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Procare Solutions
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud and mobile-based care management software
Table of Contents
Procare Solutions - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Procare Solutions overview
Based on 2748 verified user reviews
What is Procare Solutions?
Procare Solutions is a daycare solution with key features that include data security, a parent portal, communications management, payment processing, and attendance tracking, and more.
Who uses Procare Solutions?
By industry, Procare Solutions reviewers are most commonly professionals in education management (57%). The most frequent use case cited is daycare (86% of reviewers).
What do users say about Procare Solutions pricing?
Reviewers appreciate affordable entry-level packages and à la carte modules, which they say help control costs. Some users report frustration with hidden fees, frequent price increases, and bundled options that include unwanted features.
Starting price
Pros & Cons
School and Teacher Management
Parent and Child Management
Parent Payment
Phone Support
Tuition
Complex and rigid accounting features
Procare Solutions’s user interface
Procare Solutions pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.4
Ease of use
4.4
Customer support
4.6
Reviews sentiment
What do users say about Procare Solutions?
Procare Solutions is a daycare solution with key features that include data security, a parent portal, communications management, payment processing, and attendance tracking, and more.
Select to learn more
Who uses Procare Solutions?
Based on 2,748 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Procare Solutions's key features
GetApp's analysis of 473 verified user reviews collected between September 2021 and December 2024 identifies Procare Solutions' most critical features and summarizes user sentiment about those features.
Reviewers appreciate Procare Solutions' robust data security capabilities. They highlight the importance of protecting sensitive information such as names, addresses, financial details, and medical records. Users report that Procare Solutions provides secure transactions, maintains confidentiality, and offers various privacy settings. They find the platform's SSL standards and cloud login portal valuable for safeguarding data. However, some users express concerns about potential data theft and the need for improved two-factor authentication. Of the 157 Procare Solutions users who gave detailed accounts of their use of Data Security, 96% rated this feature as important or highly important.
Jenifer H.
Director
Erica H.
Director
Reviewers indicate that Procare Solutions' Parent Portal is a valuable tool for maintaining communication between parents and childcare providers. They appreciate the ability to view schedules, make payments, and receive real-time updates about their child's day. Users report that the portal helps decrease the time teachers spend on communication, allowing more focus on children. However, some users mention difficulties with registration processes and the need for better integration with other Procare components. Of the 213 Procare Solutions users who gave detailed accounts of their use of Parent Portal, 94% rated this feature as important or highly important.
See related user reviews
Naomi C.
Owner/Director
Laura H.
Director
Users report that Procare Solutions' communications management capabilities facilitate direct communication between parents, teachers, and administrators. They appreciate the ability to send notifications, upload documents, and manage case notes. Reviewers find the messaging capability useful for real-time updates and maintaining documentation. However, some users express a desire for improved text formatting options and better integration of communication tools across different platforms. Of the 138 Procare Solutions users who gave detailed accounts of their use of Communications Management, 88% rated this feature as important or highly important.
See related user reviews
Isabel S.
Director
Karen C.
Administrator/Owner
Reviewers highlight the convenience of Procare Solutions' payment processing capabilities. They appreciate the ability to automate tuition payments, reduce trips to the bank, and maintain accurate billing records. Users report that the system saves time and improves efficiency. However, some users express concerns about high fees, issues with payment posting, and the need for better synchronization between different Procare systems. Of the 130 Procare Solutions users who gave detailed accounts of their use of Payment Processing, 87% rated this feature as important or highly important.
See related user reviews
Karreecha N.
Family Empowerment Supervisor
Randy R.
CBO
Users find Procare Solutions' electronic payments feature helpful for simplifying tuition collection and reducing cash handling. They appreciate the ability to set up recurring payments and manage accounts easily. Reviewers report that electronic payments improve on-time payments and provide flexibility for parents. However, some users mention high transaction fees and the need for better integration with other Procare components. Of the 147 Procare Solutions users who gave detailed accounts of their use of Electronic Payments, 86% rated this feature as important or highly important.
See related user reviews
Erin L.
