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The Best iPad Point-of-Sale System

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Revel Systems Pricing, Features, Reviews and Alternatives

Revel Systems FAQs

Q. What type of pricing plans does Revel Systems offer?

Revel Systems has the following pricing plans:
Starting from: $99.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Revel Systems?

Revel Systems has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Revel Systems support?

Revel Systems supports the following languages:
English


Q. Does Revel Systems support mobile devices?

Revel Systems supports the following devices:
iPad


Q. Does Revel Systems offer an API?

Yes, Revel Systems has an API available for use.


Q. What other apps does Revel Systems integrate with?

Revel Systems integrates with the following applications:
Adobe Commerce, X-Cart, QuickBooks Online Advanced, Xero, Shopify


Q. What level of support does Revel Systems offer?

Revel Systems offers the following support options:
Email/Help Desk, Phone Support, FAQs/Forum, Chat, 24/7 (Live rep)

Revel Systems product overview

Price starts from

99

Per month

Other

What is Revel Systems?

Revel Systems POS provides a single solution for iPad sales which is aimed at multi-location businesses. Revel has been designed to integrate with a wide range of businesses. Though it offers a complete POS solution, the application’s features extend beyond point-of-sale to include customer relationship management, inventory management, automated ordering, and more. Revel Systems POS integrates with many popular third-party business apps, allowing users to work it into accounting and reporting routines.

Key benefits of using Revel Systems

? Manage sales, customers, and inventory from the Revel Systems POS interface.

? Remain always-on, even during Internet downtime and power outages.

? Create custom sales processes and branded POS user interface windows with Revel Systems API.

? Schedule point-of-sales employees and manage payroll from a single software system.

? View and export a variety of POS reports.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
FAQs/Forum
Chat
24/7 (Live rep)

Training options

In Person
Live Online
Documentation

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Why am I seeing this?

Revel Systems pricing information

Value for money

3.4

/5

327

Starting from

99

Per month

Other

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Revel Systems features

Functionality

3.6

/5

327

Total features

59

9 categories

Most valued features by users

Reporting/Analytics
API
Mobile Access
Customizable Templates
CRM
Accounting Integration
Barcode/Ticket Scanning
Billing & Invoicing

Functionality contenders

Revel Systems users reviews

Overall Rating

3.7

/5

327

Positive reviews

66

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.59/10
Rating distribution

5

4

3

2

1

143

73

32

23

56

Pros
Overall they have a nice POS interface and it is pretty stable. Their pricing is also pretty good for the base system.
The bets thing about Revel apart from the easy to use interface is the support team - I have been super impressed with the help I have received in setting up my new POS Revel system.
Was a great price and it integrated seamlessly with my QuickBooks Online software.
Cons
Then they're arrogant as hell about it. Don't even get me started on how painful, slow and counter-intuitive the backend is.
Terminals went out of sync with each other and caused major problems with ordering and reports, affected customer service. Every time Apple does an update the system does not work (2-3 times a year).
Terrible Company and even worst with the way they conduct their selves. Their sales reps are liars and only care about making the initial sale.

Overall rating contenders

JL
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Jim L.

Apparel & Fashion, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent System that Works Great

Reviewed 7 years ago

We have had others system and this just works great for us. It has a pretty good inventory system and a host of reports. The key is its makes the sales process easy. I have no problem giving Revel a strong recommendation.

Pros

Our company is the merchandise concessionaire for Athletic Events at Army West Point and we are big fans of the Revel System. At our latest game, we had 11 stands and were able to push through almost 2000 transactions in a little over four hours. The system has worked flawless for us and our gross sales is up over 20% this season because of the ease of sales. We added a scanner and the fans love...

Cons

You will find Revel is a little more expensive than other systems. They also make a decent profit on the hardware. But it is clearly you get what you pay for....when you have great service and a strong working system....you have to pay. This is a professional system.

KH
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Kiera H.

Restaurants, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing features and functionality for accurate business analysis

Reviewed 6 years ago

Give your customer service agents at your call centers raises! I have spent dozens of hours on the phone and talked to numerous people from all over and every single one of them has surpassed all expectations of product knowledge and customer service! That makes a world of difference!

Pros

The features from a business owner's perspective are unparalleled. Everything is totally customizable tofu the specific and unique needs of individual businesses. The customer service alone makes this worth the money. I have never looked forward to calling customer service before, but the training of the employees of not just product knowledge, but also customer service is absolutely unmatched.

Cons

I have three specific areas of opportunity for Revel. 1) Taking payments of split checks (especially when one guest leaves earlier than others) is the worst system of any modern systems I have ever worked with. After splitting the checks, it is impossible to change the way you split the items if one guest has already paid and left. This really needs to be addressed if the product is going to be marketed...

CS
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Craig S.

Restaurants, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Revel Systems for Table Service Lacks VERY VERY VERY Basic Tip Report for Servers

Reviewed 7 years ago

Before you buy Revel ask the sales rep to try to print a basic tip report with a server log in prior to batching out at the end of the day. It's not currently possible unless you give your server full financial access.

Pros

Revel Systems syncs with Quickbooks better than any other system I'm aware of. They most often sell the equipment with higher-end networking and wireless access points such as Meraki or Ubiquiti whereas others use residential Netgear, Linksys, or TP Link which jeopardizes the stability of using a tablet as your POS.

Cons

This oversight by Revel is ridiculous. However, are you table service and do you need your servers or other employees to take credit card tips out of the cash drawer at the end of their shift? Or leave a receipt in the drawer of how much they took out? If so it's not currently possible with Revision 2.22.9-61 or below for a server to print a basic tip report (unless you give them full financial...

DW
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Debra W.

Food & Beverages, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Revel POS system

Reviewed a year ago

Same system used for different areas of our business where we had different POS systems in past. Easier for administration, bookeeping, etc.

Pros

Offers both retail and restaurant versions of software that works for our company, which includes a retail operation (winery & brewery) as well as a separate cafe operation.

Cons

"CRM" customer management is lacking on the management side; purchase reporting only available for periods of 12 months rather than entire history for customer. Reports auto load prior to dates being entered; spend a lot of time waiting for a report to load to then enter actual period wanted for report.Features removed during updates (no longer have receipt option when comping items; for winery/brewery operations we comp out bottles used for tastings on a daily basis and used these receipts routinely, only to have the feature disappear with an update).Quite expensive for our seasonal business; we need several stations during busy months but have to pay quite a bit even when several are not used during slow months.

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Chris F.

Restaurants, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Tons of customizations!

Reviewed 7 years ago

No other system had the flexibility to provide what we needed. Customization took months to get sorted out (and I am a network engineer during the day). Despite all the hard ships I couldn't imagine switching again. I still experiment with competitors that have lower fees, however can't match half the features and flexibility I get with Revel.

Pros

The ability to customize the POS Online ordering built in at decent rate (may be more expensive now) IPad based (flexibility) Integrates with many payment processors (heads up on gateway fees)

Cons

Expensive Seems like they are moving to a la carte pricing structure (more expensive) Customer Support is based in Philippines, while sometimes good they don't really understand sometimes

Vendor response

Hi Chris, Thank you for the review! We appreciate your input and it's great to hear you like the flexibility you get with Revel. Our Support team, however, is no longer based in the Philippines, as of about a year and a half ago. We have U.S. and Lithuanian-based Support now and we have gotten great feedback. Hope your experiences of late have been great ones. Cheers, Sarah at Revel

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