App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Top Rated Remote Support Software with Video support
Last updated: May 2026
52 software options
Sponsored
Slack
5
17.3K
4
5.7K
3
907
2
127
1
48
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A single place for team communication and workflows
Read more about Slack
ManageEngine Remote Access Plus
5
42
4
16
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise remote support solution for system administrators
Read more about ManageEngine Remote Access Plus
ISL Light
5
591
4
177
3
10
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote support software & unattended remote access
Read more about ISL Light
5
1.2K
4
457
3
48
2
6
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel Help Desk Solution with Powerful AI Features
Read more about LiveAgent
5
45
4
5
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The Simplest and Most Affordable Remote Access Software
The ideal alternative to TeamViewer for remote desktop control and screen sharing. Provide instant remote assistance to your clients anywhere, at any time.
Read more about TSPlus
5
623
4
273
3
34
2
5
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web conferencing tool to host online meetings and webinars.
Read more about Zoho Meeting
5
19
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel Customer Communication Platform
Read more about Acquire
5
26
4
6
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote access and support management solution
Read more about NetSupport Manager
5
111
4
47
3
4
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise remote support. Secure, fast, always reliable.
Read more about LogMeIn Rescue
5
14
4
3
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Internal remote augmented visual assistance solution
Read more about Apizee
5
23
4
5
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video's Most Interactive Platform
Read more about ilos
5
10
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote assistance software to improve customer satisfaction.
Our cloud-based solution applies augmented reality features to improve real-time to improve real-time communications and solve difficult problems.
Read more about Help Lightning
5
7.9K
4
3.2K
3
431
2
44
1
44
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote support, remote access & device management software
Read more about TeamViewer ONE
5
8
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote virtual assistant solution
Read more about Fixzy Assist
5
14
4
6
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video-powered technical support platform
Read more about Blitzz
5
3
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The AI customer service agent that sees, guides and acts
Read more about Fullview
5
9
4
4
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Universal Co-browsing and Collaboration Technology
See what your customers see, annotate, enable active 2-way collaboration, without lag. Works on any device.
Read more about Surfly
5
9
4
5
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
On-premise and cloud-based customer support solution
Read more about Remote eye
5
2
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enable remote access to ALL your apps, desktops, and files.
Read more about Thinfinity Remote Workspace
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Comprehensive digital service management platform
Read more about AIVITEX
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Personalizing visual customer experience
Read more about IrisCX
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Personalized live customer experience & engagement
Read more about Glia
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Virtual assistance software for resolving technical issues
Read more about AR Genie
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
SaaS solution to streamline collaboration among remote teams
Read more about Visual Assistance
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Suite of augmented reality (AR) platforms
Read more about Vuforia