SmartConvo - 2026 Pricing, Features, Reviews & Alternatives

SmartConvo is an Enterprise Knowledge Platform that empowers businesses to build their own knowledge bases using advanced AI solutions. The platform integrates Document and Conversational AI with Large Language Model (LLM) technology to enhance enterprise operations across various departments, including marketing, sales, finance, and human resources.

SmartConvo's key features include custom bots, the ability to train on private data, and an AI Copilot for enhanced productivity. The platform enables seamless human-like interactions through its conversational AI capabilities, while its Document AI and PrivateGPT features allow for the efficient handling and personalization of unstructured information. SmartConvo seamlessly integrates with a wide range of platforms, including websites, Slack, Google Docs, Shopify, and WordPress, to streamline workflows and boost productivity.

The platform offers a diverse range of generative AI use cases, from automating financial tasks like invoicing and compliance to optimizing recruitment and onboarding procedures in human resources. SmartConvo also provides AI-powered solutions for IT departments, enabling proactive issue detection and resolution, as well as marketing teams, delivering personalized data-driven insights. Underpinning these capabilities is SmartConvo's enterprise-grade security, which includes SOC 2 Type II compliance, secure access protocols, and flexible deployment options, ensuring the safety and integrity of business data.