Enrollsy Reviews

Enrollsy is clean and simple while still providing you all the features you'd need for enrollment. I love that we can handle everything from the student applications to payments through Enrollsy. It's so much better than trying to organize the information and payments yourself in spreadsheets! The customer support at Enrollsy has also been super helpful in allowing us customize our application and student portal to meet our specific needs since we are not a traditional school.

I've only noticed small things that have been inconvenient while I was learning the software. I think it's just getting past the learning curve associated with any software.

Hey Josh, thank you for your kind words. We are happy Enrollsy is making your day-to-day easier. If there is anything specific we can do to improve the ease of use, please let us know. We are constantly trying to improve that and other aspects of the platform. Keep rockin' and enrollin'! The Enrollsy Team

This software is current and up to date with todays tech. The ease of use and set up for the back office part has decreased the amount of time I have to work on enrollment/class schedules. This has released me to do more of what I love...lesson planning and teaching music!

I haven't run into any feature that is missing or that is annoying. So far, I love every aspect.

Hey Letha, thank you for your kind words. We're still improving the platform but it's great to see you've had such a great experience so far. We love working with you, so keep the feedback coming.

We are a small nonprofit business that has a complex set of needs. Our expectations regarding the systems ability to meet our needs were high. Yet Enrollsy exceeded our expectations. How did they do this? Quite simply they listened to what we needed. They researched what we do so they could better assist us during implementation. The implementation process was managed well and the system had all of the working features we desired. We were able to easily use the system to manage all facets of our participant registration and integrate them with our existing applications and business processes.

This review is during our first year with Enrollsy. We expressed the desire to have more robust reporting features and based upon our experiences so far, we have confidence that they will be able to add this to our next programming season.

Hey Matt, thank you so much for your kind words. We truly enjoy working with Common Ground on the Hill. You and your team deserve as nice of a review as you gave us. You make it easy for us to help you and that makes all the difference! Thanks again! The Enrollsy Team

Our registration team is so happy we switched to Enrollsy after using Eventbrite for years. Not only is Enrollsy less expensive, it has the same capabilities, and it's much more customizable. Working with their team to get our camp registration set up was very smooth; they were helpful and quick to answer any questions. We passed along some feedback from our customers to the Enrollsy team about ease of use, and they were eager to make the changes suggested.

The implementation process could be more intuitive, though we were able to use the articles in the support center and ask questions directly to find our way -- once we had the lay of the land, it was easy enough.

We are transitioning away from a clunky, confusing registration system with a huge amount of manual data entry on the company side, as well as lots of talking on the phone and speaking directly with the customer. As we moved over to Enrollsy, we worried that our customers would feel frustrated by having to learn a new system, but it has been the opposite experience. Our customers are all complimentary...

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We push Enrollsy's registration to the limits of its capabilities because of the amount of details we need about each course registration, and so the system can sometimes get bogged down by how many different levels we have on our forms. I hope that over time this is something that will continue to be developed because it is adequately functional but could be even better and a key feature for our families...

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Thanks for your kind words and constructive criticism/feedback. We've loved getting to know you and your team and working to get a solution in place that optimizes your enrollment and other back-office processes.

One of the things I appreciate most about Enrollsy is that I didn't have to buy a bunch of modules I don't need. Most childcare software programs are overkill for a program of our size (typically 180 students). Enrollsy is easy for parents to use when they register their child. They can go in and update information easily, too. They can track what payments they've made, which is helpful, too....

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I don't know that there is much I dislike; if we have suggestions, they are very open to hearing them and making changes when they can.

Thanks for your kind words, Kimberly. We love working with you all!

Our childcare programs involve over a thousand families combined. We have been searching for years for a software program that will allow us to handle all aspects of registration, scheduling, and billing in one place. Enrollsy rose to the challenge! Our scheduling needs are diverse and it has been challenging to find software to accommodate our needs. Enrollsy allows us to create any schedule we need and set parameters for those schedules during the online registration process. We love the instructor portal and parent kiosk for signing children in and out electronically. We have moved into the 21st century, no more paper!!!

The set up process for online registration was a bit cumbersome and not as straightforward as I would have liked. But, we received ample support during the set up process and the end product was fantastic. We would like to see more information available to teachers in the instructor portal. [SENSITIVE CONTENT HIDDEN] has listened to our needs and suggestions and is working with us to incorporate the change.

Hey Kristine, Thank you for your review and kind words. If you have any specific suggestions for how we could improve the process for setting up online registration/enrollment, please let us know. It's a real challenge to build software that supports a variety of use-cases without becoming too complex. We're very happy to hear that the end product has provided such a positive experience. It was...

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Enrollment and payments are all in one location. Also, the account can be accessed using a mobile device and that there is a downloadable app. Our customers have found Enrollsy to be very user friendly. The customer service at Enrollsy is top-notch. They are very attentive and respond quickly.

