App comparison
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Top Rated Remote Support Software with Audit trail
Last updated: May 2026
46 software options
Sponsored
Atera
5
287
4
132
3
17
2
9
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud and mobile-based IT management platform with AI
Read more about Atera
NinjaOne
5
226
4
53
3
5
2
2
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified endpoint management & IT automation platform
Read more about NinjaOne
ManageEngine Remote Access Plus
5
42
4
16
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise remote support solution for system administrators
Read more about ManageEngine Remote Access Plus
ISL Light
5
591
4
177
3
10
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote support software & unattended remote access
Read more about ISL Light
5
1.2K
4
457
3
48
2
6
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel Help Desk Solution with Powerful AI Features
Read more about LiveAgent
5
61
4
7
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Local admin rights, managed.
Read more about Admin By Request
5
78
4
15
3
4
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote monitoring & management for managed service providers
Read more about Naverisk
5
228
4
69
3
10
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote monitoring and management platform for IT
Read more about Pulseway
5
20
4
3
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital experience monitoring solution for IT
Read more about SysTrack
5
14
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
System for the management of ticket flows and attendance
Read more about Tiflux
5
21
4
3
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Privileged access management solution
VISULOX is easy to integrate and rapidly improves the security cloud, hybrid, or on-prem deployments
Read more about VISULOX
5
10
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote assistance software to improve customer satisfaction.
Our cloud-based solution applies augmented reality features to improve real-time to improve real-time communications and solve difficult problems.
Read more about Help Lightning
5
7.9K
4
3.2K
3
431
2
44
1
44
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote support, remote access & device management software
Read more about TeamViewer ONE
5
87
4
43
3
1
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote support management solution
Read more about EV Reach
5
13
4
4
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one cloud platform for projects, finances & teams
Read more about Teamogy
5
8
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based claims processing tool for the healthcare sector
Read more about Livegenic
5
14
4
5
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Secure Remote Access solution purpose-built for OT equipment
Over 9.500 customers around the world use it every day across thousands of sites to manage remote access to their machines and prevent downtime.
Let us help you defend your factory floor.
Read more about Secomea
5
10
4
3
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
100% French SaaS suite for MSPs
Read more about RG System Suite
5
8
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote virtual assistant solution
Read more about Fixzy Assist
5
46
4
22
3
1
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Applivery MDM: the easiest way to manage all your devices
Read more about Applivery
5
93
4
43
3
3
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT asset management for small and midsize businesses (SMB)
Read more about baramundi Management Suite
5
9
4
4
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Universal Co-browsing and Collaboration Technology
See what your customers see, annotate, enable active 2-way collaboration, without lag. Works on any device.
Read more about Surfly
5
2
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enable remote access to ALL your apps, desktops, and files.
Read more about Thinfinity Remote Workspace
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Secure Endpoints for Remote & In-Office Environments
Read more about Secure Remote Worker
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote access and support solution
Read more about Heimdal Remote Desktop