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Live Chat Software with Multi-Channel Marketing (2026) - Page 2

Last updated: April 2026

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57 software options

OnceHub logo

OnceHub

Be where it matters. Bring your A game and sell.

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OnceHub goes all out to capture and qualify new leads and engage them productively while you’re busy with other things. Save yourself time and money with a highly adaptable scheduling solution packed with features you and your prospects will love.

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AIO logo

AIO

Omnichannel marketing and digital communication software

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AIO is an on-premise and cloud-based omnichannel marketing software that helps businesses of all sizes manage digital campaigns and streamline client communication through emails, SMS and more.

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Interakt logo

Interakt

All-in-one WhatsApp Business Platform

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Interakt provides businesses with a scalable infrastructure that they need to expand and grow. It can be easily integrated with Shopify, Instamojo, & other popular e-stores, CRMs, payment gateways, and business apps like WooCommerce, Zoho, Google Sheets, Razorpay, PayU, Pabbly etc., making it the on

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User.com logo

User.com

The engine of growth. An all in one solution for user data.

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Live chat that tells you who you speak with. Communicate personally or send automated messages.

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Chatfuel logo

Chatfuel

Build your bot now, no coding required.

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Chatfuel is the leading chatbot platform for Messenger. Increase sales, personalize marketing and automate support, all with Chatfuel. Build your bot now, no coding required.

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Richpanel logo

Richpanel

Ecommerce Customer Service Helpdesk and CRM

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Modern customer support solutions for ecommerce stores. Deep integration with Shopify, Magento, WooCommerce. One platform for all support channels - Email, Live Chat, Facebook, Instagram, WhatsApp & Phone. Instantly resolves 50% issues before reaching agents with guided ecommerce self-service.

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Drift logo

Drift

Live chat & in-app messaging for sales & marketing

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Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools

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inconnect logo

inconnect

Make Contact. Do Business.

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inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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Howazit logo

Howazit

Howazit collects feedback from customers and acts upon it.

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Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.

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EngageBay CRM logo

EngageBay CRM

Integrated sales & marketing software for growing teams

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AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.

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Crisp logo

Crisp

All-in-one multi-channel solution for customer messaging

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More than Live Chat, companies have now to face with multi-channel customers support so Live Chat is not enought anymore. By using Crisp, companies can enjoy an all-in-one multi-channel customers relationship platform that will help them better scale their communication.

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Zenvia logo

Zenvia

AI for customer service to sell more and serve better

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Create fully functional chatbots in just a few clicks, with automatic implementation using generative AI, and enable integration with other systems to enhance customer service and conversational experience.

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Watermelon logo

Watermelon

AI Agents for scalable, human-led customer conversations

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AI Agents that automate customer conversations, hand over to humans when needed, and work seamlessly with your existing tools.

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TruChat logo

TruChat

Natural language processing powered chatbot + live chat

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TruChat is an AI powered chatbot & live chat platform that lets users build multichannel conversational marketing chatbot solutions easily without any coding, as well as control customer conversations across all major messenger platforms, company mobile app, and websites with a single system

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AskHandle logo

AskHandle

(0)

Personalized AI Support made simple

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AskHandle is a personalized AI support system that utilizes advanced generative AI and natural language processing (NLP). It offers a codeless retrieval augmented generation (RAG) solution, allowing businesses to automate and optimize their customer support seamlessly.

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Zence Commerce logo

Zence Commerce

(0)

Digital commerce solution for optimizing shopping via chat

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Zence Commerce enables businesses to recover abandoned carts through automated reminders and offers seamless shopping experiences via WhatsApp. The platform features real-time customer support, personalized interactions based on customer preferences, and a reward system that provides redeemable points when customers achieve brand milestones.

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LiveHelpNow logo

LiveHelpNow

Help desk and live chat solution for customer service

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LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more.

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insmartbot logo

insmartbot

Serve your customers on all channels with AI.

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Apply cognitive technology to customer service processes. Provide decisive communication channels simultaneously and independently 24/7 at each point of contact, wherever your customers are.

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Froged logo

Froged

THE one tool for onboarding, engagement & customer support

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FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle from onboarding and engagement to proactive customer support.

Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

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Bitrix24 logo

Bitrix24

All in one business management workspace

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100% FREE live chat and contact center software used by over 12 million companies. Also comes with free CRM and email marketing.

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Acobot logo

Acobot

Self-learning conversational AI for lead nurture on websites

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With an Acobot live chat robot you can answer customer questions instantly, with a human touch and turn them into paying customers like never before. Acobot is fully automated. It works 24 hours a day, seven days a week, even when you go to the beach.

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BotPenguin logo

BotPenguin

AI agent builder to automate sales, support, & engagement.

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AI-powered agent builder to automate sales, support, & engagement across 6+ channels, including WhatsApp, Instagram, Website, and more

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Generative Studio X logo

Generative Studio X

Deliver conversational experiences at enterprise scale.

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The 3rd generation of an award-winning no-code platform for hyper-automating conversational applications and workflows that operate over any channel and are powered by the latest AI.

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Indigitall logo

Indigitall

Multi-channel marketing software to send push notifications

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Indigitall is a cloud-based software that helps businesses communicate with customers by creating personalized push notifications with photos and animated GIFs. It enables marketers to segment notifications based on clients' preferences and location.

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Tiledesk logo

Tiledesk

Build AI Agents with drag-and-drop. No code required.

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Tiledesk is an AI Agent platform for support and business automation. Build agents with a drag-and-drop, no-code flow builder and power them with RAG knowledge bases and MCP actions to connect tools. Multichannel, multilingual, open source, with SaaS and self-hosted options.

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