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Top Rated Live Chat Software with Mid size business - Page 13

Last updated: June 2026

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320 software options

Sirius logo

AI for smarter customer engagement and support

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Sirius is a Conversational AI platform that delivers real-time support through natural language. The solution helps reduce repetitive inquiries, improve customer experience and minimize operational time with automated self-serve chatbots and smart virtual agents.

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Charla logo

Connect with your visitors instantly with live chat software

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Charla Live Chat connects you with your visitors instantly, so you can respond for all their sales and support needs. Get insights on the visitor profile and conversation history, and respond fast with canned responses and knowledge-based articles.

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BlueTweak logo

AI-powered support with unified workspace

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BlueTweak is an AI-powered customer support platform that consolidates omnichannel communication into a unified workspace. The platform integrates email, voice, chat, and social media messaging with AI automation features including conversational AI, proposed reply generation, and a smart knowledge base. It includes workforce management, quality assurance, analytics and reporting, and survey capabilities designed for multi-brand operations.

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Onlim logo

Conversational AI and live chat platform

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Onlim is a conversational AI and live chat tool that helps businesses streamline processes related to intent management, automatic reasoning, knowledge generation, and more. It comes with predefined conversational templates for specific sectors such as tourism, energy suppliers, retailers, and more.

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Infobot logo

AI-enabled chatbot for customer support management

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InfoBot is a no-code AI-enabled chatbot that caters to professional industries, providing accurate information with setup and customization options.

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Falkon Chat logo

AI omnichannel live chat for support, sales, and Compliance

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Falkon Chat is a secure AI-powered live chat platform that helps businesses engage website visitors in real time, automate support with generative AI, and stay compliant. It centralizes conversations, improves response times, boosts conversions, and provides enterprise-grade security for industries.

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BuilderComs logo

Communications management tool for the construction industry

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Stop losing emails and missing text! Get all communication, pictures, and document in one place organized by project.

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Smart Integrity Platform logo

Whistleblowing Software-secure reporting channel

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The Smart Integrity Platform by DISS-CO is a secure, blockchain-based software for confidential and anonymous reporting, complaints and breaches. It is quick to implement and easy to use. Visit us at: https://diss-co.tech

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Zence Commerce logo

Digital commerce solution for optimizing shopping via chat

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Zence Commerce enables businesses to recover abandoned carts through automated reminders and offers seamless shopping experiences via WhatsApp. The platform features real-time customer support, personalized interactions based on customer preferences, and a reward system that provides redeemable points when customers achieve brand milestones.

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ChatMitra logo

WhatsApp API for engagement and automation

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Chat Mitra is a WhatsApp Business API platform designed for Indian businesses to manage customer communications. The software provides features including AI-powered chatbots, bulk broadcasting capabilities, and multi-agent live chat functionality. Chat Mitra offers real-time analytics dashboards, pre-approved message templates, and automated response systems. The platform supports integrations with CRM systems and e-commerce platforms such as Shopify and WooCommerce.

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NobelBiz Voice Carrier Network logo

Enhance Your Contact Center with Superior Voice Solutions

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The NobelBiz Voice Carrier Network is constructed on a telephony infrastructure that is primarily tailored for contact center applications.

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HGS Agent X logo

Contact Center AI

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HGS Contact Center AI offers cloud-based contact center tools that help streamline processes, improve agent performance, and optimize the hiring & onboarding framework. With HGS Contact Center AI, you pay for only the features your business needs. Schedule a free demo to learn more.

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Noci logo

Product recommendation tool

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Noci provides you a world-premiere feature: the product recommendation tool. Sell like your in-store vendor would.

Don't be afraid to go first, revolutionize your customer journey with Noci!

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BOTNATION AI logo

Artificial intelligence (AI)-based chatbot creation platform

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BOTNATION AI is a cloud-based conversational AI solution designed to help businesses launch and manage chatbots for websites and Facebook pages. With the keyword recommendation engine, users can search and analyze keywords and phrases from customer interactions across multiple advertising campaigns.

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Helpdesk MX logo

Helpdesk & live chat for ecommerce support

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Helpdesk MX is a customer support platform for e-commerce businesses that unifies email, live chat, and contact form requests into one inbox. It offers workflow automation, ticket routing, customizable teams, canned responses, and store integrations showing order details and customer history. Supporting multiple stores or brands in one workspace, it also includes a customizable live chat widget for real-time conversations.

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Proto AICX Chat logo

CX automation for support teams

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Proto is a CX automation platform that enables organisations in emerging markets to automate customer service in over 100 local languages. Proto's natural language processing engine provides leading intent classification for languages such as Kinyarwanda and Twi, with an API for developers.

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etrack1 logo

For customer centres with passionate customer service manage

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etrack1 owns the entire value chain from technology to implementation, hosting and support.

This means that our customers have one point of contact. If something doesn't work or if there’s a need for support or consultancy, there will always only be one sole responsible for everything.

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Beetexting logo

A beeline to deeper customer relationships.

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Full-service business texting app for sales and service teams to text with customers.

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Pexip Secure collaboration logo

Cloud-based and on-premise collaboration tool

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Pexip secure collaboration is a cloud-based and on-premise solution that allows users to securely collaborate with people in their organization or external partners, regardless of location. It's simple to set up and requires no additional hardware, so users can get back to business quickly while saving money on infrastructure upgrades.

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CINNOX logo

Humanising connections for better business

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CINNOX is a total experience platform to elevate customer and staff experiences with innovative omnichannel engagement and actionable insights.

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