Payment Depot Pricing, Features, Reviews & Alternatives

Payment Depot

The nation's only wholesale credit card processing rates

4.67/5 (57 reviews)

Payment Depot overview

What is Payment Depot?

Payment Depot offers the nation's only wholesale credit card processing rates. While other companies charge an added percentage on top of Visa/MC interchange, Payment Depot gives merchants the direct interchange rate with no added percentage.
paymentdepot.com

Pricing

Starting from
$49/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Payment Depot screenshot: screen shot payment depotWhat is True Cost?

Payment Depot user reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.5
  4.7
  4.6
Bryan C.

Great Value and Support

Used daily for 1-2 years
Reviewed 2018-09-21
Review Source: Capterra

Pros
I like the fact that there is a small but sufficient team dedicated to making sure you have great customer service. Everyone is fast and friendly. They always follow up when in an inquiry is made.

Cons
The way the payments batch out is strange. Some are delayed 2 days and some are next day. Makes keeping track of deposits a litttle cumbersome.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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kyle p.

Its not a bad payment processor

Used daily for 2+ years
Reviewed 2019-08-27
Review Source: Capterra

its good service and they use authorize but you can find cheaper alternatives almost anywhere that has one portal for everything.

Pros
the rates were ok at best but the support is there. Its nice to get a hold of someone right away when you need it and they use the authorize.net gateway which is good.

Cons
its horrible that you have to work with multiple portals when dealing with charges and chargebacks. No notifications of charge backs were even given to us and on top of that the rates were higher than paypal and other companies.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 6/10

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Kristi S.

Not good for small businesses

Used weekly for 2+ years
Reviewed 2018-10-16
Review Source: Capterra

When I first signed up, they were very helpful. Now my account mgr hardly answers my questions. Last year, before I was supposed to renew, they sent out an email saying their yearly fee was going up 25% for a new security feature. They did not say it was optional. However, after getting upset about the fee change for a service I felt I did not need, they told me I could have my old rate and said the extra service was only optional. That was a total scam. Not impressed with their lack of integrity. Don't recommend.

Pros
It is easy to use and integrates easily. Authorize.net is easy to use as well.

Cons
Their cost system doesn't work well for really small businesses by the time you pay the yearly fee and monthly cc charges.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Louis S.

Excellent Cost Savings

Used daily for 1-2 years
Reviewed 2018-09-24
Review Source: Capterra

Excellent support when needed, very few issues with terminals.

Pros
Significant cost savings from their clear approach to interchange billing + an annual fee.

Cons
Amex setup not supported for our industry unless we go directly to Amex, and the rates are horrible direct with Amex. You take some risk on buying terminals out right, but in reality you're savings so much compared to any of the major re-sellers you can buy a few a year. PCI compliance testing for some locations is very odd and needs to be re-certified every 90 days, significant hassle to PCI compliance, again only for some locations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Erin L.

Payment Depot is Great!

Used daily for 2+ years
Reviewed 2018-09-21
Review Source: Capterra

My processing fees are lower than most other businesses. The customer service has been amazing!

Pros
The cost savings initially attracted me to Payment Depot, however, they have been so easy to work with and had superb customer service. They have eve helped guide me in switching over to a new POS system. I couldn't recommend them more!

Cons
I only wish I could easily directly process online with pd.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Payment Depot pricing

Starting from
$49/month
Pricing options
Free trial
Subscription
View Pricing Plans

15¢ per transaction for wholesale Visa Mastercard Discover Amex. No added percentages. Just flat interchange plus 15¢.

Payment Depot features

Electronic Payments
Recurring/Subscription Billing
Reporting/Analytics

API (409 other apps)
Accounting (294 other apps)
Accounting Integration (237 other apps)
Activity Dashboard (396 other apps)
Alerts/Notifications (335 other apps)
Audit Trail (279 other apps)
Billing & Invoicing (367 other apps)
Compliance Management (368 other apps)
Customizable Reports (261 other apps)
Data Import/Export (364 other apps)
Expense Tracking (261 other apps)
Invoice Management (311 other apps)
Invoice Processing (239 other apps)
Multi-Currency (323 other apps)
Reporting & Statistics (430 other apps)
Third Party Integrations (351 other apps)
Workflow Management (275 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Payment Depot

Key features of Payment Depot

  • Wholesale Visa/MC Interchange Rates
  • Easy API Library
  • Free Virtual Terminal
  • No Contracts
  • No Cancellation Fees
  • No PCI Fee
  • No IRS Fee
  • 25¢ Per Transaction
  • Recurring Billing
  • Unlimited Processing
  • Tokenization/Data Encryption
  • Mobile Processing
  • Physical Terminals
View All Features

Benefits

Wholesale Visa, Mastercard, Amex, Discover interchange direct rates with no mark up. Impossible to get a lower card processing rate.