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Best Help Desk Software - Page 5

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HEINZELMANN logo

HEINZELMANN

(0)

Issue tracking software for the IT sector

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HEINZELMANN is an issue tracking software designed to help businesses track computer hardware and software inventories, licenses, and orders. Administrators can capture, maintain, and administer critical information about assets such as health status in real-time.

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HelpCenter logo

HelpCenter

(0)

Helpdesk software

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HelpCenter is a cloud-based helpdesk software used by thousands of businesses worldwide to manage their customer support, live chats and FAQs.

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RegitWise Help Desk logo

RegitWise Help Desk

(0)

Online customer support software

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RegitWise Help Desk is an easy-to-use customer support software, which can be used as an ITIL tool. Install on prem or SaaS. With RegitWise shop module, your employees can easily order products and have them approved by their superiors.

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Sunrise ITSM logo

Sunrise ITSM

(0)

IT service management system to handle incidents & resources

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Sunrise IT Service Management (ITSM) is designed to help businesses streamline IT operations, resource planning, and customer support functions. It enables IT support analysts to log, track, and resolve customer queries, automate common request processes, and gain visibility into work queues.

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Support.cc logo

Support.cc

(0)

provide best customer service

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Support.cc is a powerful software designed to provide a faster and better experience for your customers. It automates the Omnichannel customer experience and will help you increase customer retention and sales.

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VisionReply logo

VisionReply

(0)

Help desk solution for enhancing customer support

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VisionReply is a cloud-based help desk solution designed to help businesses automate processes for resolving customer support tickets. Agents can manage incoming requests and queries from customers through email, phone, chat, and forms.

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Remote Support logo

Remote Support

4.6
(1.8K)

Secure remote access software

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BeyondTrust Remote Support enables help desk teams to quickly and securely access and fix any remote device, running any platform, located anywhere in the world through one solution.

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SolarWinds Service Desk logo

SolarWinds Service Desk

4.6
(528)

IT Service Desk & Asset Management Software

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Manage and prioritize service requests in one place with the SolarWinds Service Desk, and continuously improve how IT supports strategic business needs.

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Apptivo logo

Apptivo

4.4
(632)

CRM for managing customer accounts

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Apptivo is a customer relationship management app that allows businesses to create and manage customer accounts with information such as contact info, website, annual revenue‚ address‚ number of employees‚ & more. Accounts can be associated with other records such as Contacts or Opportunities.

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Spiceworks logo

Spiceworks

4.4
(510)

Server and website monitoring software

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Keep track of everything that’s happening on your network – from when a user installs a piece of software they shouldn’t have, to when your printer’s toner level gets low! Spiceworks lets you monitor and receive alerts on all the network happenings you care about most!

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Supremo Remote Desktop  logo

Supremo Remote Desktop

4.7
(244)

Remote assistance, IT professionals, System administrators

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SupRemo helps private and companies to connect with remote devices or servers to manage applications and provide support. The white-label capabilities let professionals personalize the interface using custom logos, company details and themes to establish brand identity with clients.

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HelpCrunch logo

HelpCrunch

4.8
(175)

Customer Communication tool for Support, Marketing & Sales

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HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales.
Increase conversions and sales, improve support, and grow faster with HelpCrunch.
Features:
- Live Chat
- Auto Messages
- Email Marketing
- Help Desk
- Knowledge Base
- Popups
Try HelpCrunch Free!

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Help Scout logo

Help Scout

4.7
(181)

Web-based help desk designed for better customer experience

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Help Scout automates help desk activity with workflows, unlimited email inboxes, collision detection, knowledge base creation, customer profiles, and more.

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Deskero logo

Deskero

4.7
(109)

Customizable help desk & ticketing system

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Deskero adds a social element to multichannel help desks, helping to manage requests from all social media platforms as well as email, chat, website, & more.

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GoToAssist logo

GoToAssist

4.5
(145)

Remote support software

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GoToAssist is a remote support software that offers solutions for both SMBs as well as enterprises looking to provide advanced remote service levels. The software is used by IT managers, IT consultants, software consultants, MSPs and IT customer support reps to access and control devices remotely.

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ManageEngine ServiceDesk Plus logo

ManageEngine ServiceDesk Plus

4.3
(167)

Cloud IT Help Desk Software

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ServiceDesk Plus helps to automate IT help desk processes such as knowledge base, SLAs, self-service, and reports. With optional asset & project management.

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Gorgias logo

Gorgias

4.7
(90)

Help desk and customer service solution

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The ONLY help desk & ticketing app specifically DESIGNED FOR SHOPIFY (integrates with Magento & BigCommerce too). Centralize your helpdesk by connecting all channels in one place - email, live chat, phone, Facebook, Instagram & more. Cut support times by 43% with the #1-rated helpdesk on Shopify.

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ServiceNow logo

ServiceNow

4.5
(114)

Enterprise IT service cloud solutions

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ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance.

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UJET logo

UJET

4.5
(113)

Customer interaction & support platform with CRM integration

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UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps.

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Zingtree logo

Zingtree

4.4
(94)

Build interactive decision trees that guide your teams.

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Build question & answer style troubleshooters for fewer tickets and customer self-help

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SherpaDesk logo

SherpaDesk

4.8
(58)

A support soution to help track time and manage projects

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Receive, resolve and report on all customer requests. SherpaDesk's mobile is the perfect solution for any business that have techs who work in the field

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Re:amaze logo

Re:amaze

4.8
(51)

Support, engage, and convert customers on a single platform.

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Consolidated helpdesk for chat, email, social media (Facebook, Messenger, Twitter, Instagram), and mobile SMS/MMS. Team inboxes. Team workflows.

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Giva logo

Giva

4.9
(44)

Cloud based help desk software for businesses of all sizes

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Intuitive and easy-to-use. Deploy in just days, train in 1 hour. Robust, fast & painless reporting for higher quality decision making. Quickly measure team productivity, responsiveness and customer satisfaction. We offer all our modules with full functionality in a simple product bundle.

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Gladly logo

Gladly

4.9
(45)

Gladly is a Cloud-based customer service platform

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Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single interface

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Kayako logo

Kayako

4.0
(161)

Unified customer service platform

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Kayako - Help Desk and Ticketing Software made personal and simple with a unified customer service platform that helps you build closer relationships.

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