Currently, a notice shows on the account when there is an issue with an ACH draft but a notice is not shown when there is an issue with a credit card payment; it is just assumed. Currently, if an enrollment is received in between a Payment Plan cycle, the current invoice must be added manually. Currently, the auto draft pulls the payment based off of the the current invoice rather than the account balance. However, it is my understanding that each of these items are being worked on by the Engineering Team.

Hey Michelle, thank you for taking the time to leave a review. The timing of your transition to Enrollsy is great in terms of getting some of our newest benefits, but we are in the middle of updates that have likely made it a little rougher here and there. We hope to have these worked out very soon and hope those changes will help you rate us higher in the future. Thank you again for choosing Enrollsy!

We made the switch to Enrollsy in order to streamline the application and enrollment process, eliminating manual data entry. Online enrollment saves our program hundreds of administrative hours during peak seasons. The enrollment form is customizable to fit our unique needs, and all student data can easily be sorted and pulled into csv sheets or mail merge documents for different regulatory needs. Overall, the best part of Enrollsy is how much time it has saved me by automating and connecting different operational components together into one easily accessible system.

Enrollsy offers most of the features from our previous software. Helping others (teachers, customers) transition smoothly to Enrollsy was most difficult because it was new. I suggest encouraging teachers, customers to watch the product videos at the onset of integration. It would also be helpful to spend time navigating the teacher and customer portals (as an administrator).

Hey Stephanie, thank you for taking the time to leave your feedback! We're so glad Enrollsy is saving you so much time.

We love the Enrollsy customer service and how responsive the whole team is and the online registration has really made the process a lot easier to share information with staff, communicate with parents, and keep track of different programs. Built-in payment plans and automatic charging, communications systems like texting and direct email have been great additions for us! We love using this both as an online registration system and for instructors to be able to check students in and out and have all of the contact, medical, etc. information at their finger tips.

It definitely takes awhile to learn the backend of the system in order to set up the registrations. The system is very robust so it takes a dedicated person/team to figure it out. There are some clunky software elements and load times were sometimes long.

Hey Ilya, thank you for taking the time to write a review. We are definitely working hard to de-clunkify and speed up certain aspects of the app. In the meantime, we hope to be able to offset some of these things with service and value. Again, we appreciate your perspective.

We run an art school of about 150 students. My main role is scheduling/ invoicing. In the past, annual registration was a nightmare as I tried to do it manually through numerous emails to each parent. Enrollsy has changed that completely. Their customer service is truly unmatched - in fact, unmatched to any other business I've ever worked with. They took time to find out specifically what our needs...

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At the moment, I'm using an outdated accounting software to handle our accounts, and this creates some needless busy-work. However, I hope soon to switch to QuickBooks, and then Enrollsy will streamline well with that software. Sometimes running Enrollsy seems to slow down my laptop, but I haven't had any real issues with this. Usually it's just seen in some slight lag time pulling up info. As with...

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Thank you for your kind words, Elizabeth! We love what Fizer Fine Art is and stands for, so it's our pleasure serving you. We hope Enrollsy continues to provide you with value as we keep developing and improving new and existing features. Thanks again!

Enrollsy collects important information about our clients, collects the funds, and deposits them directly to my bank account. It is customizable to anyone's needs and I am very particular about certain details. That was not a problem. In fact, through the entire process of setup, I don't remember ever hearing a "no we can't do that." Instead there always was a solution to our particular needs.

There is a learning curve but I have a great staff and they pick up super quick. There are features that I have yet to benefit from and I just need to make time to review. That said, the customer support is always available to hold your hand and happy to explain.

Cheryl! Thank you so much for this review. Working with you was a ton of work but even more fun. We did something spectacular in about 10 days, which says as much about you as it does us. Thanks for giving us the opportunity to support your business!

I liked that Enrollsy automated billing accounts and payment reminders to parents so that I have less to do! Putting payment into the hands of parents has meant fewer parents coming to me to make payments. The ease of enrollment for new parents has been a blessing as well. Just getting an email and sending the link is all there is to enrollment now!

It did take a lot of tweaking for our complicated payment systems, but Enrollsy did make it so much easier to deal with payments. We even tweaked our own processes to make it even easier for us and for the parents.

Serena, thank you for the kind words and we are so happy that your day-to-day is better with Enrollsy! Software is never complete or perfect, but we are working every day in that pursuit. It's great customers like you who provide feedback and give us a chance to support you and build a product that meets the needs and exceeds the expectations in the marketplace.

Easy to set up, assistance every step of the way. There was customization to help match our abnormal set-up. Ability to setup and launch under a tight deadline. The program is very intuitive and feature packed.

I disliked the card processor we had to use, setting up another merchant account. However that had nothing to do with the overall software. We have had zero issues with the software at all.

Hey Tia, Thank you for the review! We are working on having more payment processing options and creating a self-onboarding process, but I think we will keep the hands on implementation options and high-touch support as a part of our standard service. Thanks again and we're so happy you are loving Enrollsy!

