and reporting.
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ProProfs Help Desk is an all-in-one help desk solution that streamlines the entire customer support process. Businesses can manage all customer-facing inboxes on one platform, track tickets from start to finish, collaborate with agents on tickets, and resolve complaints and issues.
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Users also considered
Manufacturing leaders rely on Poka to improve the knowledge, performance and productivity of their factory workers.
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Genuity IT Admin Suite is a cloud-based platform which helps businesses generate actionable insights and streamline process workflows for IT departments. Key features include ticket management, network monitoring, asset performance tracking, and spend analysis.
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Kaseya BMS is a business management solution designed to help IT Departments & MSPs manage projects, inventory, CRM, time, expense, billing and more with ease
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InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization.
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Desk365 is a cloud-based helpdesk solution and conversational ticketing system for the Microsoft 365 workplace that helps businesses deliver customer service using Microsoft Teams, Email, and more. Some of its key features include creating tickets within Microsoft Teams, applying advanced workflow automation, and customizing ticket fields.
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Total Support HelpDesk software for Customer Service and Helpdesk with built-in customizable contacts database. Call Tracking, Priority Escalation, Activity Dashboard, Built-in Email Service, Hot Tips Knowledgebase, Known Issues Database, and more...
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Rankmi is the leading 360º software for the automation of human capital processes in Latin America, which offers the most complete, robust and secure all-in-one platform on the continent, covering each of the stages of the collaborators' life cycle.
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Mint Service Desk is a an IT service desk and asset management solution which aids small to large enterprises in monitoring, tracking and exchanging information about resources within the organization as well as with vendors.
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Users also considered
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