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ITSM Software for Non Profit (2026) - Page 2

Last updated: April 2026

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190 software options

Engaige logo

Engaige

AI-powered seamless customer support

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Engaige is a revolutionary AI-powered customer experience platform designed to supercharge your support team. It automates complex customer service cases, reducing costs by up to 80% and increasing customer satisfaction. Engaige's AI Agent Assist feature makes human agents twice as efficient by providing relevant content and recommendations, while the Solve & Support module fully automates ticket resolution to deliver instant support.

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SapphireIMS logo

SapphireIMS

Cloud-based and on-premise IT service management suite

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SapphireIMS is a cloud-based and on-premise IT service management suite designed to help businesses manage operations across service desks, asset lifecycles, compliance and inventory control, IT automation, and more.

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Tempo Timesheets logo

Tempo Timesheets

Software for managing time tracking in Jira.

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Timesheets by Tempo is a time tracking software in Jira which enables teams to track time online, and collect reliable data for reporting, invoicing, accounting, and more. The app gives users the flexibility to track time on-the-go via iOS and Android smartphone devices.

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Mproof logo

Mproof

SaaS or on-premise ITSM software for MSPs

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Clientele ITSM is an ITSM software for every type of service organization to improve processes & empower customers to be self-sufficient through self-service

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24Cevent logo

24Cevent

On-call incident response when alerts are not enough

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24Cevent complements ITSM processes by focusing on rapid on-call response when incidents require immediate action. While ITSM tools manage tickets, 24Cevent ensures alerts are acknowledged and escalated during incidents that cannot wait.

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BMC Helix ITSM logo

BMC Helix ITSM

IT service and IT asset management software

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BMC Helix ITSM is an IT asset management software that helps businesses manage incidents, create data visualizations, broker releases, and more from within a unified platform. It enables staff members to set up workflow automation to manage the creation, approval, and implementation of multiple change requests.

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TeamDynamix logo

TeamDynamix

IT service management platform

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TeamDynamix ITSM & PPM solutions are designed to provide organizations with the tools and methodology required to streamline IT and enterprise service management processes, procedures, and tasks.

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Bonder logo

Bonder

Instant Support

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Bonder is a web-based after-sales/customer support solution that helps your customers, partners and employees where it matters most: at the product.

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CommandLink ITSM logo

CommandLink ITSM

IT service management tool

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CommandLink ITSM is an all-in-one IT service management tool for SD-WAN, UCaaS, CCaaS, firewalls, and more. It enables customizable workflows, event-driven actions, analytics, ISP services, project management, and dashboards. The platform also provides integrated support, voice and phone system controls, invoice automation, secure SD-WAN, user roles, and SASE configurations, ensuring efficient global network performance management.

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Ceeview logo

Ceeview

Cloud management and monitoring platform

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Ceeview is an all-in-one monitoring tool that gives you a complete overview of your IT Service availability, Application performance, Infrastructure dependencies, Service Level Agreements (SLAs) and cloud spending. With Ceeview, you can avoid or resolve issues before they cause major problems.

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OfficeAmp logo

OfficeAmp

Office operations & issue management software on Slack.

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OfficeAmp is an office operations & issue management software for Slack which provides a central location from which to collect, manage & resolve workplace issues, as well as generally manage all employee requests & questions & office tasks within Slack in real time

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Network Detective Pro logo

Network Detective Pro

Non-intrusive IT assessment solution

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Network Detective is a non-intrusive IT assessment tool. There is no software to install, so it can be used anywhere without leaving a footprint. The low-cost and unlimited license models allow MSPs to manage workflows, onboard new clients, and improve service delivery.

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Syncro logo

Syncro

One platform for IT teams to strengthen security, streamline

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Strengthen security, streamline operations, and scale support with Syncro’s unified IT platform.

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HaloPSA logo

HaloPSA

HaloPSA brings everything an MSP needs into one location.

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HaloPSA is a single, all-inclusive PSA solution, designed for MSPs and service providers. HaloPSA gives you the power to manage your entire business with powerful out-of-the-box functionality. Empower your business with a single all-inclusive cloud platform, designed for your as-a-service business

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Agiloft logo

Agiloft

Cloud-based tool for contract lifecycle management.

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Agiloft offers a cloud-based contract lifecycle management (CLM) system that enhances business efficiency and minimizes risk by streamlining contract procedures. Its Data-first Agreement Platform offers deep insights into contract data, promoting collaborative agreement formation across organizations. Agiloft automates key contract management activities, allowing for the creation of superior contracts more swiftly.

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FixMe.IT logo

FixMe.IT

Remote Support Software That Always Works

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Remote support software designed for delivering on-demand and unattended support from anywhere in the world.

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xMatters logo

xMatters

Actionable IT alerting platform for enterprises

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xMatters is an actionable IT alerting platform that relays data between systems while engaging the right people to resolve incidents faster.

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Forethought logo

Forethought

Empower your support team with AI.

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Forethought is an advanced generative AI agent for customer support, uniquely trained on your data.

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ManageEngine ServiceDesk Plus MSP logo

ManageEngine ServiceDesk Plus MSP

Web-based IT service management software

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ManageEngine ServiceDesk Plus MSP is a web-based IT service management software designed to help businesses handle help desk, reporting, service catalogs, asset tracking, and other operations from within a unified platform.

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ServoDesk logo

ServoDesk

Help Desk, ITSM, Service and Support management for SMBs

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Simplisys ServoDesk is an IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests.

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Cherwell Service Management logo

Cherwell Service Management

Customizable IT service management solution

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Cherwell Service Management is a web-based IT service management system with codeless architecture, ITIL-verified processes, SIAM & MSI functionality, and more

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IBM Maximo Application Suite logo

IBM Maximo Application Suite

Cloud-based asset management

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IBM Maximo® IT delivers integrated IT asset management (ITAM) and IT service management (ITSM) solution in a cloud-based platform, serving as the single point of user support, incident handling, IT and operational technology (OT) asset visibility, and IT change oversight.

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Tesseron logo

Tesseron

work with the flow

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Tesseron ist die Service-Management-Plattform für den Mittelstand – transparent. automatisiert. integriert und made in Germany

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CA Service Desk Manager logo

CA Service Desk Manager

Knowledge base management software for the IT sector

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CA Service Desk Manager is an IT service management software designed to help businesses manage service requests, configurations, incidents, and other desk operations. The platform enables administrators to collaborate with team members on a unified interface.

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TeamViewer ONE logo

TeamViewer ONE

Remote support, remote access & device management software

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TeamViewer streamlines IT service delivery with secure remote support, ensuring swift response to service requests and incidents.

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