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Sparrow
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified agent desktop and productivity suite
Table of Contents
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Sparrow - 2026 Pricing, Features, Reviews & Alternatives
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Sparrow overview
What is Sparrow?
Sparrow is a unified agent desktop and productivity suite that combines multiple customer experience tools, including ticketing, customer relationship management (CRM), surveys, sentiment analysis, and business intelligence in a single solution.
Sparrow's unified agent desktop aims to align and unify data from multiple business functions and systems in a unified view. The integrated CRM and ticketing systems allow agents to instantly escalate interactions to any department as needed, while the digital interaction hub enables the creation of voice- and chatbots to automatically respond to customers through pre-configured journey templates. Additionally, the mobile app allows users to work from anywhere.
Key benefits of using Sparrow
Single sign on
Multiple solutions on single platform
Hassle free and easy handling
Starting price
per month
Alternatives
with better value for money
Sparrow’s user interface
Sparrow reviews
Overall rating
5.0
/5
4
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.25/10
5
4
3
2
1
4
0
0
0
0
Sparrow's key features
Most critical features, based on insights from Sparrow users:
All Sparrow features
Features rating:
Sparrow alternatives
Sparrow
Starting from
9
Per month
Ringover
Starting from
29
Per month
3CX
Starting from
350
Per year
Aircall
Starting from
40
Per month
Sparrow pricing
Value for money rating:
Starting from
9
Per month
Flat Rate
User opinions about Sparrow price and value
Value for money rating:
Sparrow support options
Typical customers
Platforms supported
Support options
Training options
Sparrow FAQs
Sparrow has the following pricing plans:
Starting from: ₹9.00/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Sparrow?
Sparrow has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Sparrow support?
Sparrow supports the following languages:
English
Q. Does Sparrow offer an API?
Yes, Sparrow has an API available for use.
Q. What level of support does Sparrow offer?
Sparrow offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk