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BA Insight Logo

AI-Powered Enterprise Search Software

Table of Contents

BA Insight - 2026 Pricing, Features, Reviews & Alternatives

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BA Insight overview

What is BA Insight?

Upland BA Insight is an enterprise search software designed to help businesses utilize AI-driven intelligent search capabilities to deliver a personalized, connected, relevant, and internet-like user search experience. The platform enables managers to analyze user behavior, search history, and other data to deliver search results tailored to the user's needs. We deliver a unified, user-friendly experience that gathers information in any format to provide the right results with every search. Relevant content also becomes more organized and accessible with every search, ensuring users maximize productivity.

BA Insight provides a transformative enterprise search experience for a variety of users. We leverage AI technologies paired with natural language processing to deliver web-like advanced search experiences that connects users with relevant and personalized answers regardless of where those answers live. The connector-based technology works across enterprise search, customer portals, and websites, turning searches into actionable insights regardless of where content or users reside.

The SmartHub feature provides a web-like search experience using analytics, AI, intelligent query processing, and personalization. BA Insight also lets stakeholders analyze user behavior, search history, and other data to deliver search results tailored to the user's needs. Additionally, BA Insight includes advanced analytics and reporting capabilities, allowing organizations to track search usage and identify areas for improvement. Our versatile technology includes a choice of search engines and AI platforms providing:

- A unified view of search results across your enterprise knowledge systems

- 90+ connectors to extract and classify data

- Search capabilities from within applications

- Quick implementation with no/low customization needed

- Flexible deployment solutions including on-premise or cloud, and hosted with a variety of cloud providers, depending on your needs

Starting price

BA Insight’s user interface

Ease of use rating:

BA Insight reviews

Overall rating

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

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BA Insight's features

Access controls/permissions
AI/Machine learning
Catalog management
Document management
For ecommerce
For enterprises
Indexing
Multiple data sources
Natural language search
Query suggestions
Search/Filter

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BA Insight support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base

Training options

Webinars
Videos
Documentation

BA Insight FAQs

Q. Who are the typical users of BA Insight?

BA Insight has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does BA Insight support?

BA Insight supports the following languages:
English


Q. Does BA Insight offer an API?

No, BA Insight does not have an API available.


Q. What other apps does BA Insight integrate with?

BA Insight integrates with the following applications:
Microsoft Outlook, Microsoft PowerPoint, Elastic Enterprise Search, Microsoft Teams, Azure AI services, Microsoft 365, NetDocuments, ServiceNow, Amazon Cloud Search, LiveTiles, Salesforce Platform


Q. What level of support does BA Insight offer?

BA Insight offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base

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