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ITSM
Non profits

Top Rated ITSM Software with Non profits - Page 8

Last updated: May 2026

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Audit Trail

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Sponsored

tbXMS

(0)

Unified network management and automation platform

tbXMS is an enterprise grade network monitoring and network management platform. The goal is to be a truly distributed, scalable management application platform for all aspects of the FCAPS network management model.

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tbITSM

(0)

Cloud-based IT service management and helpdesk tool

tbITSM is a cloud-based IT service management (ITSM) software that helps businesses in IT, travel and leisure, finance, retail, manufacturing, and other industries streamline help desk operations and optimize IT services. It lets staff members utilize the information technology infrastructure library (ITIL) framework to review, define, and manage the overall ITSM processes.

Read more about tbITSM

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TACO

(0)

Auditing Policy Monitoring Tool

TACO can apply auditing policies to your organisation’s overall infrastructure environment. TACO covers compliance frameworks like CIS, POPI and GDPR, to name a few.

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K inventory

(0)

Cloud and mobile-based inventory management software

K inventory is an online software and mobile app of inventory management, created for all types of companies. It improves the reliability of your assets' tracking.

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PC-Duo

(0)

PC-Duo: fast, secure and centrally managed remote control.

PC-Duo provides fast and reliable PC-to-PC remote control and remote access over LAN/WAN and internet connections.

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ServiceTeam ITSM

(0)

Microsoft-centric ITSM software

Infused with the same technology as the Microsoft ecosystem you depend on, ServiceTeam ITSM is native to the Microsoft Power Platform and Dynamics 365.

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CommandLink SD-WAN

(0)

Network mamagement platform

CommandLink SD-WAN delivers seamless multi-wan connectivity for all locations, integrating security and improving cloud application performance. The UTM/NGFW integration offers direct access to the internet for every location, avoiding high latency traffic through carrier gateways.

Read more about CommandLink SD-WAN

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OpenText Service Management

(0)

IT service management and ticketing solution

Service Management Automation X (SMAX) is an IT Service Management (ITSM) software that provides an integrated, intelligent, and role-based service experience for employees. SMAX comes with advanced features such as AI and automation, codeless configuration, and a no-wait self-service portal that provides a consumer-like service experience.

Read more about OpenText Service Management

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HCL BigFix Service Management

(0)

AI-Powered Service Management. Insightful. Intelligent.

IT Service Management (ITSM) tools are essential for enterprises to manage and deliver streamlined IT services to their employees and customers. ITSM tools can also be leveraged beyond IT teams by departments like HR and facilities to handle their workflows.

Read more about HCL BigFix Service Management

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KIX

(0)

Cloud-based ITSM software

KIX is a service management software solution for IT service management (ITSM) and technical customer service. It offers features tailored for organizations of all sizes, from SMEs to large enterprises in the public and private sectors.

Read more about KIX

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Maestro

(0)

Business intelligence platform to collect & analyze data

Maestro Intelligence Hub is a cloud-based platform designed to help small to midsize organizations connect the frontend and backend applications such as ERP, CRM, accounting, or POS to streamline and evaluate operational processes.

Read more about Maestro

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Tuva IT

(0)

An AI Assistant to automate your IT Service Management

Choose Tuva IT to automate your IT Helpdesk and IT Service Management without Human Intervention & make it easy for your Customers & Employees to get what they need.

Read more about Tuva IT

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NITRO Help Desk

5.0

(2)

5

2

4

0

3

0

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-Powered IT Help Desk Built Natively in Your M365.

A comprehensive service desk solution built directly inside your M365 tenant. Enforce ITIL workflows, manage hardware/software assets, and deploy multi-stage manager approval tracks securely without third-party cloud risks. Includes flat-rate pricing for unlimited technicians.

Read more about NITRO Help Desk

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Serviceware Processes

(0)

ITSM Software, Helpdesk & Service Desk for IT Organizations

Serviceware offers intelligent solutions for digitizing and automating service processes and enabling companies to optimize their service costs. Key features include a service-catalogue, self-service portal, configuration and knowledge base management and process control.

Read more about Serviceware Processes

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etrack1

(0)

For customer centres with passionate customer service manage

etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

Read more about etrack1

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