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Payment Depot
The nation's only wholesale credit card processing rates
(14)
Payment Depot offers the nation's only wholesale credit card processing rates. While other companies charge an added percentage on top of Visa/MC interchange, Payment Depot gives merchants the direct interchange rate with no added percentage.
Typical customers
Platforms supported
Support options
Training options
Starting from
59
Per month
Flat Rate
Starting from
50
Per month
Other
Value for money
4.6
/5
57
Starting from
59
Per month
Flat Rate
Value for money contenders
Functionality
4.5
/5
57
Total features
20
3 categories
Functionality contenders
Overall Rating
4.7
/5
57
Positive reviews
43
11
2
0
1
Overall rating contenders
Bryan C.
Retail, 11-50 employees
Used daily for 1-2 years
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I like the fact that there is a small but sufficient team dedicated to making sure you have great customer service. Everyone is fast and friendly. They always follow up when in an inquiry is made.
The way the payments batch out is strange. Some are delayed 2 days and some are next day. Makes keeping track of deposits a litttle cumbersome.
kyle p.
Retail, 1-10 employees
Used daily for 2+ years
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its good service and they use authorize but you can find cheaper alternatives almost anywhere that has one portal for everything.
the rates were ok at best but the support is there. Its nice to get a hold of someone right away when you need it and they use the authorize.net gateway which is good.
its horrible that you have to work with multiple portals when dealing with charges and chargebacks. No notifications of charge backs were even given to us and on top of that the rates were higher than paypal and other companies.
Kristi S.
Health, Wellness and Fitness, self-employed
Used weekly for 2+ years
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When I first signed up, they were very helpful. Now my account mgr hardly answers my questions. Last year, before I was supposed to renew, they sent out an email saying their yearly fee was going up 25% for a new security feature. They did not say it was optional. However, after getting upset about the fee change for a service I felt I did not need, they told me I could have my old rate and said the extra service was only optional. That was a total scam. Not impressed with their lack of integrity. Don't recommend.
It is easy to use and integrates easily. Authorize.net is easy to use as well.
Their cost system doesn't work well for really small businesses by the time you pay the yearly fee and monthly cc charges.
Louis S.
Retail, 11-50 employees
Used daily for 1-2 years
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Excellent support when needed, very few issues with terminals.
Significant cost savings from their clear approach to interchange billing + an annual fee.
Amex setup not supported for our industry unless we go directly to Amex, and the rates are horrible direct with Amex. You take some risk on buying terminals out right, but in reality you're savings so much compared to any of the major re-sellers you can buy a few a year. PCI compliance testing for some locations is very odd and needs to be re-certified every 90 days, significant hassle to PCI compliance, again only for some locations.
Erin L.
Retail, 1-10 employees
Used daily for 2+ years
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My processing fees are lower than most other businesses. The customer service has been amazing!
The cost savings initially attracted me to Payment Depot, however, they have been so easy to work with and had superb customer service. They have eve helped guide me in switching over to a new POS system. I couldn't recommend them more!
I only wish I could easily directly process online with pd.