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Intelswift Logo

AI-driven customer service automation platform

Table of Contents

Intelswift - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: January 2026

Intelswift overview

What is Intelswift?

Intelswift is an AI-first customer service automation software designed to transform support centers into profit centers. The platform leverages advanced artificial intelligence and machine learning to streamline customer service processes, handle routine inquiries, and empower human agents with real-time insights and suggestions.

Intelswift's intelligent virtual agents are capable of resolving over ninety percent of customer issues instantly and accurately, freeing up support teams to focus on more complex matters. The software's omnichannel capabilities consolidate communications from multiple channels, including email, chat, and social media, into a single centralized platform. This ensures comprehensive customer interaction tracking and seamless management of all customer inquiries.

The platform's no-code visual builder allows businesses to create powerful automations, while the AI-enhanced live chat maximizes agent productivity. Intelswift's reporting and analytics capabilities provide valuable insights, enabling support leaders to make data-driven decisions and optimize their operations. With seamless integrations, automated lead qualification, and the ability to train virtual assistants, Intelswift delivers a comprehensive solution that drives a thirty percent reduction in operating costs, a twenty-five percent boost in customer satisfaction, and a tenfold increase in conversion rates compared to traditional digital methods.

Key benefits of using Intelswift

  • Automates routine customer service tasks like lead qualification and common inquiries, freeing agents to focus on complex issues
  • Provides 24/7 intelligent support with AI agents that can resolve over 90% of customer questions instantly and accurately
  • Consolidates customer communications from multiple channels into a single interface for comprehensive tracking
  • Allows building powerful automations with a no-code visual workflow builder
  • Offers AI-enhanced tools like live chat and copilot to boost agent productivity and customer satisfaction
  • Provides data-driven insights using AI analytics to optimize support operations and performance
  • Starting price

    19flat rate /
    per month

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    Intelswift’s user interface

    Ease of use rating:

    Intelswift reviews

    Overall rating

    4.0

    /5

    1

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10
    Rating distribution

    5

    4

    3

    2

    1

    0

    1

    0

    0

    0

    Intelswift's key features

    Most critical features, based on insights from Intelswift users:

    AI copilot
    Multi-Channel communication
    Contextual guidance
    Intent recognition
    Reporting/Analytics
    AI/Machine learning

    All Intelswift features

    Features rating:

    Natural language processing
    Activity dashboard
    API
    Chatbot
    CRM
    For sales teams/organizations
    Live chat
    Machine learning
    Performance metrics
    Real-Time data
    Search/Filter
    Third-Party integrations
    Virtual personal assistant (vpa)

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    Intelswift pricing

    Value for money rating:

    Pricing plans

    Pricing details:

    Free plan
    Free trial
    Subscription

    Personal

    19

    Per month

    Features included:

    • 4 segments Lead Qualification
    • Conversation history
    • Human Hand Off
    • Support Tickets
    • Workflow builder
    • Reports

    Pro

    49

    Per month

    Features included:

    • AI Conversation Summary
    • 6 segments Lead Qualification
    • Gemini, GPT, Llama
    • Advanced reports with AI Insights
    • Swift AI Copilot
    • Knowledge base

    Business

    125

    Per month

    Features included:

    • Unlimited segments for Lead Qualification
    • Video Chat
    • Connect any external data source
    • AI Summaries
    • Data predictions
    • Roles and Permissions

    User opinions about Intelswift price and value

    Value for money rating:

    Intelswift integrations (5)

    Intelswift support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    Knowledge Base
    Chat

    Training options

    Live Online
    Videos

    Intelswift FAQs

    Q. What type of pricing plans does Intelswift offer?

    Intelswift has the following pricing plans:
    Starting from: $19.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)

    These products have better value for money


    Q. Who are the typical users of Intelswift?

    Intelswift has the following typical customers:
    Small Business


    Q. What languages does Intelswift support?

    Intelswift supports the following languages:
    English


    Q. Does Intelswift offer an API?

    No, Intelswift does not have an API available.


    Q. What other apps does Intelswift integrate with?

    Intelswift integrates with the following applications:
    Jira, Docusign, Mailchimp, Twilio, Asana


    Q. What level of support does Intelswift offer?

    Intelswift offers the following support options:
    Email/Help Desk, Knowledge Base, Chat

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