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Top Rated Live Chat Software with Mid size business - Page 12

Last updated: June 2026

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320 software options

Podium logo

AI-enabled lead management and conversion platform

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Podium webchat immediately brings the conversation to text, so you can keep the conversation going long after the customer leaves your site. Generate up to 11x more leads from your website, then convert them faster with immediate, AI-powered responses, automations for key moments, and more.

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Bitrix24 logo

All in one business management workspace

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100% FREE live chat and contact center software used by over 12 million companies. Also comes with free CRM and email marketing.

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Zenvia Customer Cloud logo

AI for customer service to sell more and serve better

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Create fully functional chatbots in just a few clicks, with automatic implementation using generative AI, and enable integration with other systems to enhance customer service and conversational experience.

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Just AI Conversational Platform logo
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From voice call agents and chatbots to virtual assistants

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An end-to-end comprehensive AI platform to design, build, test, host, and deploy AI-powered bots of any complexity and level

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Hubtype logo
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Achieve automation beyond your expectations.

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Hubtype offers a chatbot platform for automating customer service interactions and communication across multiple digital channels.

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SmartInbox logo
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All-in-one online conversation app for e-commerce businesses

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SmartInbox is an online conversation app for e-commerce businesses that keeps all customer communication in one place. This easy-to-use, automated platform gives e-commerce stores a personalized inbox, enabling them to deliver timely responses for customer requests, status updates, and more.

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Reflys logo
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Boost sales using chat and influencer marketing with Reflys.

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Reflys automates customer engagement across Instagram DMs, Messenger, SMS, and email. Integrating with e-commerce platforms, it personalizes interactions, streamlines marketing, and boosting sales.

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AtomX Live Chat logo
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Providing customers with instant real time support

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AtomX Live Chat has several key features to keep you connected with your customers at all times including, smart routing for shorter response times.
Build greater customer satisfaction with offline email ticketing and automatic follow up emails, giving customers the opportunity to connect 24/7

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Web1on1 logo
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Online platform with a WhatsApp messaging interface

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Web1on1 messaging software lets businesses use one central phone number to communicate with WhatsApp contacts and members across various teams and departments. It enables organizations to connect with colleagues even when they're on leaves.

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Sinch logo
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Text, voice and data communication management software

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Sinch is a communication management platform designed to help businesses in healthcare, retails, travel, customer care, financial services, and media industries engage with the target audience via video and voice. The application enables organizations to utilize messaging APIs to connect with customers via text messages, rich communication services, WhatsApp, Viber, and MMS.

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Mobile Service Cloud logo
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Mobile Service Cloud, for frictionless service experiences

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Provide outstanding online customer service experiences with Mobile Service Cloud. Work together efficiently in one Agent Inbox and engage with your customers via all channels. Boost efficiency, increase productivity, and improve your online customer service with this easy-to-use software solution.

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Zowie logo
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Chatbot tool for handling customer interactions

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Zowie is a top-rated live chat platform for companies that sell online. The application offers a free analysis of automation potential, an omnichannel inbox, and various integrations, including Shopify, Magento, Zapier, and more.

Zowie can act as a standalone live chat or enhance current tools.

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Anantya.ai logo
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Cloud-based live chat and communication management software

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Anantya.ai is a cloud-based live chat software that helps businesses facilitate communication with the audience and generate user engagement reports on a unified platform.

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Kapty logo
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Lead-qualifying plugin with chat widgets

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Kapty is a WordPress plugin that replaces traditional contact forms with a conversational widget designed to qualify website visitors. The software guides visitors through structured questions to clarify project details, budget, and timeline before initial contact. It features a scenario editor, pre-built industry templates, webhook integration, and a dashboard for managing qualified leads.

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chattigo logo
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Unify chats and boost customer experiences

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Chattigo is a CCM that centralizes interactions across multiple digital channels. It enables businesses to efficiently manage customer conversations, enhancing response quality and fostering stronger client relationships. The platform offers intelligent chatbot integration.

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VoiceOwl logo
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Voiceowl is a Gen-AI Voice Virtual Assistant for Enterprises

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Voiceowl is a purpose-built Gen-AI Voice Virtual Assistant for B2B enterprises across industries, delivering smart conversations for the entire customer journey (from prospecting to customer support).

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CommBox logo
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Cloud-based contact center and customer service solution

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CommBox is a cloud-based contact center solution that helps enterprises streamline communication with customers across multiple channels. The platform comes with a centralized inbox, which enables users to receive customer queries and automatically assign service agents to clients.

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Relish AI logo
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Personalized, AI-powered chat assistant for Shopify

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Relish AI chatbot is a conversational AI-powered chatbot that automates conversations, reduces response time, delivers personalized attention, instant answers and helps reduce cart abandonment while improving store conversions and customer satisfaction.

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Widers logo
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WhatsApp business messaging & automation tool

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Widers is a Saudi-based platform officially certified by Meta to provide WhatsApp Cloud API services for business communication. The platform offers conversation management, chatbot automation, AI-powered agents, and campaign management tools designed to streamline customer interactions. It includes features such as advanced automation workflows, integration capabilities with e-commerce platforms and CRM systems, analytics and reporting, and appointment scheduling functionalities.

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Luma Virtual Agent logo
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Live chat software

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Luma Virtual Agent is a live chat software that helps businesses offer enterprise service and support to customers across multiple channels. The platform enables managers to understand users' requirements and sentiments using the natural language processing (NLP) functionality.

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Hyro logo
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Conversational AI For Enterprise

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Hyro replaces intent-based AI chatbots with language-based conversational AI that’s built from NLU, knowledge graphs, and computational linguistics. Enterprises worldwide automate their interactions across valuable services and channels—including call centers, websites, SMS, and more—using Hyro.

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Channel.me Live Chat logo
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Live chat software to manage multiple customer interactions

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Channel.me Live Chat is a communication management software, which helps businesses design and add live chat functionality to existing websites. The platform enables organizations to design a custom chat button and integrate into multiple web pages using HTML codes.

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Crescochat logo
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Live chat software for communicating with clients

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CrescoChat is the ultimate live chat solution that offers powerful software and agents to help you convert website visitors into qualified leads.

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Decode logo
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Unified Emotion AI & Consumer Insights Platform

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Validate your campaigns with responses that are unbiased and backed by emotional insights.

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Akio.CX logo
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Multi-channel customer relations management platform

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Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

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