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Best Help Desk Software - Page 6

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DeskPRO logo

DeskPRO

4.6
(35)

Customer service software you can depend on

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Helpdesk software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise.

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Track-It! logo

Track-It!

4.1
(71)

Help desk and asset management

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Track-It! is a help desk software and asset management application designed to help small to medium sized companies automate and streamline their Help Desk and Asset Management operations. . Track-It! integrates with key areas of your business model so you can manage multiple business operations and support processes all at once from the one centralized system.

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Vision Helpdesk logo

Vision Helpdesk

4.7
(31)

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

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Multi Channel Help Desk Ticketing Software, Staff Collaboration, Task management, Ticket billing, Gamification, Workflow, SLA, Escalation, Macros and more..

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C-Desk logo

C-Desk

4.7
(27)

Cloud-based help desk software for customer support teams

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C-Desk is a cloud-based help desk software that provides businesses with tools to manage service requests and facilitate communication across teams. Administrators can create multiple service categories, assign them to specific employees or departments & receive notifications about overriding SLAs.

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osTicket logo

osTicket

4.3
(45)

Customer support ticket system

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osTicket is an open source customer support ticket management software. The application enables you to gather all incoming enquirers from email, web forms and phone calls into one platform. You can then filter tickets and route them to the right agent. You use the auto-assigner and auto-responder to set repeated workflows and actions for certain ticket types. The free customer support app also offers a customer self-service portal and dashboard reports.

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PROMYS logo

PROMYS

4.7
(28)

Cloud-based CRM, Help Desk, and PSA software.

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E-mail ticketing, portal, RMM integration ensure that details about customer support contracts, SLA's and customer assets are at your technicians’ finger tips.

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SeamlessDesk logo

SeamlessDesk

4.6
(30)

Simple. Affordable. Service Desk Software.

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Service Desk Software, Asset Management, Help Desk Software, Ticketing Software, IT Software

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HelpSpace logo

HelpSpace

4.9
(22)

Customer service support software.

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HelpSpace is a cloud-based customer support solution specifically built to provide support to teams and companies. To get a competitive edge in the market, the software provides users with features such as an intuitive interface, team inboxes, self-service sites, and multiple inbound channels.

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Kustomer logo

Kustomer

4.5
(35)

Modern Customer Service Software For Customer-First Brands

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Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

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Jitbit Helpdesk logo

Jitbit Helpdesk

4.6
(29)

Helpdesk ticketing system software

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JitBit provides helpdesk ticketing system for freelancers, startups, and small businesses, as well as large enterprises. The app allows you to manage and track all incoming support request emails and their associated tickets, automating tasks and organizing tickets into categories.

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VobeSoft logo

VobeSoft

4.9
(21)

No-code Business Software

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VobeSoft is a business software solution that configures a cloud database into business solutions without coding. Companies can use a pre-defined template or build custom enterprise applications.

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ThriveDesk logo

ThriveDesk

4.7
(24)

Customer experience software for small businesses

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ThriveDesk is a live chat software designed to help small businesses manage real-time customer communications across channels. Key features include shared inbox, knowledge base, customer relationship management, tagging, private notes, and reporting.

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Oracle B2C Service logo

Oracle B2C Service

4.5
(31)

Multi-channel contact center

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Manage the customer experience from end-to-end across multiple channels, unifying contextual data and knowledge.

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ChannelReply logo

ChannelReply

4.9
(17)

Connecting your marketplaces with your favorite helpdesk.

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Customer service tool that connects marketplaces like eBay, Amazon, Shopify, Walmart, and Back Market to your favorite helpdesk, including Zendesk, Gorgias, Freshdesk, Help Scout, and Re:amaze.

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Wix Answers logo

Wix Answers

4.6
(24)

The only platform with all support channels in one place.

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The next-gen help desk solution, ready right out-out-of-the-box, with all the tools to deliver great customer care. Agents support customers from a single workspace, enabling efficiencies across all channels. Developed for growing businesses, Answers optimizes day-to-day CS environments.

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Simplisys Service Desk logo

Simplisys Service Desk

4.9
(16)

Help Desk, ITSM, service, and support management for SMBs

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Simplisys Service Desk is an IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests.

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Oracle Cloud HCM logo

Oracle Cloud HCM

3.9
(58)

This is Work Made Human

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Oracle HCM Cloud is a suite of human capital management applications that help find and retain talent including HR, benefits, payroll, & performance management

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Zigaflow logo

Zigaflow

4.9
(15)

Workflow automation solution for quotation management

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Zigaflow is a workflow automation solution which helps businesses manage processes related to the creation of quotes, live orders, purchase orders, delivery notes, invoices, & more. Its automation functionality enables managers to generate jobs, change statuses, & send update emails to stakeholders.

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CloudCall logo

CloudCall

4.1
(36)

Advanced, cloud-based computer telephony integration

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Combine the power of your CRM and the advanced functionality of a integrated VoIP telephone system, or to your existing phone system to increase efficiency.

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Mi4biz logo

Mi4biz

4.7
(17)

End-to-end omnichannel customer experience management

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Mi4biz is a cloud-based, end-to-end issue management solution which offers omni-channel communication, escalation, automated workflows & advanced reporting capabilities. The platform allows users to create issue-specific workflows, assign tasks, track performance, identify route causes, and more.

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Genesys DX logo

Genesys DX

4.4
(26)

AI-powered customer engagement platform

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Genesys DX (formerly Bold360) is the ultimate AI-powered engagement platform helping companies build and nurture customer relationships while delivering better experiences for both customers and the employees serving them.

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SupportBee logo

SupportBee

4.4
(26)

Customer support help desk software

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Lasting relationships are built on meaningful conversations, one at a time. SupportBee is designed to facilitate such conversations. We provide you with the right tools to craft personalized replies.

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Motadata ServiceOps logo

Motadata ServiceOps

4.3
(28)

IT service management platform to adopt digital changes

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Motadata ServiceOps is an ITSM platform that can streamline business processes and provide complete enterprise service management.

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Faveo Helpdesk logo

Faveo Helpdesk

4.6
(20)

Faveo Helpdesk helps simplify the customer support process

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Faveo Helpdesk has served various clients across the globe to track and manage customer support. It helps your team stay organized. Faveo is integrated with email, phone, chat, social media (Facebook, Twitter), and many third-party applications. It is easy to install, easy to use, and cost-effective.

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Casengo logo

Casengo

4.6
(19)

Customer Support Software for Live Chat, Email and Twitter

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Casengo is a multichannel customer support tool with a built-in helpdesk ticketing system, knowledgebase, live chat, customer history & email management.

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