After I began looking into finding a registration forum on line, I remembered Enrollsy send me an email. The timing was perfect not only because of COVID, the way our clients needed to pay us for our monthly fees was getting complicated . With Ensolly , the program has made it so easy for my clients to pay and even have access to their own account. Their were options I could give me clients as well. The support I had to personalise Enrollsy was not like I had expected. I couldn't believe the amazing help and kindness offered. At anytime I could ask a question and it was answered almost right away. The training they give you to work on the site, is thorough , and I am so glad I found this company. I will be with them for many years!

Nothing I could say right now. It covers all I need to run my company registration process perfectly

Thank you for your kind words, Leslie. We appreciate the opportunity to work with you.

Simplicity - very easy to learn and begin using.

Lacking some things that I would Like to have available, however they are always working on making the software more personalized for my business.

Hey Kathy! Thank you for your review. Please keep sharing those things that would make your day-to-day running your business easier and we will get them built for you as soon as we can.

Ease of use is paramount to our program, and Enrollsy exceeds our expectations. We love the "chat" feature where we are able to ask for help with an issue or have a question that needs to be addressed quickly. Enrollsy staff was on it within minutes! It's great peace of mind to know that help is there when you need it. I have to say, we have been extreemly happy and can't believe we didn't make the move to Enrollsy sooner!

So far we have very few issues with the software, and when a problem did arise, the staff at Enrollsy was right there with a solution. The developers have been willing to listen to our needs make adjustments to the program to help make our enrollment process seamless. I can't say anything but great things!!

Hey Bonnie! Thanks for your review. We love working with you and are very thankful for your suggestions and feedback. Keep it coming and we will keep working hard to ensure our product continues to offer the features and benefits to support you and others in your industry. Thanks again!

It has freed up so much of my time! Organizes information into straightforward, helpful, useful categories. Uncomplicated to learn and navigate. Easily accessible from computer or phone. Does not overwhelm my inbox with excessive notifications. If I have questions the Chat button is nearby and response time is quick.

So far none. When I had confusion it got cleared up with a simple chat.

Hey Anne, Thank you for your review! We're delighted you are saving time and able to spend more time working ON your business and less time working IN your business. That's a win for us both! If you need anything at all, you know how to reach us. Thanks, The Enrollsy Team

Enrollsy provided me with the support I needed when we were brand new to the program, and I didn't have to wait long. They responded right away and it was extremely helpful. They also provided many training videos and emails to talk us through any issues we were having as we got up and running with the program.

The enrollment and transaction posting has some steps that you repeat every time and it would be helpful to have a default option on those.

Thank you for the feedback! Please let us know if you have specific ideas for speeding up the enrollment and payment posting process from the Director perspective so we can keep you rockin and enrollin!

Enrollsy is the epitome of "all-in-one"! You have everything you need all in one place. Enrolling my preschool students this year was a dream. So easy and everything was done for me. It is easy to set up and whenever you run across something you need help with their team is quick to respond and ease any burden for you. Their customer service is superb and I am so grateful for this software in my life to make running my preschool much easier.

I would love to see an ability to print all your students receipts for one month with approximately 8-10 receipts per page! That would be quite the upgrade! Thanks Enrollsy!

Hey Hilary! Thanks for your review. It means a lot to us to know that we are hitting the mark with our customers. Thanks as well for the feedback on printing receipts. Let us put our heads together and see what we can come up with. Thanks, The Enrollsy Team

Very user friendly for staff and parents

I honestly cannot think of anything. If i had to think of something, I would say that it offers way too many features.

Monica, thank you for the kind words. We'll try to keep adding to the list of "way too many features" ;) in Enrollsy. Keep rockin' and enrollin'!

The support staff have been so helpful and the software is very user friendly!

So far we have yet to find something we don't like!

I like the ease of use and the service is impeccable. Any customization I have needed has been quickly enacted without any problem. It is very easy to contact someone with questions or suggestions.

I have no complaints about Enrollsy and any suggestions have been quickly reviewed and utilized.

Thank you for the amazing feedback! Our goal is to have reviews like this from all customers new and old in years to come. One of our core values is to build things people want to use, and we can only do that if we hear from you, so thanks for helping us improve the value of our platform!

This software has been easy to navigate, customize, and fits to exactly what our school needs. They have great customer support and are always very responsive to any questions I have. It has made our school much more efficient, improved communication, and parents love it!

The set up process takes a little time, but it is SO worth it in the end! We are very happy with the Enrollsy Software.

Hey Karissa, thank you so much for the kind words. We're happy to have you with us!

I love how customizable the software is. To be able to change the titles/names of sections, wow! Also, the immediacy and response from support and the individual who helped us get it all started [SENSITIVE CONTENT HIDDEN], was outstanding and above and beyond. It made the stress of this change/move, way less than it could have been.

Sharing classes with each other is altering the amount of weeks we have available (it's doubling the amount). Right now, I haven't had enough time with the software to pick out anything specific.

Thank you, Bailey!