getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Remote Support Software with Video Support (2026) - Page 2

Last updated: April 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

51 software options

Instant Housecall logo

Remote support for small businesses, MSP's, & IT technicians

learn more
Instant Housecall is a remote IT support platform for small businesses, computer technicians, managed service providers, and IT businesses. Features include unattended remote access, SMS alerts, automated repairs, real-time chat, multi-monitor support, payment processing, and more.

Read more about Instant Housecall

Users also considered
WorkHub Connect logo

A smart way to Connect!

learn more
A novel employee communication platform that allows instant contact between your remote staff via convenient chatting and video calling options.

Read more about WorkHub Connect

Users also considered
Mikogo logo

Show any screen content from your computer over the Web

learn more
Mikogo is an easy-to-use free screen sharing solution that provides a fast and secure solution for web conferencing, online meetings, remote support, webinars, sales calls, web presentations, and more.

Read more about Mikogo

Users also considered
Viewabo logo

Diagnose problems faster when you can see them.

learn more
Viewabo visual support software lets customer support personnel access customer smartphone cameras for real-time remote visual support with one-click mobile screen share without having customers download an app.

Read more about Viewabo

Users also considered
Remote Support and Meetings logo

Remote support and online meeting management solution

learn more
ShowMyPC Remote Support and Meetings is a desktop sharing solution designed to help businesses of all sizes manage and conduct online meetings, training & demonstrations using remote PC access. Its file transfer capabilities allow users to transfer files among users from within the application.

Read more about Remote Support and Meetings

Users also considered
ManageEngine PAM360 logo

Privileged access management software

learn more
ManageEngine PAM360 is a privileged access management solution that secures and controls access to critical systems. It offers features like account discovery, credential storage, session management, and user behavior analytics. PAM360 ensures compliance with standards such as NIST, PCI-DSS, HIPAA, and ISO-IEC 27001, while providing flexible deployment options to meet organizational needs.

Read more about ManageEngine PAM360

Users also considered
SightCall logo

The more you see, the better you serve

learn more
SightCall enables your technicians to easily connect to the data and solutions resolving problems faster through remote, guided interaction. Trust a platform built on a secure global network that works when and where you need it.

Read more about SightCall

Users also considered
pcvisit logo

Remote support software

learn more
Pcvisit is a cloud-based software designed to help self-employed IT experts, small support teams, and helpdesk teams manage remote support, server access, and ad hoc IT support operations. The platform allows organizations to remotely connect with customers' systems and run various tests to identify software and hardware-related issues.

Read more about pcvisit

Users also considered
Fullview logo

The AI customer service agent that sees, guides and acts

learn more
Solve customer issues faster with Fullview. Replay what your customers did before submitting a support request, access their journey in seconds via console data and even start live cobrowsing sessions when needed.

Read more about Fullview

Users also considered
SnapSupport logo

Remote support solution for field teams

learn more
SnapSupport is a web-based equipment maintenance solution designed to help companies facilitate collaboration between field teams across multiple locations. New team members can be added to conversations, enabling real-time participation using the mobile application to resolve customer issues.

Read more about SnapSupport

Users also considered
Thinfinity Remote Workspace logo

Enable remote access to ALL your apps, desktops, and files.

learn more
Thinfinity Workspace unifies Zero Trust Network Access (ZTNA), VDI, DaaS, and RPAM for secure, scalable IT management. Supporting Azure, AWS, GCP, IONOS, VMware, Hyper-V, and Proxmox, it leverages Infrastructure as Code (IaC) to automate provisioning and scale across cloud and on-premise environmen

Read more about Thinfinity Remote Workspace

Users also considered
RemoteCall logo

Remote support software

learn more
RemoteCall offers simple and secure remote assistance to any device. We provide exceptional service to tackle issues remotely.

RSUPPORT brings you a remote support experience as close as possible to you being there in person.

