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Comm100 Live Chat Logo
Comm100 Live Chat
4.7
(106)

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Comm100 Live Chat Pricing, Features, Reviews and Alternatives

Comm100 Live Chat product overview

Price starts from

31

/user

Per month

What is Comm100 Live Chat?

Comm100 Live Chat powers real-time, personalized customer engagements when visitors need it most. Via website and mobile app, agents engage more effectively with a choice of powerful tools including screen sharing, auto-translation, routing, and audio and video chat.

Key benefits of using Comm100 Live Chat

• Improve customer satisfaction
• Increase sales conversion
• Cut down support costs
• Improve support efficiency
• Improve customer experience

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Phone Support
Knowledge Base
Email/Help Desk
Chat

Training options

Webinars
In Person
Documentation
Live Online
Videos

Comm100 Live Chat pricing information

Value for money

4.4

/5

106

Starting from

31

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Comm100 Live Chat features

Functionality

4.5

/5

106

Total features

71

6 categories

Most valued features by users

Reporting/Analytics
API
Third-Party Integrations
Activity Dashboard
Chat/Messaging
Customizable Branding
Multi-Channel Communication
Reporting & Statistics

Functionality contenders

Comm100 Live Chat users reviews

Overall Rating

4.7

/5

106

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.14/10
Rating distribution

5

4

3

2

1

79

25

0

1

1

Pros
We enjoy the fact that this software is easy to use and the features are robust. Good API access also helps us to integrate with our current software.
Comm100 is one of the best LiveChat tools, it's stable and reliable and easy to use both for the agents and customers.
It is good, strong connection 24/7, good dictionary and auto correct, good statistic and reports can be loaded, easy to manage operators, no limit of the chat accepted.
Cons
Sometimes the rating data goes missing which makes it hard to keep track. Can lag sometimes which is annoying.
The need for an additional license so that an administrator can access the software while agents are using it is frustrating.
Maybe a notification or summary. Had to figure out what went wrong and found out you guys changed your IP.

Overall rating contenders

Comm100 Live Chat FAQs

Q. What type of pricing plans does Comm100 Live Chat offer?

Comm100 Live Chat has the following pricing plans:
Starting from: $31.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Comm100 Live Chat?

Comm100 Live Chat has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Comm100 Live Chat support?

Comm100 Live Chat supports the following languages:
Bulgarian, Chinese (Simplified), Dutch, English, French, German, Greek, Italian, Japanese, Portuguese, Russian, Spanish, Turkish


Q. Does Comm100 Live Chat support mobile devices?

Comm100 Live Chat supports the following devices:
Android, iPad, iPhone


Q. Does Comm100 Live Chat offer an API?

Yes, Comm100 Live Chat has an API available for use.


Q. What other apps does Comm100 Live Chat integrate with?

Comm100 Live Chat integrates with the following applications:
Drupal, Adobe Commerce, WhatsApp, Zapier, Dynamics 365, WordPress, Twitter/X, Salesforce Sales Cloud, Meta for Business, Instagram, Joomla, Join.Me, Shopify, Zendesk Suite


Q. What level of support does Comm100 Live Chat offer?

Comm100 Live Chat offers the following support options:
FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat

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