getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

ITSM Software with CMDB (2026) - Page 2

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

42 software options

Virima logo

Intelligent CMDB automation and complete IT asset management

learn more
Virima is a SaaS platform for businesses to manage IT operations and report potential challenges. It provides IT insights for decision-making through automated infrastructure discoveries and service mapping. The platform is designed to help companies simplify IT operations and systems management.

Read more about Virima

Users also considered
ky2help logo

IT service management software

learn more
ky2help® Service Management is the all-in-one solution for company-wide service processes. Both as an IT ticketing solution and for the digitalization of non-IT processes, it improves quality across service processes. The standard software is Serview certified and offers ITIL processes out-of-the-box.

Read more about ky2help

Users also considered
Efecte IT Service Management logo

IT service management software

learn more
Efecte is an IT service management software designed to help businesses of all sizes manage and track utilization of IT related services within the organization.

Read more about Efecte IT Service Management

Users also considered
Rexpondo logo

Ticketing and ITSM software solution.

learn more
Rexpondo is a modern Help Desk ticketing and IT Service Management (ITSM) solution designed using ITIL best practice, that help organizations to focus on efficiency and effectiveness. More than just a Help Desk, Rexpondo is a true service desk solution available in Cloud as well as On Premise.

Read more about Rexpondo

Users also considered
C2 logo

The ultimate ITSM platform

learn more
C2 ITSM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.

Read more about C2

Users also considered
Siit logo

The employee help desk for people-centric companies

learn more
Siit empowers HR and IT teams to establish meaningful and enduring connections with their employees. With its dedicated internal help desk, it is now possible to provide exceptional employee service experiences.

Read more about Siit

Users also considered
SmartITSM logo

Cloud-based IT service management and help desk software

learn more
SmartITSM is a cloud-based help desk software that helps businesses handle ticketing processes, update calendar overviews, and create service catalogs on a unified platform.

Read more about SmartITSM

Users also considered
Sunrise ITSM logo

Revolutionise your ITSM with our service desk software.

learn more
With over 30 years of experience, our 30+ configurable modules include incident management, a knowledge hub, a self-service portal, enabling you to tailor your service management precisely.

Read more about Sunrise ITSM

Users also considered
Ivanti Neurons for ITSM logo

Modernize service delivery for IT and beyond.

learn more
With Ivanti® Neurons for ITSM, you gain a proven,
robust IT service management solution that transforms
help desks and support teams into strategic business
enablers.

Read more about Ivanti Neurons for ITSM

Users also considered
Neoforce logo

Streamline Teamwork & Customer Service with Neoforce

learn more
Neoforce is a versatile platform available both in the cloud and on-premise. It provides a suite of flexible modules like ITSM, FMIS, asset and contract management, CRM, and a customizable client portal. Accessible on any device, Neoforce streamlines cooperation and delivers exceptional service.

Read more about Neoforce

Users also considered
IncidentMonitor logo

Service desk software with self-service web portal support

learn more
IncidentMonitor is an on-premise or cloud-based help and service desk solution, delivering process management, support ticketing and self-service web portals

Read more about IncidentMonitor

Users also considered
ManageEngine ServiceDesk Plus MSP logo

Web-based IT service management software

learn more
ManageEngine ServiceDesk Plus MSP is a web-based IT service management software designed to help businesses handle help desk, reporting, service catalogs, asset tracking, and other operations from within a unified platform.

Read more about ManageEngine ServiceDesk Plus MSP

Users also considered
Alemba Service Manager logo

ASM automates your ITSM with a no code workflow engine

learn more
Alemba Service Manager's ITSM platform automates and streamlines IT service delivery, offering incident management, a service catalog, and analytics to enhance efficiency, user satisfaction, and align IT operations with business objectives.

Read more about Alemba Service Manager

Users also considered
DiliGenie logo

Power Your IT Projects with DiliGenie’s Smart Tools!

learn more
DiliGenie’s IT Service Management (ITSM) platform streamlines IT operations with a centralized service desk and automated workflows. It improves incident, change, and problem management, enhances service delivery, and offers real-time insights to optimize IT services efficiently.

Read more about DiliGenie

Users also considered
ServiceTonic logo

ServiceTonic targets small and medium size enterprises

learn more
ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

Read more about ServiceTonic

Users also considered
HEINZELMANN logo

Issue tracking software for the IT sector

learn more
HEINZELMANN is an issue tracking software designed to help businesses track computer hardware and software inventories, licenses, and orders. Administrators can capture, maintain, and administer critical information about assets such as health status in real-time.

Read more about HEINZELMANN

Users also considered
TACO logo
(0)

Auditing Policy Monitoring Tool

learn more
TACO can apply auditing policies to your organisation’s overall infrastructure environment. TACO covers compliance frameworks like CIS, POPI and GDPR, to name a few.

Read more about TACO

Users also considered