Remote Support Software with Audit Trail

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13 apps

Pulseway   

145
96 pts
All-in-one remote IT monitoring and management platform.
Built directly for MSPs and internal IT teams, Pulseway delivers a powerful monitoring and management tool that gives you powerful Automation, Remote Control, OS and 3rd Party Patch Management, Endpoint and Security Management, Asset Reporting and Backup. Read more about Pulseway
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All-in-one remote IT monitoring and management platform.
Built directly for MSPs and internal IT teams, Pulseway delivers a powerful monitoring and management tool that gives you powerful Automation, Remote Control, OS and 3rd Party Patch Management, Endpoint and Security Management, Asset Reporting and Backup. Read more about Pulseway
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Kaseya VSA   

181
IT Systems Management Software for Internal IT and MSPs
Manage All of IT from a Single Integrated Console. Deliver higher service quality and achieve greater IT efficiency with Kaseya VSA. Read more about Kaseya VSA
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IT Systems Management Software for Internal IT and MSPs
Manage All of IT from a Single Integrated Console. Deliver higher service quality and achieve greater IT efficiency with Kaseya VSA. Read more about Kaseya VSA
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Netop Remote Control   

12
Remote access & control for secure support
Netop Remote Control is remote access software that helps organizations reduce tech support costs, meet compliance standards, and instantly connect to devices and servers from anywhere in the world. Netop Remote Control provides the access you need without compromising security. Read more about Netop Remote Control
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Remote access & control for secure support
Netop Remote Control is remote access software that helps organizations reduce tech support costs, meet compliance standards, and instantly connect to devices and servers from anywhere in the world. Netop Remote Control provides the access you need without compromising security. Read more about Netop Remote Control
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Naverisk   

26
Remote monitoring & management for managed service providers
Naverisk is an All-in-One remote monitoring and management (RMM) solution designed for managed service providers with device monitoring and ticketing system built in. Read more about Naverisk
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Remote monitoring & management for managed service providers
Naverisk is an All-in-One remote monitoring and management (RMM) solution designed for managed service providers with device monitoring and ticketing system built in. Read more about Naverisk
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ISL Light Remote Desktop   

216
98 pts
Remote support software & unattended remote access
Rich-featured remote support solution designed for SMB's and big enterprises which need to offer reliable and secure remote assistance. Easy-to-use&fast. Read more about ISL Light Remote Desktop
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Remote support software & unattended remote access
Rich-featured remote support solution designed for SMB's and big enterprises which need to offer reliable and secure remote assistance. Easy-to-use&fast. Read more about ISL Light Remote Desktop
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BeyondTrust  

1,458
85 pts
Secure remote access software
BeyondTrust Remote Support (formerly Bomgar Remote Support) is the industry's top solution for securely accessing and supporting any device or system, located anywhere in the world. Read more about BeyondTrust
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Secure remote access software
BeyondTrust Remote Support (formerly Bomgar Remote Support) is the industry's top solution for securely accessing and supporting any device or system, located anywhere in the world. Read more about BeyondTrust
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Upscope  

91
Secure co-browsing for issue resolution and customer support
Instant and interactive screen sharing for frictionless support. See what your customer sees instantly and guide even your toughest user through your website without any installs or downloads needed. Secure and powerful cloud, API or on-premise co-browsing options. Read more about Upscope
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Secure co-browsing for issue resolution and customer support
Instant and interactive screen sharing for frictionless support. See what your customer sees instantly and guide even your toughest user through your website without any installs or downloads needed. Secure and powerful cloud, API or on-premise co-browsing options. Read more about Upscope
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SecureLink  

59
Vendor access management and remote support
SecureLink is a vendor privileged access management solution for technology enterprises and vendors which offers features such as role-based permissions, audit logs, compliance management, self registration, desktop sharing, remote support, file transfer, and more… Read more about SecureLink
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Vendor access management and remote support
SecureLink is a vendor privileged access management solution for technology enterprises and vendors which offers features such as role-based permissions, audit logs, compliance management, self registration, desktop sharing, remote support, file transfer, and more… Read more about SecureLink
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eTEK Online  

