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Best ITSM Apps Integrated with Salesforce Sales Cloud

14 software options

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Pricing models


Customer rating



SolarWinds Service Desk

4.6
(520)

IT Service Desk & Asset Management Software

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Integrates with Salesforce Sales Cloud, Google Workspace, Microsoft Azure, …

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Zendesk

4.4
(2.6K)

Service-first CRM company that builds support & sales tools

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Integrates with Salesforce Sales Cloud, monday.com, StackTome, …

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JIRA Service Management

4.4
(275)

The only ITSM solution built on the Jira platform

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Integrates with Salesforce Sales Cloud, Goverlan Reach, Zoho Assist, …

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ConnectWise Manage

4.1
(192)

A PSA Tool Designed To Run Your As-a-Service Business

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Integrates with Salesforce Sales Cloud, Auvik, Xero, …

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Freshservice

4.5
(423)

A complete IT service management (ITSM) tool for business

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Integrates with Salesforce Sales Cloud, Goverlan Reach, Box, …

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Intelligent Service Management

4.4
(24)

Service desk & IT service management

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Integrates with Salesforce Sales Cloud, Zapier, Remote Support

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Freshdesk

4.5
(2.3K)

Online helpdesk system and customer service software

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Integrates with Salesforce Sales Cloud, Auvik, Xero, …

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Salesforce Service Cloud

4.4
(525)

Customer Service & Field Service Management Solutions

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Integrates with Salesforce Sales Cloud, Planyo, Twilio, …

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xMatters

4.5
(136)

Actionable IT alerting platform for enterprises

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Integrates with Salesforce Sales Cloud, Fusion Framework System, Jira, …

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HappyFox Help Desk

4.6
(84)

Helpdesk, customer support software

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Integrates with Salesforce Sales Cloud, Twilio, Google Workspace, …

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Agiloft

4.9
(32)

Agile Contract Management that works the way you do

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Integrates with Salesforce Sales Cloud, Xero, Microsoft Azure, …

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Kayako

4.0
(158)

Unified customer service platform

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Integrates with Salesforce Sales Cloud, Xero, Marketo Engage, …

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Cayzu

5.0
(31)

Cloud Based Ticket Management & Help Desk Software

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Integrates with Salesforce Sales Cloud, Jira, Twitter, …

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Wix Answers

4.6
(21)

The only platform with all support channels in one place.

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Integrates with Salesforce Sales Cloud, Jira, Zapier, …

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