365 Collect - 2026 Pricing, Features, Reviews & Alternatives

End-to-End Arrears Management: Streamline and centralise all arrears and collections operations on a single platform, reducing complexities and providing full visibility of outstanding debts.

Boost Productivity: Automate routine processes, such as payment reminders and customer follow-ups, freeing up your teams to focus on higher-value tasks.

Enhance Customer Engagement: Leverage intelligent, omnichannel communication tools to provide customers with timely and relevant information, ensuring they stay informed and engaged in resolving their debts.

Flexible Payment Solutions: Tailor repayment plans and offers to suit each customer’s unique situation, improving the likelihood of on-time payments.

Advanced Arrears & Collections Strategies: Implement robust, data-driven strategies such as Champion/Challenger to optimise recovery efforts.

Customer Self-Service Portals: Empower customers to manage their accounts, make payments, and set up payment plans with ease.

Omnichannel Communication: Reach customers through their preferred channels, including SMS, email, and phone, to provide timely payment reminders.

Comprehensive Reporting & Insights: Use Power BI and other tools to track arrears trends, assess recovery performance, and gain actionable insights.

Hardship Management Tools: Offer flexible solutions for customers in financial difficulty, maintaining relationships while ensuring recovery efforts continue.

Built on Microsoft Dynamics 365: Seamlessly integrates with Microsoft’s ecosystem, automating your arrears and debt collection processes while providing a unified view of customer accounts.

Secure & Scalable: Hosted on Microsoft Azure, ensuring data security and scalability as your business grows.

Powered by AI: Leverage AI-driven insights and automation through Power Platform tools like Power Automate and Copilot Studio to optimise communications and operations.