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Luigi's Box
5
94
4
16
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI search & discovery for e-commerce
Table of Contents
Luigi's Box - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: September 2026
Luigi's Box overview
What is Luigi's Box?
Luigi's Box is a cloud-based AI-powered search and product discovery suite built for e-commerce businesses of all sizes. It delivers site search, product recommendations, autocomplete, and listing page optimization through a unified platform, with analytics tools that surface actionable data on search performance, query trends, and customer behavior. The solution integrates with major e-commerce platforms and supports custom API-based deployments for technical teams requiring deeper configuration.
Luigi's Box extends its core search capabilities with merchandising controls, allowing catalog managers to pin, boost, or bury products within search results and category listings without engineering involvement. A/B testing functionality lets teams validate changes to search logic and recommendation strategies against live traffic. Role-based access and a no-code interface make the platform accessible to both business and technical users, while detailed reporting dashboards provide visibility into conversion impact and revenue attribution across discovery touchpoints.
Starting price
Alternatives
with better value for money
Pros & Cons
Search Engine
Customer Conversion
Customer Support
Banner Ads
Do you work for Luigi's Box? Manage this product listing
Luigi's Box’s user interface
Luigi's Box reviews
Overall rating
4.9
/5
110
Positive reviews
95
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend0.95/10
5
4
3
2
1
94
16
0
0
0
Lukas C.
Sales Director Channels
Adam S.
Purchase manager
Tomáš V.
Operations Manager
Tomáš V.
Operations Manager
Miroslav M.
Digital Marketing Specialist
Nikoleta H.
Eshop manager
Who uses Luigi's Box?
Based on 110 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Luigi's Box's key features
Most critical features, based on insights from Luigi's Box users:
All Luigi's Box features
Features rating:
Luigi's Box alternatives
Luigi's Box
Starting from
No pricing info
AddSearch
Starting from
119
Per month
Slack
Starting from
8.75
/user
Per month
Guru
Starting from
No pricing info
Luigi's Box pricing
Pricing plans
Pricing details:
Self-service
No pricing info
Advanced
No pricing info
Enterprise
No pricing info
User opinions about Luigi's Box price and value
Value for money rating:
To see what individual users think of Luigi's Box's price and value, check out the review snippets below.
Lukas C.
Sales Director Channels
Adam S.
Purchase manager
Luigi's Box integrations (34)
Integrations rated by users
We looked at 110 user reviews to identify which products are mentioned as Luigi's Box integrations and how users feel about them.
Integration rating: 5.0 (1)
“Integrating with Kentico is important because it will allow us to streamline lead capture and connect the virtual tour experience directly to our recruitment workflows.”
“Kentico is the CMS into which the Luigis box is integrated”
Kirsta P.
Senior Marketing Advistor
Other top integrations
Luigi's Box customer support
What do users say about Luigi's Box customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Luigi's Box customer support.
Widespread user sentiment highlights Luigi's Box customer support as fast, responsive, and effective in resolving issues.
A number of users praise the support team's professionalism, friendliness, and willingness to go the extra mile.
Multiple users appreciate the ease of communication and the team's ability to provide helpful, business-oriented solutions.
Support options
Training options
To see what individual users say about Luigi's Box's customer support, check out the review snippets below.
“We are overall very happy with the solution, it works well almost all of the time and when it does not, their customer support usually deals with everything as soon as possible.”
Michal P.
CRO Manager
“They also have excellent support in LB.”
Dominik S.
Contractor
Luigi's Box FAQs
Q. What level of support does Luigi's Box offer?
Luigi's Box offers the following support options:
Chat, Phone Support, Email/Help Desk, Knowledge Base, 24/7 (Live rep)