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Top Rated ITSM Software with Non profits - Page 3

Last updated: October 2026

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204 software options

Syncro logo

Unified IT Management. Built for Security.

Syncro is a fully integrated RMM, PSA, and Microsoft 365 management platform for MSPs and IT teams.

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24Cevent logo

On-call incident response when alerts are not enough

24Cevent complements ITSM processes by focusing on rapid on-call response when incidents require immediate action. While ITSM tools manage tickets, 24Cevent ensures alerts are acknowledged and escalated during incidents that cannot wait.

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Siit logo

The employee help desk for people-centric companies

Siit empowers HR and IT teams to establish meaningful and enduring connections with their employees. With its dedicated internal help desk, it is now possible to provide exceptional employee service experiences.

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monday service logo

Customer support and service solution

monday service is a service platform that helps organizations deliver exceptional support experiences. The platform caters to various service teams, including IT, customer service, and HR. At the core of Monday service are powerful AI automations that enable businesses to streamline critical service processes. The platform automatically classifies incoming tickets by type, urgency, sentiment, and department, enabling agents to focus on the most pressing issues.

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Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

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Starhive logo

We centralise asset data to for smarter decisions with AI

Starhive centralises asset data to enable smarter decision making, greater visibility, and AI analytics. Made in Sweden.

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OnPage Incident Management System logo

Never miss a critical alert.

With its distinctive alert-until-read technology, OnPage is the top Secure Incident Management System on the market.

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Neoforce logo

Streamline Teamwork & Customer Service with Neoforce

Neoforce is a versatile platform available both in the cloud and on-premise. It provides a suite of flexible modules like ITSM, FMIS, asset and contract management, CRM, and a customizable client portal. Accessible on any device, Neoforce streamlines cooperation and delivers exceptional service.

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Rexpondo logo

Ticketing and ITSM software solution.

Rexpondo is a modern Help Desk ticketing and IT Service Management (ITSM) solution designed using ITIL best practice, that help organizations to focus on efficiency and effectiveness. More than just a Help Desk, Rexpondo is a true service desk solution available in Cloud as well as On Premise.

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Rezolve AI logo

Agentic AI for enterprise IT, HR, and FinOps automation

Rezolve.ai is an enterprise Agentic AI platform that helps organizations automate service operations and employee support. It enables conversational support in Microsoft Teams and Slack, automates workflows, and improves access to enterprise knowledge.

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ALVAO Asset Management logo

IT Asset Management Software for Microsoft 365

ALVAO IT Asset Management (ITAM) gives organizations full lifecycle visibility and control of IT hardware and software, cutting down manual work with an intuitive tree-structured interface.

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Bonder logo

Instant Support

Bonder is a web-based after-sales/customer support solution that helps your customers, partners and employees where it matters most: at the product.

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IBM SevOne logo

Cloud-based network performance management solution

The solution is designed to work with all network technologies and protocols, including IP/MPLS, Ethernet and FCoE. It provides visibility into end-to-end application performance for real-time troubleshooting.

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Uniqkey logo

More than Just a Business Password Manager

Uniqkey is Europe’s leading password and access manager. It simplifies employee security while empowering companies with enhanced control over their cloud infrastructure, access security, and employee management.

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i-doit logo

IT documentation and CMDB solution

i-doit is a cloud-based-based open-source IT documentation and configuration management database (CMDB) software. With i-doit, users can document and manage their IT systems via a unified portal.

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PagerDuty logo

Cloud-based AI-first incident operations platform

Cloud-based AI-first operations platform for detecting, responding to, and resolving incidents across teams.

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Infraon ITSM logo

ITSM software

Infraon ITSM, a pink elephant-certified platform, helps businesses streamline and expedite the IT service management lifecycle. It offers a proprietary AI bot that intelligently addresses user queries and requests, resembling human interaction and simultaneously acts as a real-time knowledge base.

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Tikit by Cireson logo

Tikit by Cireson - AI-based service desk solution

Tikit is our next-generation AI-powered Microsoft Service Desk, purpose-built for the evolving needs of our cloud-focused customers. Designed from the ground up for the Microsoft ecosystem, Tikit delivers a modern, seamless support experience aligned with the future of IT service management.

Read more about Tikit by Cireson

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Deskpro logo

Customer service software you can depend on

ITSM software you can depend on, with ticketing for email, live chat and voice. Available on cloud and on-premise.

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Consol CM/Helpdesk logo

Software for managing IT helpdesk and support operations

Consol CM/Helpdesk is a cloud-based solution designed to help businesses of all sizes manage IT helpdesk and support operations via a unified portal. The platform enables organizations to resolve inquiries and issues, track changes, map processes and establish custom workflows.

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NITRO Help Desk for IT logo

Microsoft-Native IT Ticketing Made Simple

NITRO Help Desk for IT automates ticket routing, approvals, and escalations within Microsoft 365, Teams, and SharePoint, with Teams integration, optional NITRO Copilot AI, and flat-rate pricing.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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Efecte IT Service Management logo

IT service management software

Efecte is an IT service management software designed to help businesses of all sizes manage and track utilization of IT related services within the organization.

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Pipefy logo

Cloud-based no-code workflow automation for enterprises

Cloud-based, no-code process orchestration platform for mid-market and enterprise teams, featuring AI agents, workflow automation, and.

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YOUZER logo

IT and SaaS account management & monitoring

Youzer is an online software that helps companies to manage the IT accounts and assets of their employees

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