4
Accounting & project management for construction contractors
eTEK Online is a cloud-based construction accounting solution that includes features such as payroll, purchasing, inventory, job cost, & project management. It is designed for small to midsized businesses. eTEK Online tracks revenue and costs for all projects, including those with multiple phases. Read more about eTEK Online
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Accounting & project management for construction contractors
eTEK Online is a cloud-based construction accounting solution that includes features such as payroll, purchasing, inventory, job cost, & project management. It is designed for small to midsized businesses. eTEK Online tracks revenue and costs for all projects, including those with multiple phases. Read more about eTEK Online
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Instant Housecall  

4
Remote support for small businesses, MSP's, & IT technicians
Instant Housecall is a remote IT support platform for small businesses, computer technicians, managed service providers, and IT businesses. Features include unattended remote access, SMS alerts, automated repairs, real-time chat, multi-monitor support, payment processing, and more. Read more about Instant Housecall
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Remote support for small businesses, MSP's, & IT technicians
Instant Housecall is a remote IT support platform for small businesses, computer technicians, managed service providers, and IT businesses. Features include unattended remote access, SMS alerts, automated repairs, real-time chat, multi-monitor support, payment processing, and more. Read more about Instant Housecall
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ManageEngine Remote Access Plus  

3
Enterprise remote support solution for system administrators
ManageEngine Remote Access Plus is an enterprise remote support software that enables IT help desk technicians and system administrators to remotely govern and troubleshoot Mac, Windows, and Linux computers anywhere around the globe, from a central location… Read more about ManageEngine Remote Access Plus
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Enterprise remote support solution for system administrators
ManageEngine Remote Access Plus is an enterprise remote support software that enables IT help desk technicians and system administrators to remotely govern and troubleshoot Mac, Windows, and Linux computers anywhere around the globe, from a central location… Read more about ManageEngine Remote Access Plus
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Channel.me Cobrowsing  

0
Remote session management software for sales & support teams
Channel.me Cobrowsing helps organizations schedule, run, and manage web browser screen sharing sessions with customers. Agents can connect and collaborate with clients and hide specific sections, form fields or confidential data like credit card information to ensure data security across web pages. Read more about Channel.me Cobrowsing
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Remote session management software for sales & support teams
Channel.me Cobrowsing helps organizations schedule, run, and manage web browser screen sharing sessions with customers. Agents can connect and collaborate with clients and hide specific sections, form fields or confidential data like credit card information to ensure data security across web pages. Read more about Channel.me Cobrowsing
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NeuQs Free Helpdesk  

0
Web-based help desk and support application
Whether you are looking for a help desk solution to support your own company users, or are a support organisation looking after multiple companies with many sites, NeuQs Free Help Desk will ensure you deliver professional levels of service through timely management and high levels of feedback. Read more about NeuQs Free Helpdesk Developed in Microsoft Silverlight, to give you a truly engaging user experience and based on .Net technologies and using scalable SQL Server, it’s a robust and intuitive help desk that will improve your levels of service simply by working with it. It conforms to ITIL Standards, featuring rapid help desk ticket creation through intuitive forms, acceptance of new calls via email or user web form self-service. Updating calls to give a full audit trail and automatic emailing means that you know where you are with every event.
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Web-based help desk and support application
Whether you are looking for a help desk solution to support your own company users, or are a support organisation looking after multiple companies with many sites, NeuQs Free Help Desk will ensure you deliver professional levels of service through timely management and high levels of feedback. Read more about NeuQs Free Helpdesk Developed in Microsoft Silverlight, to give you a truly engaging user experience and based on .Net technologies and using scalable SQL Server, it’s a robust and intuitive help desk that will improve your levels of service simply by working with it. It conforms to ITIL Standards, featuring rapid help desk ticket creation through intuitive forms, acceptance of new calls via email or user web form self-service. Updating calls to give a full audit trail and automatic emailing means that you know where you are with every event.
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