Director
Sheri R.
Human Resources & Billing
Reviewers indicate that Procare Solutions' attendance tracking capabilities are essential for managing classroom ratios and meeting state requirements. They appreciate the real-time updates, ease of generating reports, and integration with meal tracking. Users report that the system reduces paperwork and improves accuracy. However, some users mention the need for better differentiation of attendance statuses and improved synchronization between desktop and app versions. Of the 193 Procare Solutions users who gave detailed accounts of their use of Attendance Tracking, 84% rated this feature as important or highly important.
See related user reviews
Lorraine B.
Office Manager
Mollie B.
Director
All Procare Solutions features
Features rating:
Procare Solutions awards
Procare Solutions alternatives
Procare Solutions
Starting from
No pricing info
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Playground
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Procare Solutions pricing
Starting from
No pricing info
User opinions about Procare Solutions price and value
Value for money rating:
Of 126 reviews that provide robust commentary on Procare Solutions's price and value, 60% mention it in a positive light.
Some users say Procare Solutions offers a good value for money, highlighting its comprehensive features and lower overall costs compared to competitors. They appreciate the ability to consolidate various administrative tasks and the flexibility in pricing plans, which can accommodate different budgets. Some reviewers feel the upfront costs can be high, but the ongoing monthly fees are reasonable and more affordable than other software that charges per child. Users think the software's affordability is particularly beneficial for small businesses and non-profits. Reviewers indicate that the free 30-day trial is a valuable opportunity to test the software before committing.
However, some users report that Procare Solutions can be expensive, especially for smaller providers or non-profits. They find the additional fees for certain features and updates to be a drawback. Some reviewers find the credit card processing fees and other hidden costs to be high, which can add up over time. Users think the pricing information is not always transparent, and they dislike having to contact customer service to get detailed pricing. Some reviewers feel the software's cost is not justified by the features they use, and they mention that there are cheaper alternatives available.
, and
To see what individual users think of Procare Solutions's cost and value, check out the review excerpts below.
Procare Solutions integrations (11)
Integrations rated by users
We looked at 2,748 user reviews to identify which products are mentioned as Procare Solutions integrations and how users feel about them.
Integration rating: 4.0 (8)
“I set up the integration initially, but then intentionally broke the link between software programs because ProCare was not creating invoices the way I needed them to be set up in Quickboooks.”
“This makes it very easy for our accountant to automatically get the information they need.”
Haley A.
Program Administrator
Integration rating: 4.7 (6)
“Gusto is the payroll addition to Procare. It is so nice to have this integrated and keeping up with the hours of the staff. It saves me so much time.”
“It is very important to have a valid official payroll, that integrates based on time punches from Procare.”
Jenifer H.
Director
Integration rating: 4.5 (10)
“I wish time cards transfered over a little more, but onboarding has been so much easier!”
Ashlyn M.
Executive Director
Integration rating: 5.0 (4)
Integration rating: 4.5 (2)
Integration rating: 4.5 (2)
Integration rating: 4.5 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Procare Solutions customer support
What do users say about Procare Solutions customer support?
Customer support rating:
We analyzed 720 verified user reviews to identify positive and negative aspects of Procare Solutions customer support.
A large number of users praise Procare Solutions' customer support for being responsive and helpful with both urgent and ongoing needs.
Widespread user sentiment highlights the knowledgeable and polite support staff who resolve issues efficiently and guide users patiently.
Broad user base appreciates early morning tech support availability and prompt assistance, even during off-hours or late at night.
Common user feedback values the multiple support channels, including live reps, online resources, webinars, and easy access to assistance.
Support options
Training options
To see what individual users say about Procare Solutions's customer support, check out the review snippets below.
“Procare Solutions offers a variety of products with several great features, has a responsive support team (both with in-the-moment questions and long-term development requests), and is ultimately a very good value for its cost.”
Jessica L.
Communications And Event Coordinator
“We use the software for the day-to-day operations of our center and have been using this software for over twenty-five years. As technology advances, so does the Procare software. If we have ever needed support, it was always provided, usually with a quick response. ”
Deborah S.
