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Last updated: April 2026

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Real-time Consumer-facing Chat

Real-Time Notifications

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Interaction Tracking

Proactive Chat

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Zendesk Suite

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17 software options

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Sponsored

SAAS First

5.0

(2)

5

2

4

0

3

0

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-Driven Chatbot Transforming Your Customer Support

Explore SAAS First's Live Chat on GetApp. Drive customer engagement with real-time chat, AI chatbot support, and seamless customer data integration. Boost your email open rates and create personalized campaigns. Install and integrate with ease. Discover the transformative power of live chat today.

Read more about SAAS First

Users also considered

Heyo

5.0

(1)

5

1

4

0

3

0

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based live chat software for businesses

Heyo is a cloud-based live chat software that enables authentic customer conversations, allowing users to bookmark messages, proactively message customers, and more.

Read more about Heyo

Users also considered

Support Board

4.9

(10)

5

9

4

1

3

0

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Smart chat for better support and marketing

Support Board is a chat and support platform that empowers businesses to streamline customer communication with AI-driven chatbots and a system optimized for conversational marketing.

Read more about Support Board

Users also considered

BoltChatAI

4.7

(3)

5

2

4

1

3

0

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-powered, fully automated qualitative research platform.

BoltChatAI offers an AI-powered platform that conducts qualitative research through automated conversations. It provides in-depth interviews, sentiment analysis, and comprehensive reports within 24 hours, targeting specific audience demographics to help businesses obtain actionable consumer insights.

Read more about BoltChatAI

Users also considered

Gnatta

4.7

(3)

5

2

4

1

3

0

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI Agents and omnichannel support, built for control

Gnatta is an AI-powered customer service platform that brings all channels into one place. Combine workflows, real-time integrations, and AI Agents to automate processes, support teams, and resolve customer queries faster with full visibility and control.

Read more about Gnatta

Users also considered

Umnico

4.7

(6)

5

4

4

2

3

0

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Omnichannel communication platform

Omnichannel messaging platform to raise sales & improve customer support effectivity.

Read more about Umnico

Users also considered

Provide Support

4.6

(28)

5

19

4

7

3

2

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Live chat support & real-time website visitor monitoring

Provide Support Live Chat is a powerful customer support tool. It allows you to help customers instantly via live chat, see their navigation through your website in real time, guide them, and offer assistance proactively.

Read more about Provide Support

Users also considered

One Chat

4.5

(86)

5

52

4

27

3

5

2

1

1

1

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Messaging application for MAC and iPad users

One Chat is a MAC-based messaging application designed to help Mac users communicate across multiple social accounts including WhatsApp, Slack, Instagram, Facebook Messenger, Google Hangout, Skype, and LinkedIn via a unified platform. Administrators can define the time and date for messages in advance and send communications to specific individuals using different messaging services.

Read more about One Chat

Users also considered

NFON Contact Center

4.3

(4)

5

1

4

3

3

0

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-enabled solution for omnichannel customer support.

Elevate support with NFON Contact Center Hub Live Chat, unifying channels for faster, seamless customer experiences.

Read more about NFON Contact Center

Users also considered

Kiamo

4.2

(11)

5

3

4

7

3

1

2

0

1

0

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Centralized & Aumented Customer Relationship

Kiamo is a Cloud omnichannel solution for Contact centers

Read more about Kiamo

Users also considered

Falkon Chat

(0)

AI omnichannel live chat for support, sales, and Compliance

Falkon Chat is a secure AI-powered live chat platform that helps businesses engage website visitors in real time, automate support with generative AI, and stay compliant. It centralizes conversations, improves response times, boosts conversions, and provides enterprise-grade security for industries.

Read more about Falkon Chat

Users also considered

Zupport

(0)

Cloud-based chatbot solution for customer support.

Zupport.ai is an AI-powered support automation platform that helps businesses scale efficiently. It deflects repetitive tickets, enriches bug reports, and offers an intelligent knowledge assistant, multilingual help center, feature requests, and real-time Slack integration.

Read more about Zupport

Users also considered

Salesgroup AI

(0)

Cloud-based and AI-enabled sales assistant

Cloud-based and AI-enabled customer engagement tool that automates tasks, collects customer reviews, and optimizes sales with customizable chatbot.

Read more about Salesgroup AI

Users also considered

Kapty

(0)

Lead-qualifying plugin with chat widgets

Kapty is a WordPress plugin that replaces traditional contact forms with a conversational widget designed to qualify website visitors. The software guides visitors through structured questions to clarify project details, budget, and timeline before initial contact. It features a scenario editor, pre-built industry templates, webhook integration, and a dashboard for managing qualified leads.

Read more about Kapty

Users also considered

HillTeck

(0)

AI order verification & automation for eCommerce

HillTeck is an AI-powered eCommerce automation platform for Shopify stores, integrating WhatsApp Business API and IVR voice calling. It offers COD order verification, abandoned cart recovery via automated WhatsApp reminders, and tools to convert COD orders to prepaid. Features include a no-code chatbot builder, multi-team inbox, WhatsApp campaigns, real-time order notifications, and OTP verification.

Read more about HillTeck

Users also considered

Live Chat Software

(0)

Software for managing customer queries and engagement

Live Chat Software by Logicspice helps businesses engage website visitors through real-time messaging, canned replies, and multi-agent chat. With file sharing, chat history, and a mobile-friendly interface, it improves support efficiency and drives better customer satisfaction.

Read more about Live Chat Software

Users also considered

BirdyChat

(0)

Telegram chat widget for small businesses

BirdyChat is a Telegram-based chat widget designed for solopreneurs and small businesses to add live chat functionality to their websites. The platform enables users to receive website messages directly through their Telegram account without requiring separate registration or additional applications. Features include one-click setup, voice-to-text transcription for replies, basic customization options, and support for multiple chat widgets depending on the subscription tier.

Read more about BirdyChat

Users also considered

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