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LoyJoy
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI Platform
Table of Contents
LoyJoy - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
LoyJoy overview
What is LoyJoy?
LoyJoy is a Conversational AI platform for Enterprise customers that turns business processes into beautiful conversations. LoyJoy combines a process automation engine with a chat user interface. Automation goes hand in hand with human agents and advanced AI for natural language understanding.
Customers that trust LoyJoy include Beiersdorf AG and Deutsche Telekom. LoyJoy empowers brands to achieve their goals in marketing, sales, and service processes with the motivational power of conversations. Brands relying on LoyJoy experience self-service process automation, skyrocketing conversion rates, and enterprise capabilities.
LoyJoy offers a 14-day free trial.
Key benefits of using LoyJoy
- skyrocketing conversion rates
- enterprise capabilities
- rollout capabilities
- process engine
- gamification
- natural language understanding
- multilingual (32 languages)
- multichannel (Website, WhatsApp, Instagram, Facebook)
10 of 80+ Process Modules That Make LoyJoy Unique
- book meetings and send calendar invites
- seamlessly integrate live agents into automated processes
- fully flexible loyalty program and customer referral
- integrate existing web apps in the chat UI
- net promoter score survey
- integrate existing systems seamlessly via API
- use the camera for image recognition and to scan items
- marketing permission with GDPR-compliant opt-in process
- use web components for flexible UI elements
- connect to custom web services
Starting price
per month
Alternatives
with better value for money
LoyJoy’s user interface
LoyJoy reviews
Overall rating
4.9
/5
12
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.75/10
5
4
3
2
1
11
1
0
0
0
Anke M.
Senior Project Manager CRM
Michelle H.
Marketing Consultant
Alexander L.
Senior CRM Manager
Marten K.
Business Development
Helmut K.
Innovation Manager
Sarah H.
Marketing- und Kommunikationsmanager
Who uses LoyJoy?
Based on 12 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
LoyJoy's key features
Most critical features, based on insights from LoyJoy users:
All LoyJoy features
Features rating:
LoyJoy alternatives
LoyJoy
Starting from
699
Per month
LiveAgent
Starting from
15
Per month
Pipedrive
Starting from
19
Per month
Zendesk Suite
Starting from
55
Per month
LoyJoy pricing
Value for money rating:
Starting from
699
Per month
Usage Based
User opinions about LoyJoy price and value
Value for money rating:
To see what individual users think of LoyJoy's price and value, check out the review snippets below.
Anke M.
Senior Project Manager CRM
Michelle H.
Marketing Consultant
LoyJoy support options
Typical customers
Platforms supported
Support options
Training options
LoyJoy FAQs
LoyJoy has the following pricing plans:
Starting from: €699.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of LoyJoy?
LoyJoy has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does LoyJoy support?
LoyJoy supports the following languages:
Arabic, Bulgarian, Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Malay, Norwegian (Bokmal), Polish, Portuguese, Romanian, Russian, Serbian (Cyrillic), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian
Q. Does LoyJoy offer an API?
Yes, LoyJoy has an API available for use.
Q. What level of support does LoyJoy offer?
LoyJoy offers the following support options:
Chat, Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), FAQs/Forum