Read more about RemoteCall

Users also considered
Fastviewer logo

Remote support, online meeting and web conferencing software

learn more
FastViewer is a multi-functional platform for online collaboration and remote system maintenance. The software transmits desktop screen content and grants remote control and access to computers. Conferences, file transfers and remote connections are secured with 256-bit AES encryption

Read more about Fastviewer

Users also considered
tele-LOOK logo

See & Solve Instantly. Live-Video Support. Starting at 0€

learn more
Efficient live video support for service teams. Solve technical issues remotely via browser & screensharing. No app required. Reduce travel costs and boost customer satisfaction. Start now with the permanently free 0 Euro Basic Version.

Read more about tele-LOOK

Users also considered
Streem logo

Cloud-based AI and AR tool for remote support

learn more
Streem is a cloud-based customer experience software that helps businesses leverage augmented reality (AR) to provide remote support and streamline administrative processes, such as quoting, service tasks, and more. With StreemCore, supervisors can conduct live video calls with customers and quickly resolve their queries.

Read more about Streem

Users also considered
Glia logo

Personalized live customer experience & engagement

learn more
Glia is an omnichannel customer engagement platform that enables companies to identify, communicate, & engage with their website visitors.

Read more about Glia

Users also considered
Vuforia logo

Suite of augmented reality (AR) platforms

learn more
Vuforia is a suite of augmented reality (AR) platforms, which enable businesses in aerospace, automotive, retail, electronics, manufacturing and other industries to manage processes such as remote assistance, employee training, marketing, course creation, and more. Experts can draw digital annotations on desktop or mobile screens to provide required instructions to technicians via real-time video communication capabilities.

Read more about Vuforia

Users also considered
IrisCX logo

Personalizing visual customer experience

learn more
IrisCX helps businesses resolve consumer problems faster. The platform enables businesses to provide live-guided or self-guided virtual support and generate valuable insights about consumer behavior.

Read more about IrisCX

Users also considered
AR Genie logo

Virtual assistance software for resolving technical issues

learn more
AR Genie offers virtual assistance for resolving complex technical issues experienced by end-users. Elevate your technical support capabilities with remote hardware troubleshooting tools that enhance the customer experience, save time, and reduce costs.

Read more about AR Genie

Users also considered
Visual Assistance logo

SaaS solution to streamline collaboration among remote teams

learn more
Visual Assistance is a SaaS solution that enables remote teams to collaborate via live video calls, screen sharing, and other features.

Read more about Visual Assistance

Users also considered
AIVITEX logo

Comprehensive digital service management platform

learn more
AIVITEX is a remote visual support and assistance platform powered by AR technology. It enables companies to offer digital services and remote support to their customers, helping them overcome skills shortages, reduce CO2 emissions, and stay competitive in the market. AIVITEX features include white-label branding, customizable forms, documentation capabilities, and photo/video functions to enhance the remote customer experience.

Read more about AIVITEX

Users also considered
Mavenoid logo

Cloud-based support platform for hardware businesses

learn more
Mavenoid is a cloud-based solution that helps businesses with hardware products and devices streamline support operations via artificial intelligence (AI) technology.

Read more about Mavenoid

Users also considered
Median CoBrowse logo

Screen sharing software

learn more
Median CoBrowse is a screen share software that allows users to share their screens with multiple users to share content, ideas, or media. It also provides simultaneous session recording and support for multiple cameras.

Read more about Median CoBrowse

Users also considered
FlexxClient logo
(0)

Digital workspace management solution for IT teams

learn more
FlexxClient is a digital workspace management solution designed for efficient IT support and total observability. It enables enterprises to track, manage, and improve their digital experience while automating common IT tasks to increase efficiency, reduce downtime, and boost productivity. With FlexxClient, organizations can demonstrate their digital health through real-time end-user feedback and observability of workspace performanc

Read more about FlexxClient

Users also considered
VIRNECT Remote logo
(0)

Cloud-based remote work solution

learn more
VIRNECT Remote is an innovative solution enabling efficient remote support, supervision, and recording through real-time wireless video and augmented reality technology.

Read more about VIRNECT Remote

Users also considered