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Top Rated Live Chat Software with Mid size business - Page 12

Last updated: October 2026

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506 software options

Certainly logo

Certainly is a powerful Conversational AI Chatbot builder

The Certainly Platform is easy to use and not require any coding; our bots are multi-lingual and multi-channel. The Platform allows any company, in any industry, to effortlessly build and launch a Conversational AI chatbot to deliver exceptional User Experiences.

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Deepser logo

Service Management without complexity - no code.

Deepser is the only 100% Italian Service Management platform with native AI, designed to unify services, automate workflows and improve operational performance through a modular, no-code and highly customizable ecosystem trusted by more than 350,000 active users.

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charles logo

Web-based conversational commerce suite for consumer brands

charles assists companies in pioneering conversational commerce by integrating shop systems, chat apps, and bots in a single platform. Key features include lead distribution & qualification, analytics, human handover, one-to-one messaging, real-time conversations, multi-chat, automation, and more.

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Help Scout logo

Cloud-based customer support platform

Help Scout is a shared inbox, help center, and live chat software that gives your team the tools needed to easily manage customer communications. The platform offers a range of features, including AI-powered tools, integrations, and analytics, to empower both your team and your customers.

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Helpmonks logo

Shared inbox solution

Helpmonks is a team email management solution which supports an intelligent collaborative email management approach by enabling users to control and prioritize team emails by assigning them. The platform is also designed to transform the team’s email inbox into a powerful sales tool.

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ChatBot logo

Cloud-based AI customer service software

Combine AI technology and a human touch to deliver seamless customer support. Thanks to ChatBot your customers can self-serve, solve common problems, and connect with human agents when required.

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Simplify360 logo

Customer experiences tools Software

One inbox for all customer interactions. We enable businesses to streamline support and deliver great CX with our AI-powered customer support platform.

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BeInContact logo

Your 100% Cloud Omnichannel Contact Center solution

BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.

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Zendesk Sunshine logo

Innovative and creative messaging platform.

Zendesk Sunshine helps businesses create conversations with their customers. Delivered as part of the Zendesk for service suite, it provides dynamic experiences that are embedded with advanced extensions and custom interactions so agents and customers can get the right information right away.

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Stonly logo

Cloud-based knowledge management and decision tree software

Stonly is knowledge management software for customer service that drives fast, accurate resolutions. With it, you can create step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for your agents and customers.

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yellow.ai logo

Empowering Businesses with Customer Service Automation

Yellow.ai empowers enterprises with AI-driven customer service automation for efficiency and cost reduction. Serving 1100+ clients like Sony in 85+ countries and 135+ languages, our platform is trained on 16B+ annual conversations. Founded in 2016 and backed by $102M, we innovate continuously.

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SMS-Magic logo

SMS marketing tool with omnichannel messaging capabilities

SMS-Magic is an SMS marketing platform designed to help businesses in financial services, staffing, healthcare and other industries using Zoho and Salesforce manage compliance, track message delivery metrics, and communicate with customers via multiple channels such as MMS, Facebook, and WhatsApp.

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Octadesk logo

A system that automates communication for sales teams

Octadesk is a smart tool available in Portuguese for the Brazilian market that enhances communication in sales and service teams. It allows the company to adopt chatbots on multiple channels, such as WhatsApp, Instagram, and website chat, to serve customers anytime with a high standard of quality.

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Botmock logo

Artificial intelligence (AI)-enabled chatbot builder

Botmock is a cloud-based software that provides businesses with tools to design and build artificial intelligence (AI)-enabled chatbots for multiple communication channels. Supervisors can customize conversational workflows using a drag-and-drop editor and request feedback from team members.

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chattigo logo

Unify chats and boost customer experiences

Chattigo is a CCM that centralizes interactions across multiple digital channels. It enables businesses to efficiently manage customer conversations, enhancing response quality and fostering stronger client relationships. The platform offers intelligent chatbot integration.

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AgentX logo

Make AI Work For You

1. Build GPT for your business at AgentX and publish on your website

2. Open enterprise accounts for the whole company to access premium AI text, image, video models and customized AI agent

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Customerly logo

Cloud-based AI customer service for SaaS teams

The most powerful behavioural chat for your B2B SaaS. Engage with your users, triggers, help centre and video live chat

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Clickatell logo

The Global Leader in Chat Commerce

With Clickatell’s Chat Desk, you can increase your agents’ productivity and efficiency while at the same time reducing costs. In short, this helps you resolve queries lightning fast with none of the frustration and waiting that a traditional phone call brings!

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Lark logo

Collaboration tool for SMEs and education institutes

Lark is a collaboration software that helps businesses establish communication through instant messaging and audio or video calling. It lets users create chat threads and view interaction history to streamline communication and provide context on specific topics.

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Take Blip logo

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Target First logo

One complete customer relationship solution

Engage your customers 24/7 with Target First ! Our customer relationship platform offers several options to keep in touch with the best part of the audience on your website :
- Live chat
- Call Back
- Chatbot
- Messaging
- Email
- Meeting

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ManageEngine SupportCenter Plus logo

Web based customer support

SupportCenter Plus is a web-based CRM application & customer support tool that lets organizations manage customer tickets, account & contact information, & more

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FuseDesk logo

Help Desk, Support Ticketing, and Messaging Platform

FuseDesk is your Multi-Channel Live Chat Customer Service Platform empowering your team to meet your prospects and customers where they are from email to support tickets to live chat, FaceBook Messenger, SMS, and beyond. Win more raving fans with the only helpdesk you'll ever need - today.

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Pure Chat logo

Live chat software for SMBs

Pure Chat is a live chat software which provides users with unlimited operators, unlimited chats, full transcript history & complete widget customization

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Wachatbot logo

Customer relationship software that uses WhatsApp.

Wachatbot is software for creating and sending marketing campaigns via WhatsApp. It enables users to send unlimited messages, set up automatic responses, and provide a support bot for users to select different questions. It records data to create result statistics.

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