Payment Depot Features

Payment Depot

The nation's only wholesale credit card processing rates

4.67/5 (57 reviews)

Payment Depot Feature Summary

  • Wholesale Visa/MC Interchange Rates
  • Easy API Library
  • Free Virtual Terminal
  • No Contracts
  • No Cancellation Fees
  • No PCI Fee
  • No IRS Fee
  • 25¢ Per Transaction
  • Recurring Billing
  • Unlimited Processing
  • Tokenization/Data Encryption
  • Mobile Processing
  • Physical Terminals

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Payment Depot Feature Reviews

25 reviewers had the following to say about Payment Depot's features:

Dennis Kesner

Easy to use, reliable

2018-09-21

Very positive experiences. Portable for small events and robust enough for large events.

Pros

Easy to use and very reliable.

Cons

I need to do a lot of reformatting when I import data into Excel.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Hamid Mashayekh

Great Credit Card Processing

2018-09-24

Payment depot has been great and I would recommend them to anyone needing to process credit card payments

Pros

Payment depot had fair upfront fees.

Cons

I wish there was a better way to process online payments

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Alycia Policani

Payment Depot Review

2018-09-24

I like the clear billing, without the numerous fees and no long term contracts.

Pros

Easy to use, straight forward, good customer support

Cons

I wish we could bill through 2 computer terminals without having to pay for 2 separate processing machines and accounts

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
mike gladue

Works, real people, saves me money.

2018-09-24

Payment agent put me on TSYS and my monthly charges are less than they were before with Elavon.

Pros

The payment agent's people are responsive to my needs and stay on the case until issues are fully resolved.

Cons

No negative issues to report at this time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Retail company, 1-10 employees)

Credit Card Processing Services

2018-09-21

I highly recommend them for credit card processing

Pros

Very reasonable pricing, fast payments. No hidden charges or fees.

Cons

Could not integrate with my program so I had to find a different company

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Joey Ballangee

staight forward terms

2018-10-03

Pros

simple contract terms upfront pricing reasonable pricing something affordable

Cons

not a lot of features without authorize.net there wouldn't be a lot of options. i'd love to see some form of invoice that we could email. e often take deposits from customers across the the phone. i'd love to email a invoice

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Olivia Perdigon

Great resource for payments

2019-05-20

It has been good so far

Pros

Everything in one place for clients and businesses.

Cons

Having to put a time frame whenever you search for transaction reports

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
DeeAnn Jones

Program very easy to use

2018-10-01

It is very mobile and allows us to take payments just about anywhere we go on service calls.

Pros

The program is very easy to use and very mobile, allowing us to take payments just about anywhere we travel on service calls.

Cons

There is nothing that I have found that I dislike at this time.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Kristi Stoll

Not good for small businesses

2018-10-16

Last year, before I was supposed to renew, they sent out an email saying their yearly fee was going up 25% for a new security feature. They did not say it was optional.

Pros

It is easy to use and integrates easily.

Cons

Their cost system doesn't work well for really small businesses by the time you pay the yearly fee and monthly cc charges.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Jessica Rutherford

Overall very happy with Payment Depot

2018-09-21

Pros

Set up was extremely smooth. Easy to use

Cons

No special notification for auto payment

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Vicky Forrest

Great Rates / Fantastic Support

2018-09-28

Great rates, fantastic support, could keep my previous equipment. No ridiculous fees

Pros

Payment depots rates are very competitive!

Cons

I’d like to be able to link my payment depot account with other online services

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Scott Gordon

Payment Depot give me confidence...

2018-09-26

Lower Costs, better reporting, ease of use.

Pros

Confidence that I am definitely getting the best rate for my merchant credit card acceptance.

Cons

They made one pretty big mistake, but the rectification was quick and complete. We just had some extra money in our bank for a couple of weeks. No Problem!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Louis Salerno

Excellent Cost Savings

2018-09-24

Excellent support when needed, very few issues with terminals.

Pros

Significant cost savings from their clear approach to interchange billing + an annual fee.

Cons

You take some risk on buying terminals out right, but in reality you're savings so much compared to any of the major re-sellers you can buy a few a year. PCI compliance testing for some locations is very odd and needs to be re-certified every 90 days, significant hassle to PCI compliance, again only for some locations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Printing company, 1-10 employees)

Straight-forward Payment Processing

2018-09-21

Pros

Flat-rate processing that is easy to understand, and customer service that is friendly and readily available.

Cons

So far I have not had any disappointments with Payment Depot.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Eric Soloway

Great service - No middleman

2018-10-02

Pros

We love the pricing, customer service brings options and we can integrate with just about anything by using their included gateway partners.

Cons

We saved almost 3% in fees when I switched to payment depot.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Siva Mikkilineni

Payment Depot Review

2018-09-28

Good. Good cost savings.

Pros

Saves Money over other payment processors

Cons

Hard to figure out the root cause of transactions not going through.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Fred Kandah

Unbeatable

2018-10-03

Pros

Payment Depot makes signup and processing easy with the best pricing and support.

Cons

Not much, perhaps online access to PD statements.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Law Practice company, 1-10 employees)

Best Card Rates Available

2018-09-21

Pros

- No different than any other credit card processor, just cheaper.

Cons

- There are no cons with using Payment Depot

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Telecommunications company, 1-10 employees)

Payment Depot Review - 2018

2018-09-28

Pros

It was seamless and easy to use.

Cons

Making changes to the payment methods available was very difficult because various parties needed to be involved and that was no instructions indicating how to easily do so.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael Murray

Good customer service

2018-09-25

Overall it was a good experience.

Pros

Good customer service from the team every time I reached out.

Cons

Had to use a website that wasn't always intuitive like other processing companies.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Lawrence Lam

Easy and flexible

2018-09-28

Pros

The software ok the mobile app is extremely easy to navigate.

Cons

No real complaints about the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Elizabeth Chapman

Lower your payment processing costs

2018-09-29

Pros

Lower processing costs for credit card payments. You can save a lot of money by using their system.

Cons

They did just update it and it is much better, but still not super easy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Bill C

Payment Depot easy to use, fair pricing

2018-09-24

Allowed us to cost effectively take credit cards

Pros

Easy to Use Easy to integrate into website

Cons

A little cumbersome when a customer is on the phone

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Alex Melnick

Payment Depot Review

2019-06-07

Very easy and pleasant experience

Pros

Payment Depot made the transition from our initial processor easy and painless.

Cons

They are not really a software company, so nothing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jared Maiero

Other Processors Cannot Compete

2018-09-21

I have had a wonderful experience overall and other companies cannot compete with what they offer.

Pros

While I don't necessarily use Payment Depot software exclusively, their implementation of the Clover device works nicely.

Cons

I wish that there was a more open and direct API to work with different systems.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more