getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Heyo Logo

Cloud-based live chat software for businesses

Table of Contents

Heyo - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

Heyo overview

What is Heyo?

Heyo is a cloud-based livechat software that facilitates authentic human conversations between businesses and website visitors. The platform includes threaded replies, emoji reactions, proactive messaging capabilities, and video profiles for establishing personal connections.

Heyo offers team collaboration features, message bookmarking for organizing important feedback, and integrations with Slack and Telegram for notifications. The system supports multiple languages, works across various devices, and includes customizable styling options to match brand aesthetics.

Heyo provides quick reply shortcuts for recurring support questions and allows businesses to set up alerts for reaching out during critical moments such as checkout or onboarding. The software enables businesses to communicate directly with users without automated bots.

Starting price

6flat rate /
per month

Alternatives

with better value for money

Do you work for Heyo? Manage this product listing

Heyo’s user interface

Ease of use rating:

Heyo reviews

Overall rating

5.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1.00/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

Heyo's key features

Most critical features, based on insights from Heyo users:

Activity dashboard
Canned responses
Chat/Messaging
CRM
Customizable branding
Interaction tracking
Mobile access
Notifications
Proactive chat
Real-time consumer-facing chat

All Heyo features

Features rating:

Activity dashboard
Canned responses
Chat/Messaging
CRM
Customizable branding
Interaction tracking
Mobile access
Notifications
Proactive chat
Real-time consumer-facing chat
Real-Time notifications
Search/Filter
Third-Party integrations

Heyo alternatives

Heyo logo

Starting from

6

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
LiveAgent logo
visit website

Starting from

15

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Freshdesk logo
visit website

Starting from

19

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Zendesk Suite logo
visit website

Starting from

55

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Heyo pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Pro

6

Per month

User opinions about Heyo price and value

Value for money rating:

Heyo integrations (13)

Integrations rated by users

We looked at 1 user reviews to identify which products are mentioned as Heyo integrations and how users feel about them.

Slack logo
Slack

Integration rating: 5.0 (1)

“It helps teams manage access-related updates in Slack, making it easier to share notifications and keep the right people informed without switching between systems.”

MR

Mansi R.

Finance Executive

Heyo support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base

Training options

Documentation

Heyo FAQs

Q. Who are the typical users of Heyo?

Heyo has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers

These products have better value for money


Q. What level of support does Heyo offer?

Heyo offers the following support options:
Email/Help Desk, Knowledge Base

Related categories