Assistant Director
“I also LOVE that when I have an issue with the program I can quickly get help through customer service, or I can even suggest an upgrade to the product.”
Leighann B.
Owner and Director
Procare Solutions FAQs
Procare Solutions has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What is Procare Solutions used for?
Procare Solutions is a childcare management software that helps businesses run their operations, providing real-time information for making critical decisions, maintaining compliance with local and state regulations, and adhering to business best practices. The tool manages every aspect of the child care center, optimizes parent communication, and automates the payment collection process. It assists with invoicing, billing and payments, staff management, and maintaining staff-child ratios. With a fully integrated and complete parent engagement solution that also includes classroom management, Procare solutions helps parents connect with their children’s day-to-day activities – from tracking developmental milestones to sharing photos and videos to enabling two-way communication. Procare enables contactless check-in/out with the choice of either QR codes, GPS curbside or both. And, they offer security hardware so users can ensure their center is truly secure. Procare Solutions assists with tuition collection and payment management, including billing, electronic fund transfer (EFT), and more. Users can also do an in-person point-of-sale transaction if needed. It lets businesses monitor and comply with staff-child ratios, enable staff clock-in/out and have staff records readily available. With Procare, users can calculate timecard hours, deduct withholdings, track and accrue vacation and sick hours, and print payroll checks easily and accurately. It also helps record and maintain up-to-the-minute information on the children in your care with attendance tracking. It helps manage staff-child ratios to meet state requirements and regulations and maximize the safety of students during the busiest time of the day with contactless QR code and GPS check-in capabilities. The tool also helps set up and offer online registration to streamline operations. Users can plan weekly lessons, manage curriculum and assess children’s developmental progress.
Q. What are the benefits of using Procare Solutions?
•Child Care Business Management - Procare solution helps manage every aspect of the daycare — regardless of the size and structure of the organization. From invoicing, billing, and payments to family and child data to staff and student-to-staff ratios, the daycare app provides comprehensive solutions that save time and money by streamlining the administrative tasks.
•Parent Engagement - When you are looking to build stronger connections with the families you serve, a parent engagement solution is the answer. With a fully integrated and complete parent engagement solution that also includes classroom management, you can immerse parents into their children’s day-to-day activities – from tracking developmental milestones to sharing photos and videos to enabling two-way communication.
•Secure & Contactless - Eliminating unnecessary foot traffic is key in providing a safer environment. That’s why Procare Solutions enables contactless check-in/out with the choice of either QR codes, GPS curbside or both.
•Tuition Collection and Payment - Procare’s childcare app and web platform takes the hassle out of childcare billing with all of the touchless payment options, including electronic fund transfer (EFT), online or completely automated. Users can also do an in-person point-of-sale transaction if needed. Tuition collection is a seamless experience for daycare providers.
•Staff Management - The tool helps monitor and comply with staff-child ratios, allowing staff to clock-in/out and have staff records available readily. Businesses can calculate timecard hours, deduct withholdings, track and accrue vacation and sick hours, and print payroll checks.
•Track Attendance - It records and maintains up-to-the-minute information on the children with attendance tracking.
•Monitor & Report Staff-Child Ratios - It enables businesses to monitor and manage staff-child ratios for proper development and to meet state requirements.
•Drop off & Pick up - It helps optimize safety of students during the busiest time of the day with contactless QR code and GPS check-in.
•Online Registration - Procare solutions helps set up and offer online registration to streamline operations.
•Early Childhood Learning - The tool helps plan weekly lessons, manage curriculum, and assess children’s developmental progress.
Q. What languages does Procare Solutions support?
Procare Solutions supports the following languages:
English
Q. Does Procare Solutions support mobile devices?
Procare Solutions supports the following devices:
Android, iPad, iPhone
Q. Does Procare Solutions offer an API?
No, Procare Solutions does not have an API available.
Q. What level of support does Procare Solutions offer?
Procare Solutions offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support, Chat
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