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Payment Depot Pricing, Features, Reviews and Alternatives

Payment Depot product overview

Price starts from

59

Per month

Flat Rate

What is Payment Depot?

Payment Depot offers the nation's only wholesale credit card processing rates. While other companies charge an added percentage on top of Visa/MC interchange, Payment Depot gives merchants the direct interchange rate with no added percentage.

Key benefits of using Payment Depot

Wholesale Visa, Mastercard, Amex, Discover interchange direct rates with no mark up. Impossible to get a lower card processing rate.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
FAQs/Forum
24/7 (Live rep)
Chat

Training options

Videos

Payment Depot pricing information

Value for money

4.6

/5

57

Starting from

59

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Payment Depot features

Functionality

4.5

/5

57

Total features

20

3 categories

Most valued features by users

Reporting/Analytics
Electronic Signature
Debit/Credit Card Processing
Mobile Access
Electronic Payments
Recurring/Subscription Billing
eCommerce Management
Data Security

Functionality contenders

Payment Depot users reviews

Overall Rating

4.7

/5

57

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.16/10
Rating distribution

5

4

3

2

1

43

11

2

0

1

Pros
I like the fact that there is a small but sufficient team dedicated to making sure you have great customer service. Everyone is fast and friendly.
Overall very satisfied with Payment depot, get competitive rates with good customer support.
Confidence that I am definitely getting the best rate for my merchant credit card acceptance.
Cons
Its horrible that you have to work with multiple portals when dealing with charges and chargebacks.
Website UI is a little confusing at first, a bit harsh on the eyes.
I hate being quoted a price and then the company adds on a bunch of hidden fees, contracts, requirements, etc.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Value and Support

Reviewed 4 years ago
Pros

I like the fact that there is a small but sufficient team dedicated to making sure you have great customer service. Everyone is fast and friendly. They always follow up when in an inquiry is made.

Cons

The way the payments batch out is strange. Some are delayed 2 days and some are next day. Makes keeping track of deposits a litttle cumbersome.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Its not a bad payment processor

Reviewed 3 years ago

its good service and they use authorize but you can find cheaper alternatives almost anywhere that has one portal for everything.

Pros

the rates were ok at best but the support is there. Its nice to get a hold of someone right away when you need it and they use the authorize.net gateway which is good.

Cons

its horrible that you have to work with multiple portals when dealing with charges and chargebacks. No notifications of charge backs were even given to us and on top of that the rates were higher than paypal and other companies.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Not good for small businesses

Reviewed 4 years ago

When I first signed up, they were very helpful. Now my account mgr hardly answers my questions. Last year, before I was supposed to renew, they sent out an email saying their yearly fee was going up 25% for a new security feature. They did not say it was optional. However, after getting upset about the fee change for a service I felt I did not need, they told me I could have my old rate and said the extra service was only optional. That was a total scam. Not impressed with their lack of integrity. Don't recommend.

Pros

It is easy to use and integrates easily. Authorize.net is easy to use as well.

Cons

Their cost system doesn't work well for really small businesses by the time you pay the yearly fee and monthly cc charges.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent Cost Savings

Reviewed 4 years ago

Excellent support when needed, very few issues with terminals.

Pros

Significant cost savings from their clear approach to interchange billing + an annual fee.

Cons

Amex setup not supported for our industry unless we go directly to Amex, and the rates are horrible direct with Amex. You take some risk on buying terminals out right, but in reality you're savings so much compared to any of the major re-sellers you can buy a few a year. PCI compliance testing for some locations is very odd and needs to be re-certified every 90 days, significant hassle to PCI compliance, again only for some locations.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Payment Depot is Great!

Reviewed 4 years ago

My processing fees are lower than most other businesses. The customer service has been amazing!

Pros

The cost savings initially attracted me to Payment Depot, however, they have been so easy to work with and had superb customer service. They have eve helped guide me in switching over to a new POS system. I couldn't recommend them more!

Cons

I only wish I could easily directly process online with pd.

Payment Depot FAQs and common questions

Q. What type of pricing plans does Payment Depot offer?

Payment Depot has the following pricing plans:
Starting from: $59.00/month
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Payment Depot?

Payment Depot has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Payment Depot support?

Payment Depot supports the following languages:
English


Q. Does Payment Depot offer an API?

No, Payment Depot does not have an API available.


Q. What other apps does Payment Depot integrate with?

Payment Depot integrates with the following applications:
Authorize.Net, OpenCart, WooCommerce, PrestaShop, Revel Systems, BigCommerce, Shopify


Q. What level of support does Payment Depot offer?

Payment Depot offers the following support options:
Phone Support, FAQs/Forum, 24/7 (Live rep), Chat

Common Payment Depot comparisons

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