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Ivy Experience Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Guest management software for hotels, casinos, and resorts
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Ivy Experience Suite - 2026 Pricing, Features, Reviews & Alternatives
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Ivy Experience Suite overview
What is Ivy Experience Suite?
Ivy is a guest management software designed to help hotels, resorts, and casinos streamline guest communications using an automated concierge system and handle restaurant reservations, spa appointments, promotions, and more. The platform works as a digital assistant that automatically handles customer queries and service requests regarding issues such as late check-outs, wifi access, in-room dining, and on-site amenities.
Ivy enables businesses to manage pre-arrival requests, send room status notifications, assess customer sentiments in real-time, and check-out guests virtually. The solution offers a host of features such as artificial intelligence (AI) enabled conversations, desktop alerts, guest experience management, request routing, and more. It also includes web chat functionality, which allows organizations to communicate with guests and provide assistance during the booking process.
Ivy lets managers gain insight into the guest experience and operations via analytics and manage guest requests from a centralized dashboard. It also supports integration with Amazon Alexa, Google Assistant, and various third-party property management systems (PMS) including Maestro, Opera, HotSOS, and more.
Starting price
per month
Alternatives
with better value for money
Ivy Experience Suite’s user interface
Ivy Experience Suite reviews
Overall rating
4.3
/5
3
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend10/10
5
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Ivy Experience Suite's features
Features rating:
Ivy Experience Suite alternatives
Ivy Experience Suite
Starting from
250
Per month
EZ Texting
Starting from
25
Per month
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Starting from
7.91
Per month
Constant Contact
Starting from
12
Per month
Ivy Experience Suite pricing
Value for money rating:
Starting from
250
Per month
User opinions about Ivy Experience Suite price and value
Value for money rating:
Ivy Experience Suite integrations (4)
Top integrations
Ivy Experience Suite support options
Typical customers
Platforms supported
Support options
Training options
Ivy Experience Suite FAQs
Ivy Experience Suite has the following pricing plans:
Starting from: $250.00/month
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Ivy Experience Suite?
Ivy Experience Suite has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Ivy Experience Suite support?
Ivy Experience Suite supports the following languages:
English
Q. Does Ivy Experience Suite offer an API?
Yes, Ivy Experience Suite has an API available for use.
Q. What other apps does Ivy Experience Suite integrate with?
Ivy Experience Suite integrates with the following applications:
Stayntouch PMS, Maestro PMS, Front
Q. What level of support does Ivy Experience Suite offer?
Ivy Experience Suite offers the following support options:
FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat